sistemati ticket

lib/core/widgets/shared_forms/customer_section.dart

@@ -1,24 +1,27 @@
 import 'package:flutter/material.dart';
+import 'package:flutter/services.dart';
 import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:flux/core/routes/routes.dart';
 import 'package:flux/features/customers/blocs/customers_cubit.dart';
 import 'package:flux/features/customers/models/customer_model.dart';
 import 'package:flux/features/customers/ui/quick_customer_dialog.dart';
+import 'package:font_awesome_flutter/font_awesome_flutter.dart';
+import 'package:go_router/go_router.dart';
+import 'package:url_launcher/url_launcher.dart';
 
 class SharedCustomerSection extends StatelessWidget {
-  final String? customerId;
+  final CustomerModel? customer;
-  final String? customerName;
   final ValueChanged<CustomerModel> onCustomerSelected;
 
   const SharedCustomerSection({
     super.key,
-    this.customerId,
+    this.customer,
-    this.customerName,
     required this.onCustomerSelected,
   });
 
   @override
   Widget build(BuildContext context) {
-    final hasCustomer = customerId != null && customerId!.isNotEmpty;
+    final hasCustomer = customer != null && customer!.id!.isNotEmpty;
     final theme = Theme.of(context);
     return Column(
       crossAxisAlignment: CrossAxisAlignment.start,
@@ -47,7 +50,7 @@ class SharedCustomerSection extends StatelessWidget {
                 const SizedBox(width: 12),
                 Expanded(
                   child: Text(
-                    hasCustomer ? customerName! : 'Seleziona Cliente *',
+                    hasCustomer ? customer!.name : 'Seleziona Cliente *',
                     style: TextStyle(
                       fontWeight: hasCustomer
                           ? FontWeight.bold
@@ -57,10 +60,145 @@ class SharedCustomerSection extends StatelessWidget {
                   ),
                 ),
                 const Icon(Icons.search),
+
+                if (hasCustomer) ...[
+                  const SizedBox(width: 12),
+                  IconButton(
+                    onPressed: () => context.pushNamed(
+                      Routes.customerForm,
+                      pathParameters: {'id': customer!.id!},
+                      extra: customer,
+                    ),
+                    icon: const Icon(Icons.edit),
+                  ),
+                ],
               ],
             ),
           ),
         ),
+        if (hasCustomer &&
+            (customer!.phoneNumber.isNotEmpty ||
+                customer!.email.isNotEmpty)) ...[
+          const SizedBox(height: 12), // Un po' più di respiro dal box sopra
+          // Mettiamo i contatti in un Container con un po' di stile per farli sembrare una "Contact Card" integrata
+          Container(
+            padding: const EdgeInsets.symmetric(horizontal: 16, vertical: 8),
+            decoration: BoxDecoration(
+              color: Colors.grey.withValues(alpha: 0.05), // Sfondo leggerissimo
+              borderRadius: BorderRadius.circular(8),
+              border: Border.all(color: Colors.grey.withValues(alpha: 0.2)),
+            ),
+            child: Column(
+              children: [
+                // --- RIGA TELEFONO ---
+                if (customer!.phoneNumber.isNotEmpty)
+                  Row(
+                    children: [
+                      // Usiamo i pulsanti "Small" per non occupare troppo spazio verticale
+                      IconButton(
+                        visualDensity: VisualDensity.compact,
+                        onPressed: () => launchUrl(
+                          Uri.parse('https://wa.me/39${customer!.phoneNumber}'),
+                        ),
+                        icon: const FaIcon(
+                          FontAwesomeIcons.whatsapp,
+                          color: Colors.green,
+                          size: 20,
+                        ),
+                        tooltip: 'Invia WhatsApp',
+                      ),
+                      const SizedBox(width: 8),
+                      Expanded(
+                        // Expanded evita l'overflow se il numero è assurdamente lungo
+                        child: SelectableText(
+                          customer!.phoneNumber,
+                          style: const TextStyle(
+                            fontSize: 14,
+                            fontWeight: FontWeight.w500,
+                          ),
+                        ),
+                      ),
+                      IconButton(
+                        visualDensity: VisualDensity.compact,
+                        onPressed: () {
+                          Clipboard.setData(
+                            ClipboardData(text: customer!.phoneNumber),
+                          );
+                          ScaffoldMessenger.of(context).showSnackBar(
+                            const SnackBar(
+                              content: Text('Telefono copiato!'),
+                              duration: Duration(seconds: 2),
+                            ),
+                          );
+                        },
+                        icon: const Icon(
+                          Icons.copy,
+                          size: 18,
+                          color: Colors.grey,
+                        ),
+                        tooltip: 'Copia',
+                      ),
+                    ],
+                  ),
+
+                // Sezione divisoria se ci sono entrambi
+                if (customer!.phoneNumber.isNotEmpty &&
+                    customer!.email.isNotEmpty)
+                  const Divider(height: 8, thickness: 0.5),
+
+                // --- RIGA EMAIL ---
+                if (customer!.email.isNotEmpty)
+                  Row(
+                    children: [
+                      IconButton(
+                        visualDensity: VisualDensity.compact,
+                        onPressed: () => launchUrl(
+                          Uri.parse('mailto:${customer!.email}'),
+                        ), // Rimosso il // dopo mailto:, è più sicuro
+                        icon: const FaIcon(
+                          FontAwesomeIcons.envelope,
+                          color: Colors.blue,
+                          size: 20,
+                        ),
+                        tooltip: 'Invia Email',
+                      ),
+                      const SizedBox(width: 8),
+                      Expanded(
+                        // L'Expanded è vitale per le email che possono essere lunghissime
+                        child: SelectableText(
+                          customer!.email,
+                          style: const TextStyle(
+                            fontSize: 14,
+                            fontWeight: FontWeight.w500,
+                          ),
+                        ),
+                      ),
+                      IconButton(
+                        visualDensity: VisualDensity.compact,
+                        onPressed: () {
+                          Clipboard.setData(
+                            ClipboardData(text: customer!.email),
+                          );
+                          ScaffoldMessenger.of(context).showSnackBar(
+                            const SnackBar(
+                              content: Text('Email copiata!'),
+                              duration: Duration(seconds: 2),
+                            ),
+                          );
+                        },
+                        icon: const Icon(
+                          Icons.copy,
+                          size: 18,
+                          color: Colors.grey,
+                        ),
+                        tooltip: 'Copia',
+                      ),
+                    ],
+                  ),
+              ],
+            ),
+          ),
+        ],
       ],
     );
   }

