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sistemati ticket

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This commit is contained in:
Mark M2 Macbook
2026-05-12 11:14:48 +02:00
parent 57061da20d
commit 2aab70aec5
14 changed files with 367 additions and 95 deletions
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19
lib/features/tickets/blocs/ticket_form_cubit.dart
View File

@@ -72,9 +72,9 @@ class TicketFormCubit extends Cubit<TicketFormState> {
state.copyWith(
ticket: state.ticket.copyWith(
customerId: customer.id,
customerName: customer.name,
alternativePhoneNumber: customer.phoneNumber,
customerEmail: customer.email,
customer: customer,
alternativePhoneNumber:
state.ticket.alternativePhoneNumber ?? customer.phoneNumber,
),
),
);
@@ -92,6 +92,17 @@ class TicketFormCubit extends Cubit<TicketFormState> {
);
}
void updateSourceModel({required String modelId, required String modelName}) {
emit(
state.copyWith(
ticket: state.ticket.copyWith(
sourceModelId: modelId,
sourceModelName: modelName,
),
),
);
}
void updateCreator({required String staffId, required String staffName}) {
emit(
state.copyWith(
@@ -109,6 +120,7 @@ class TicketFormCubit extends Cubit<TicketFormState> {
TicketStatus? status,
String? request,
String? targetSn,
String? sourceSn,
String? alternativePhoneNumber,
bool? hasCourtesyDevice,
String? includedAccessories,
@@ -126,6 +138,7 @@ class TicketFormCubit extends Cubit<TicketFormState> {
ticketStatus: status ?? state.ticket.ticketStatus,
request: request ?? state.ticket.request,
targetSn: targetSn ?? state.ticket.targetSn,
sourceSn: sourceSn ?? state.ticket.sourceSn,
alternativePhoneNumber:
alternativePhoneNumber ?? state.ticket.alternativePhoneNumber,
hasCourtesyDevice:

27
lib/features/tickets/models/ticket_model.dart
View File

@@ -1,12 +1,13 @@
import 'package:equatable/equatable.dart';
import 'package:flux/core/utils/extensions.dart';
import 'package:flux/features/customers/models/customer_model.dart';
/// Enum per il tipo di ticket
enum TicketType {
repair('repair', 'Riparazione'),
softwareSetup('software_setup', 'Setup software'),
dataTransfer('data_transfer', 'Trasferimento dati'),
operationTicket('operation_ticket', 'Ticket di operazione'),
softwareSetup('software_setup', 'Impost. software'),
dataTransfer('data_transfer', 'Trasf. dati'),
operationTicket('operation_ticket', 'Ticket operazione'),
other('other', 'Altro');
final String value;
@@ -106,8 +107,7 @@ class TicketModel extends Equatable {
final DateTime? estimatedDeliveryAt;
final TicketResult? ticketResult;
final String? resolutionNotes;
final String? customerName;
final String? customerEmail;
final CustomerModel? customer;
final String? targetModelName;
final String? sourceModelName;
final String? createdById;
@@ -142,8 +142,7 @@ class TicketModel extends Equatable {
this.estimatedDeliveryAt,
this.ticketResult,
this.resolutionNotes,
this.customerName,
this.customerEmail,
this.customer,
this.targetModelName,
this.sourceModelName,
this.createdById,
@@ -193,8 +192,7 @@ class TicketModel extends Equatable {
DateTime? estimatedDeliveryAt,
TicketResult? ticketResult,
String? resolutionNotes,
String? customerName,
String? customerEmail,
CustomerModel? customer,
String? targetModelName,
String? sourceModelName,
String? createdById,
@@ -230,8 +228,7 @@ class TicketModel extends Equatable {
estimatedDeliveryAt: estimatedDeliveryAt ?? this.estimatedDeliveryAt,
ticketResult: ticketResult ?? this.ticketResult,
resolutionNotes: resolutionNotes ?? this.resolutionNotes,
customerName: customerName ?? this.customerName,
customerEmail: customerEmail ?? this.customerEmail,
customer: customer ?? this.customer,
targetModelName: targetModelName ?? this.targetModelName,
sourceModelName: sourceModelName ?? this.sourceModelName,
createdById: createdById ?? this.createdById,
@@ -279,8 +276,9 @@ class TicketModel extends Equatable {
: null,
ticketResult: TicketResult.fromString(map['ticket_result'] as String?),
resolutionNotes: map['resolution_notes'] as String?,
customerName: (map['customer']?['name'] as String?).myFormat(),
customerEmail: (map['customer']?['email'] as String?).myFormat(),
customer: map['customer'] != null
? CustomerModel.fromMap(map['customer'] as Map<String, dynamic>)
: null,
targetModelName: (map['target_model']?['name_with_brand'] as String?)
?.myFormat(),
sourceModelName: (map['source_model']?['name_with_brand'] as String?)
@@ -354,8 +352,7 @@ class TicketModel extends Equatable {
ticketResult,
resolutionNotes,
includedAccessories,
customerName,
customerEmail,
customer,
targetModelName,
sourceModelName,
createdById,

