a

lib/features/tracking/models/tracking_model.dart

@@ -0,0 +1,132 @@
+import 'package:equatable/equatable.dart';
+
+enum TrackingType {
+  statusChange,
+  manualNote,
+  systemAlert,
+  customerContact,
+  assignment;
+
+  static TrackingType fromString(String value) {
+    return TrackingType.values.firstWhere(
+      (e) => e.name == value,
+      orElse: () => TrackingType.manualNote,
+    );
+  }
+}
+
+enum TrackingParentType {
+  ticket,
+  operation;
+
+  String get value => name;
+
+  static TrackingParentType fromString(String val) {
+    return TrackingParentType.values.firstWhere(
+      (e) => e.name == val,
+      orElse: () => TrackingParentType.ticket, // Default di sicurezza
+    );
+  }
+}
+
+class TrackingModel extends Equatable {
+  final String? id;
+  final DateTime createdAt;
+  final String companyId;
+  final String? staffId;
+  final String? staffName; // Per non fare mille join, lo prendiamo dal repo
+  final String parentId;
+  final TrackingParentType parentType;
+  final TrackingType eventType;
+  final bool isInternal;
+  final String message;
+
+  const TrackingModel({
+    this.id,
+    required this.createdAt,
+    required this.companyId,
+    this.staffId,
+    this.staffName,
+    required this.parentId,
+    required this.parentType,
+    required this.eventType,
+    required this.isInternal,
+    required this.message,
+  });
+
+  TrackingModel copyWith({
+    String? id,
+    DateTime? createdAt,
+    String? companyId,
+    String? staffId,
+    String? staffName,
+    TrackingParentType? parentType,
+    String? parentId,
+    TrackingType? eventType,
+    bool? isInternal,
+    String? message,
+  }) {
+    return TrackingModel(
+      id: id ?? this.id,
+      createdAt: createdAt ?? this.createdAt,
+      companyId: companyId ?? this.companyId,
+      staffId: staffId ?? this.staffId,
+      staffName: staffName ?? this.staffName,
+      parentId: parentId ?? this.parentId,
+      parentType: parentType ?? this.parentType,
+      eventType: eventType ?? this.eventType,
+      isInternal: isInternal ?? this.isInternal,
+      message: message ?? this.message,
+    );
+  }
+
+  factory TrackingModel.fromMap(Map<String, dynamic> map) {
+    return TrackingModel(
+      id: map['id'],
+      createdAt: DateTime.parse(map['created_at']),
+      companyId: map['company_id'],
+      staffId: map['staff_id'],
+      staffName: map['staff_member']?['name'], // Se fai la join su staff_member
+      parentId: map['parent_id'] as String,
+      parentType: TrackingParentType.fromString(map['parent_type']),
+      eventType: TrackingType.fromString(map['event_type']),
+      isInternal: map['is_internal'] ?? true,
+      message: map['message'],
+    );
+  }
+
+  Map<String, dynamic> toMap() {
+    final map = <String, dynamic>{
+      'company_id': companyId,
+      'staff_id': staffId,
+      'parent_id': parentId,
+      'parent_type': parentType.name,
+      'event_type': eventType.name,
+      'is_internal': isInternal,
+      'message': message,
+    };
+
+    // Aggiungiamo id e data SOLO se stiamo aggiornando un record esistente.
+    // In fase di creazione (insert), li omettiamo così Supabase usa i valori di default (gen_random_uuid e now()).
+    if (id != null) {
+      map['id'] = id;
+      map['created_at'] = createdAt.toIso8601String();
+    }
+
+    return map;
+  }
+
+  @override
+  List<Object?> get props => [
+    id,
+    createdAt,
+    companyId,
+    staffId,
+    staffName,
+    parentId,
+    parentType,
+    eventType,
+    isInternal,
+    message,
+  ];
+}