lib/core/widgets/shared_forms/model_section.dart

@@ -7,6 +7,8 @@ class SharedModelSection extends StatelessWidget {
   final String? modelId;
   final String? modelName;
   final String label;
+  final Color? backgroundColor;
+  final Color? borderColor;
 
   // Usiamo una callback che passa direttamente ID e Nome
   // così non dobbiamo preoccuparci di importare la classe esatta del modello ovunque
@@ -18,6 +20,8 @@ class SharedModelSection extends StatelessWidget {
     required this.modelName,
     required this.onModelSelected,
     this.label = 'Seleziona Modello',
+    this.backgroundColor,
+    this.borderColor,
   });
 
   @override
@@ -26,6 +30,7 @@ class SharedModelSection extends StatelessWidget {
     final hasModel = modelId != null && modelId!.isNotEmpty;
 
     return ListTile(
+      tileColor: backgroundColor,
       title: Text(label),
       subtitle: Text(
         hasModel ? modelName! : 'Nessun modello selezionato',
@@ -36,7 +41,7 @@ class SharedModelSection extends StatelessWidget {
       ),
       trailing: const Icon(Icons.arrow_drop_down),
       shape: RoundedRectangleBorder(
-        side: BorderSide(color: theme.dividerColor),
+        side: BorderSide(color: borderColor ?? theme.dividerColor),
         borderRadius: BorderRadius.circular(8),
       ),
       onTap: () => _showModelModal(context),

