d

lib/features/tickets/models/ticket_model.dart

@@ -30,7 +30,9 @@ enum TicketStatus {
   ready('ready', 'Pronto'),
   closed('closed', 'Chiuso'),
   waitingForShipping('waiting_for_shipping', 'In attesa di spedire'),
-  waitingForReturn('waiting_for_return', 'In attesa di ritorno');
+  waitingForReturn('waiting_for_return', 'In attesa di ritorno'),
+  waitingForQuote('waiting_for_quote', 'In attesa di preventivo'),
+  waitingForCustomer('waiting_for_customer', 'In attesa del cliente');
 
   final String value;
   final String displayValue;
@@ -294,9 +296,9 @@ class TicketModel extends Equatable {
       sourceModelName: (map['source_model']?['name_with_brand'] as String?)
           ?.myFormat(),
       createdById: map['staff_id'] as String?,
-      createdByName: (map['staff']?['name'] as String?).myFormat(),
+      createdByName: (map['created_by']?['name'] as String?)?.myFormat(),
       assignedToId: map['assigned_to_id'] as String?,
-      assignedToName: (map['assigned_to']?['name'] as String?).myFormat(),
+      assignedToName: (map['assigned_to']?['name'] as String?)?.myFormat(),
       includedAccessories: map['included_accessories'] as String?,
     );
   }
@@ -322,7 +324,7 @@ class TicketModel extends Equatable {
         'returned_at': returnedAt!.toUtc().toIso8601String(),
       'request': request,
       'created_by_id': createdById,
-      'warranty_type': warrantyType,
+      'warranty_type': warrantyType?.value ?? WarrantyType.noWarranty.value,
       'public_notes': publicNotes,
       'internal_notes': internalNotes,
       'reference_id': referenceId,

lib/features/tickets/models/ticket_status_extension.dart

@@ -6,7 +6,9 @@ extension TicketStatusVisuals on TicketStatus {
     switch (this) {
       case TicketStatus.open:
         return Colors.blueGrey;
-      case TicketStatus.waitingForParts:
+      case TicketStatus.waitingForParts ||
+          TicketStatus.waitingForQuote ||
+          TicketStatus.waitingForCustomer:
         return Colors.amber.shade700;
       case TicketStatus.inProgress:
         return Colors.blue;
@@ -26,7 +28,9 @@ extension TicketStatusVisuals on TicketStatus {
     switch (this) {
       case TicketStatus.open:
         return Icons.inbox;
-      case TicketStatus.waitingForParts:
+      case TicketStatus.waitingForParts ||
+          TicketStatus.waitingForQuote ||
+          TicketStatus.waitingForCustomer:
         return Icons.hourglass_empty;
       case TicketStatus.inProgress:
         return Icons.build;