159
lib/features/tickets/ui/ticket_form_screen.dart
View File

@@ -15,7 +15,6 @@ import 'package:flux/core/widgets/shared_forms/staff_section.dart';
import 'package:flux/features/tickets/models/ticket_status_extension.dart';
import 'package:flux/features/tickets/utils/ticket_pdf_service.dart';
import 'package:get_it/get_it.dart';
import 'package:pdf/pdf.dart';
import 'package:printing/printing.dart';
class TicketFormScreen extends StatefulWidget {
@@ -32,7 +31,8 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
final _formKey = GlobalKey<FormState>();
final _altPhoneCtrl = TextEditingController();
final _serialCtrl = TextEditingController();
final _targetSerialCtrl = TextEditingController();
final _sourceSerialCtrl = TextEditingController();
final _requestCtrl = TextEditingController();
final _accessoriesCtrl = TextEditingController();
final _publicNotesCtrl = TextEditingController();
@@ -54,7 +54,8 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
@override
void dispose() {
_altPhoneCtrl.dispose();
_serialCtrl.dispose();
_targetSerialCtrl.dispose();
_sourceSerialCtrl.dispose();
_requestCtrl.dispose();
_accessoriesCtrl.dispose();
_publicNotesCtrl.dispose();
@@ -68,7 +69,12 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
if (_altPhoneCtrl.text.isEmpty) {
_altPhoneCtrl.text = model.alternativePhoneNumber ?? '';
}
if (_serialCtrl.text.isEmpty) _serialCtrl.text = model.targetSn ?? '';
if (_targetSerialCtrl.text.isEmpty) {
_targetSerialCtrl.text = model.targetSn ?? '';
}
if (_sourceSerialCtrl.text.isEmpty) {
_sourceSerialCtrl.text = model.sourceSn ?? '';
}
if (_requestCtrl.text.isEmpty) _requestCtrl.text = model.request;
if (_accessoriesCtrl.text.isEmpty) {
_accessoriesCtrl.text = model.includedAccessories ?? '';
@@ -91,7 +97,8 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
void _flushControllersToCubit() {
context.read<TicketFormCubit>().updateFields(
alternativePhoneNumber: _altPhoneCtrl.text,
targetSn: _serialCtrl.text,
targetSn: _targetSerialCtrl.text,
sourceSn: _sourceSerialCtrl.text,
request: _requestCtrl.text,
includedAccessories: _accessoriesCtrl.text,
publicNotes: _publicNotesCtrl.text,
@@ -231,7 +238,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
_ActionButton(
icon: Icons.email,
label: "Invia Email",
onTap: ticket.customerEmail != null ? () {} : null,
onTap: ticket.customer!.email.isNotEmpty ? () {} : null,
),
_ActionButton(
icon: Icons.close,
@@ -362,6 +369,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
child: const Text('Ricevuta'),
),
),
const SizedBox(width: 12),
Expanded(
flex: 1,
child: ElevatedButton(
@@ -401,17 +409,17 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
return Row(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
Expanded(child: Column(children: [_cardAnagrafica(ticket)])),
const SizedBox(width: 24),
Expanded(
child: Column(
children: [_cardAnagrafica(ticket), _cardDispositivo(ticket)],
children: [_cardDettagli(ticket), _cardCosti(ticket)],
),
),
const SizedBox(width: 24),
Expanded(child: Column(children: [_cardDettagli(ticket)])),
const SizedBox(width: 24),
Expanded(
child: Column(
children: [_cardCosti(ticket), _cardAssegnazione(ticket)],
children: [_cardDispositivi(ticket), _cardAssegnazione(ticket)],
),
),
],
@@ -425,7 +433,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
child: Column(
children: [
_cardAnagrafica(ticket),
_cardDispositivo(ticket),
_cardDispositivi(ticket),
_cardAssegnazione(ticket),
],
),
@@ -444,7 +452,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
crossAxisAlignment: CrossAxisAlignment.stretch,
children: [
_cardAnagrafica(ticket),
_cardDispositivo(ticket),
_cardDispositivi(ticket),
_cardDettagli(ticket),
_cardCosti(ticket),
_cardAssegnazione(ticket),
@@ -471,8 +479,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
),
const Divider(height: 32),
SharedCustomerSection(
customerId: ticket.customerId,
customerName: ticket.customerName,
customer: ticket.customer,
onCustomerSelected: (customer) =>