lib/features/home/latest_store_operations/ui/latest_store_operations_card.dart

@@ -151,7 +151,7 @@ class _LatestOperationsCardContent extends StatelessWidget {
                                     Expanded(
                                       flex: 5,
                                       child: Text(
-                                        operation.customerDisplayName ??
+                                        operation.customer?.name ??
                                             'Cliente sconosciuto',
                                         style: TextStyle(
                                           fontWeight: FontWeight.w700,

lib/features/operations/blocs/operation_form_cubit.dart

@@ -1,6 +1,7 @@
 import 'package:equatable/equatable.dart';
 import 'package:flutter_bloc/flutter_bloc.dart';
 import 'package:flux/core/blocs/session/session_cubit.dart';
+import 'package:flux/features/customers/models/customer_model.dart';
 import 'package:flux/features/operations/data/operations_repository.dart';
 import 'package:flux/features/operations/models/operation_model.dart';
 import 'package:get_it/get_it.dart';
@@ -90,7 +91,7 @@ class OperationFormCubit extends Cubit<OperationFormState> {
           storeDisplayName: current.storeDisplayName,
           batchUuid: current.batchUuid, // MANTIENE IL COLLEGAMENTO
           customerId: current.customerId, // MANTIENE IL CLIENTE
-          customerDisplayName: current.customerDisplayName,
+          customer: current.customer,
           status: OperationStatus.draft,
           createdAt: DateTime.now(),
         ),
@@ -178,8 +179,7 @@ class OperationFormCubit extends Cubit<OperationFormState> {
   // --- GESTIONE DEI CAMPI IN TEMPO REALE ---
 
   void updateFields({
-    String? customerId,
+    CustomerModel? customer,
-    String? customerDisplayName,
     String? reference,
     String? note,
     String? type,
@@ -211,10 +211,8 @@ class OperationFormCubit extends Cubit<OperationFormState> {
     if (quantity != null && quantity > 0) newQuantity = quantity;
 
     final updated = current.copyWith(
-      customerId:
+      customer: customer ?? current.customer,
-          customerId ??
+      customerId: customer?.id ?? current.customerId,
-          current.customerId, // Se non passo customerId, tengo il vecchio
-      customerDisplayName: customerDisplayName ?? current.customerDisplayName,
       reference: reference ?? current.reference,
       note: note ?? current.note,
       providerId: clearProvider ? null : (providerId ?? current.providerId),

lib/features/operations/models/operation_model.dart

@@ -1,6 +1,7 @@
 import 'package:equatable/equatable.dart';
 import 'package:flux/core/utils/extensions.dart';
 import 'package:flux/features/attachments/models/attachment_model.dart';
+import 'package:flux/features/customers/models/customer_model.dart';
 
 enum OperationStatus {
   success('success', 'OK'),
@@ -45,7 +46,7 @@ class OperationModel extends Equatable {
   final String? lastCampaignId;
   final OperationStatus status;
   final String? customerId;
-  final String? customerDisplayName;
+  final CustomerModel? customer;
   final String reference;
 
   // ALLEGATI (Aggiunto)
@@ -74,7 +75,7 @@ class OperationModel extends Equatable {
     this.lastCampaignId,
     this.status = OperationStatus.draft,
     this.customerId,
-    this.customerDisplayName,
+    this.customer,
     this.reference = '',
     this.attachments = const [],
   });
@@ -102,7 +103,7 @@ class OperationModel extends Equatable {
     String? lastCampaignId,
     OperationStatus? status,
     String? customerId,
-    String? customerDisplayName,
+    CustomerModel? customer,
     String? reference,
     List<AttachmentModel>? attachments,
   }) => OperationModel(
@@ -128,7 +129,7 @@ class OperationModel extends Equatable {
     lastCampaignId: lastCampaignId ?? this.lastCampaignId,
     status: status ?? this.status,
     customerId: customerId ?? this.customerId,
-    customerDisplayName: customerDisplayName ?? this.customerDisplayName,
+    customer: customer ?? this.customer,
     reference: reference ?? this.reference,
     attachments: attachments ?? this.attachments,
   );
@@ -157,7 +158,7 @@ class OperationModel extends Equatable {
     lastCampaignId,
     status,
     customerId,
-    customerDisplayName,
+    customer,
     reference,
     attachments,
   ];
@@ -207,9 +208,11 @@ class OperationModel extends Equatable {
 
       lastCampaignId: map['last_campaign_id'] as String?,
       status: OperationStatus.fromString(map['status'] ?? 'draft'),
-
       customerId: map['customer_id'] as String?,
-      customerDisplayName: (map['customer']?['name'] as String?)?.myFormat(),
+
+      customer: map['customer'] != null
+          ? CustomerModel.fromMap(map['customer'] as Map<String, dynamic>)
+          : null,
 
       attachments:
           (map['attachment'] as List?)

lib/features/operations/ui/operation_form_screen.dart

@@ -265,23 +265,6 @@ class _OperationFormScreenState extends State<OperationFormScreen> {
               padding: const EdgeInsets.all(16.0),
               child: Row(
                 children: [
-                  Expanded(
-                    flex: 1,
-                    child: OutlinedButton(
-                      onPressed: state.status == OperationFormStatus.saving
-                          ? null
-                          : () => _saveOperation(
-                              keepAdding: true,
-                              targetStatus:
-                                  displayStatus, // <-- Usiamo lo stato selezionato nel form!
-                            ),
-                      child: const Text(
-                        'Salva e Aggiungi Altro',
-                        textAlign: TextAlign.center,
-                      ),
-                    ),
-                  ),
-                  const SizedBox(width: 12),
                   Expanded(
                     flex: 1,
                     child: ElevatedButton(
@@ -317,6 +300,24 @@ class _OperationFormScreenState extends State<OperationFormScreen> {
                           : const Text('Salva ed Esci'),
                     ),
                   ),
+
+                  const SizedBox(width: 12),
+                  Expanded(
+                    flex: 1,
+                    child: OutlinedButton(
+                      onPressed: state.status == OperationFormStatus.saving
+                          ? null
+                          : () => _saveOperation(
+                              keepAdding: true,
+                              targetStatus:
+                                  displayStatus, // <-- Usiamo lo stato selezionato nel form!
+                            ),
+                      child: const Text(
+                        'Salva e Aggiungi Altro',
+                        textAlign: TextAlign.center,
+                      ),
+                    ),
+                  ),
                 ],
               ),
             ),
@@ -466,13 +467,9 @@ class _OperationFormScreenState extends State<OperationFormScreen> {
 
   Widget _buildCustomerSection(OperationFormState state) {
     return SharedCustomerSection(
-      customerId: state.operation.customerId,
+      customer: state.operation.customer,
-      customerName: state.operation.customerDisplayName,
       onCustomerSelected: (customer) {
-        context.read<OperationFormCubit>().updateFields(
+        context.read<OperationFormCubit>().updateFields(customer: customer);
-          customerId: customer.id,
-          customerDisplayName: customer.name,
-        );
       },
     );
   }
@@ -559,7 +556,7 @@ class _OperationFormScreenState extends State<OperationFormScreen> {
     return SharedAttachmentsSection(
       parentType: AttachmentParentType.operation,
       parentId: state.operation.id,
-      titleForUpload: state.operation.customerDisplayName ?? 'Nuova pratica',
+      titleForUpload: state.operation.customer?.name ?? 'Nuova pratica',
       onGenerateIdForQr: _generateIdForQr,
     );
   }

lib/features/operations/ui/operation_list_screen.dart

@@ -130,7 +130,7 @@ class _OperationListScreenState extends State<OperationListScreen> {
           children: [
             Expanded(
               child: Text(
-                operation.customerDisplayName ?? "Cliente sconosciuto",
+                operation.customer?.name ?? "Cliente sconosciuto",
                 style: const TextStyle(
                   fontWeight: FontWeight.bold,
                   fontSize: 16,

lib/features/tickets/blocs/ticket_form_cubit.dart

@@ -72,9 +72,9 @@ class TicketFormCubit extends Cubit<TicketFormState> {
       state.copyWith(
         ticket: state.ticket.copyWith(
           customerId: customer.id,
-          customerName: customer.name,
+          customer: customer,
-          alternativePhoneNumber: customer.phoneNumber,
+          alternativePhoneNumber:
-          customerEmail: customer.email,
+              state.ticket.alternativePhoneNumber ?? customer.phoneNumber,
         ),
       ),
     );
@@ -92,6 +92,17 @@ class TicketFormCubit extends Cubit<TicketFormState> {
     );
   }
 