context.read<TicketFormCubit>().updateCustomer(customer),
),
@@ -488,14 +495,19 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
);
}
Widget _cardDispositivo(TicketModel ticket) {
Widget _cardDispositivi(TicketModel ticket) {
final bool isDataTransfer = ticket.ticketType == TicketType.dataTransfer;
return _buildCard(
title: 'Dispositivo',
title: isDataTransfer ? 'Dispositivi' : 'Dispositivo',
icon: Icons.devices,
themeColor: Colors.deepOrange,
children: [
// --- DISPOSITIVO TARGET (Nuovo/Ricevente) ---
SharedModelSection(
label: 'Modello da Riparare',
label: isDataTransfer
? 'Dispositivo Target (Nuovo/Ricevente)'
: 'Modello da Riparare',
modelId: ticket.targetModelId,
modelName: ticket.targetModelName,
onModelSelected: (id, name) => context
@@ -504,12 +516,108 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
),
const SizedBox(height: 16),
TextFormField(
controller: _serialCtrl,
controller: _targetSerialCtrl, // Controller per il seriale TARGET
decoration: const InputDecoration(
labelText: 'Seriale / IMEI',
prefixIcon: Icon(Icons.qr_code),
),
),
// --- DISPOSITIVO SORGENTE (Animato per Passaggio Dati) ---
AnimatedSize(
duration: const Duration(milliseconds: 300),
curve: Curves.easeInOut,
alignment: Alignment.topCenter,
child: isDataTransfer
? Padding(
padding: const EdgeInsets.only(top: 24.0),
child: Container(
padding: const EdgeInsets.all(16),
decoration: BoxDecoration(
// Bordo trasparente e delicato per definire la card
border: Border.all(
color: Colors.orange.shade300.withValues(alpha: 0.2),
),
borderRadius: BorderRadius.circular(8),
// SFONDO RIMOSSO: vedi direttamente il tema scuro sotto!
// color: Colors.transparent, // opzionale
),
child: Column(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
Row(
children: [
Icon(
Icons.devices_fold,
color: Colors.orange.shade700,
),
const SizedBox(width: 12),
Text(
'Dispositivo Sorgente',
style: TextStyle(
fontSize: 16,
fontWeight: FontWeight.bold,
color: Colors.orange.shade900,
),
),
],
),
const SizedBox(height: 16),
// LA SHARED SECTION "SOFT"
SharedModelSection(
label: 'Modello Sorgente (Da cui copiare)',
modelId: ticket.sourceModelId,
modelName: ticket.sourceModelName,
// Sfondo quasi trasparente per non appesantire
backgroundColor: Colors.white.withValues(alpha: 0.1),
// Bordo delicato
borderColor: Colors.orange.shade300.withValues(
alpha: 0.2,
),
onModelSelected: (id, name) => context
.read<TicketFormCubit>()
.updateSourceModel(modelId: id, modelName: name),
),
const SizedBox(height: 16),
TextFormField(
controller: _sourceSerialCtrl,
decoration: InputDecoration(
labelText: 'Seriale / IMEI Sorgente',
prefixIcon: Icon(
Icons.qr_code,
color: Colors.orange.shade700.withValues(
alpha: 0.7,
),
),
// Usiamo lo stesso riempimento tenue per coerenza
fillColor: Colors.white.withValues(alpha: 0.1),
filled: true,
enabledBorder: OutlineInputBorder(
borderSide: BorderSide(
color: Colors.orange.shade300.withValues(
alpha: 0.2,
),
),
borderRadius: BorderRadius.circular(8),
),
focusedBorder: OutlineInputBorder(
borderSide: BorderSide(
color: Colors.orange.shade500.withValues(
alpha: 0.5,
),
),
borderRadius: BorderRadius.circular(8),
),
),
),
],
),
),
)
: const SizedBox.shrink(),
),
],
);
}
@@ -529,11 +637,16 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
labelText: 'Tipo Lavorazione',
),
items: TicketType.values
.map((t) => DropdownMenuItem(value: t, child: Text(t.name)))
.map(
(t) => DropdownMenuItem(
value: t,
child: Text(t.displayValue),
),
)
.toList(),
onChanged: (val) => context
.read<TicketFormCubit>()
.updateFields(ticketType: val),
onChanged: (val) {
context.read<TicketFormCubit>().updateFields(ticketType: val);
},
),
),
const SizedBox(width: 16),
@@ -657,7 +770,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
const Divider(height: 32),
// ECCO LA MAGIA:
SharedFilesSection(
titleNameForUpload: ticket.customerName ?? 'Nuovo Ticket',
titleNameForUpload: ticket.customer?.name ?? 'Nuovo Ticket',
onGenerateIdForQr: _generateIdForQr,
),
/* SharedAttachmentsSection(