+  void updateSourceModel({required String modelId, required String modelName}) {
+    emit(
+      state.copyWith(
+        ticket: state.ticket.copyWith(
+          sourceModelId: modelId,
+          sourceModelName: modelName,
+        ),
+      ),
+    );
+  }
+
   void updateCreator({required String staffId, required String staffName}) {
     emit(
       state.copyWith(
@@ -109,6 +120,7 @@ class TicketFormCubit extends Cubit<TicketFormState> {
     TicketStatus? status,
     String? request,
     String? targetSn,
+    String? sourceSn,
     String? alternativePhoneNumber,
     bool? hasCourtesyDevice,
     String? includedAccessories,
@@ -126,6 +138,7 @@ class TicketFormCubit extends Cubit<TicketFormState> {
           ticketStatus: status ?? state.ticket.ticketStatus,
           request: request ?? state.ticket.request,
           targetSn: targetSn ?? state.ticket.targetSn,
+          sourceSn: sourceSn ?? state.ticket.sourceSn,
           alternativePhoneNumber:
               alternativePhoneNumber ?? state.ticket.alternativePhoneNumber,
           hasCourtesyDevice:

lib/features/tickets/models/ticket_model.dart

@@ -1,12 +1,13 @@
 import 'package:equatable/equatable.dart';
 import 'package:flux/core/utils/extensions.dart';
+import 'package:flux/features/customers/models/customer_model.dart';
 
 /// Enum per il tipo di ticket
 enum TicketType {
   repair('repair', 'Riparazione'),
-  softwareSetup('software_setup', 'Setup software'),
+  softwareSetup('software_setup', 'Impost. software'),
-  dataTransfer('data_transfer', 'Trasferimento dati'),
+  dataTransfer('data_transfer', 'Trasf. dati'),
-  operationTicket('operation_ticket', 'Ticket di operazione'),
+  operationTicket('operation_ticket', 'Ticket operazione'),
   other('other', 'Altro');
 
   final String value;
@@ -106,8 +107,7 @@ class TicketModel extends Equatable {
   final DateTime? estimatedDeliveryAt;
   final TicketResult? ticketResult;
   final String? resolutionNotes;
-  final String? customerName;
+  final CustomerModel? customer;
-  final String? customerEmail;
   final String? targetModelName;
   final String? sourceModelName;
   final String? createdById;
@@ -142,8 +142,7 @@ class TicketModel extends Equatable {
     this.estimatedDeliveryAt,
     this.ticketResult,
     this.resolutionNotes,
-    this.customerName,
+    this.customer,
-    this.customerEmail,
     this.targetModelName,
     this.sourceModelName,
     this.createdById,
@@ -193,8 +192,7 @@ class TicketModel extends Equatable {
     DateTime? estimatedDeliveryAt,
     TicketResult? ticketResult,
     String? resolutionNotes,
-    String? customerName,
+    CustomerModel? customer,
-    String? customerEmail,
     String? targetModelName,
     String? sourceModelName,
     String? createdById,
@@ -230,8 +228,7 @@ class TicketModel extends Equatable {
       estimatedDeliveryAt: estimatedDeliveryAt ?? this.estimatedDeliveryAt,
       ticketResult: ticketResult ?? this.ticketResult,
       resolutionNotes: resolutionNotes ?? this.resolutionNotes,
-      customerName: customerName ?? this.customerName,
+      customer: customer ?? this.customer,
-      customerEmail: customerEmail ?? this.customerEmail,
       targetModelName: targetModelName ?? this.targetModelName,
       sourceModelName: sourceModelName ?? this.sourceModelName,
       createdById: createdById ?? this.createdById,
@@ -279,8 +276,9 @@ class TicketModel extends Equatable {
           : null,
       ticketResult: TicketResult.fromString(map['ticket_result'] as String?),
       resolutionNotes: map['resolution_notes'] as String?,
-      customerName: (map['customer']?['name'] as String?).myFormat(),
+      customer: map['customer'] != null
-      customerEmail: (map['customer']?['email'] as String?).myFormat(),
+          ? CustomerModel.fromMap(map['customer'] as Map<String, dynamic>)
+          : null,
       targetModelName: (map['target_model']?['name_with_brand'] as String?)
           ?.myFormat(),
       sourceModelName: (map['source_model']?['name_with_brand'] as String?)
@@ -354,8 +352,7 @@ class TicketModel extends Equatable {
     ticketResult,
     resolutionNotes,
     includedAccessories,
-    customerName,
+    customer,
-    customerEmail,
     targetModelName,
     sourceModelName,
     createdById,