2
lib/features/tickets/ui/ticket_list_screen.dart
View File

@@ -219,7 +219,7 @@ class _TicketCard extends StatelessWidget {
children: [
Expanded(
child: Text(
ticket.customerName ?? 'Cliente Sconosciuto',
ticket.customer?.name ?? 'Cliente Sconosciuto',
style: const TextStyle(
fontWeight: FontWeight.bold,
fontSize: 16,

6
lib/features/tickets/utils/ticket_pdf_service.dart
View File

@@ -1,5 +1,3 @@
import 'dart:typed_data';
import 'package:flux/core/blocs/session/session_cubit.dart';
import 'package:get_it/get_it.dart';
import 'package:pdf/pdf.dart';
@@ -152,7 +150,7 @@ class TicketPdfService {
pw.Expanded(
child: _infoBlock(
"CLIENTE",
ticket.customerName ?? 'Cliente Sconosciuto',
ticket.customer?.name ?? 'Cliente Sconosciuto',
font,
boldFont,
),
@@ -317,7 +315,7 @@ class TicketPdfService {
style: pw.TextStyle(font: boldFont, fontSize: 10),
),
pw.Text(
ticket.customerName ?? 'Cliente sconosciuto',
ticket.customer?.name ?? 'Cliente sconosciuto',
style: pw.TextStyle(font: font, fontSize: 9),
),
pw.Text(