lib/features/tickets/ui/ticket_form_screen.dart

@@ -15,7 +15,6 @@ import 'package:flux/core/widgets/shared_forms/staff_section.dart';
 import 'package:flux/features/tickets/models/ticket_status_extension.dart';
 import 'package:flux/features/tickets/utils/ticket_pdf_service.dart';
 import 'package:get_it/get_it.dart';
-import 'package:pdf/pdf.dart';
 import 'package:printing/printing.dart';
 
 class TicketFormScreen extends StatefulWidget {
@@ -32,7 +31,8 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
   final _formKey = GlobalKey<FormState>();
 
   final _altPhoneCtrl = TextEditingController();
-  final _serialCtrl = TextEditingController();
+  final _targetSerialCtrl = TextEditingController();
+  final _sourceSerialCtrl = TextEditingController();
   final _requestCtrl = TextEditingController();
   final _accessoriesCtrl = TextEditingController();
   final _publicNotesCtrl = TextEditingController();
@@ -54,7 +54,8 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
   @override
   void dispose() {
     _altPhoneCtrl.dispose();
-    _serialCtrl.dispose();
+    _targetSerialCtrl.dispose();
+    _sourceSerialCtrl.dispose();
     _requestCtrl.dispose();
     _accessoriesCtrl.dispose();
     _publicNotesCtrl.dispose();
@@ -68,7 +69,12 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
     if (_altPhoneCtrl.text.isEmpty) {
       _altPhoneCtrl.text = model.alternativePhoneNumber ?? '';
     }
-    if (_serialCtrl.text.isEmpty) _serialCtrl.text = model.targetSn ?? '';
+    if (_targetSerialCtrl.text.isEmpty) {
+      _targetSerialCtrl.text = model.targetSn ?? '';
+    }
+    if (_sourceSerialCtrl.text.isEmpty) {
+      _sourceSerialCtrl.text = model.sourceSn ?? '';
+    }
     if (_requestCtrl.text.isEmpty) _requestCtrl.text = model.request;
     if (_accessoriesCtrl.text.isEmpty) {
       _accessoriesCtrl.text = model.includedAccessories ?? '';
@@ -91,7 +97,8 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
   void _flushControllersToCubit() {
     context.read<TicketFormCubit>().updateFields(
       alternativePhoneNumber: _altPhoneCtrl.text,
-      targetSn: _serialCtrl.text,
+      targetSn: _targetSerialCtrl.text,
+      sourceSn: _sourceSerialCtrl.text,
       request: _requestCtrl.text,
       includedAccessories: _accessoriesCtrl.text,
       publicNotes: _publicNotesCtrl.text,
@@ -231,7 +238,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
                   _ActionButton(
                     icon: Icons.email,
                     label: "Invia Email",
-                    onTap: ticket.customerEmail != null ? () {} : null,
+                    onTap: ticket.customer!.email.isNotEmpty ? () {} : null,
                   ),
                   _ActionButton(
                     icon: Icons.close,
@@ -362,6 +369,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
                         child: const Text('Ricevuta'),
                       ),
                     ),
+                    const SizedBox(width: 12),
                     Expanded(
                       flex: 1,
                       child: ElevatedButton(
@@ -401,17 +409,17 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
       return Row(
         crossAxisAlignment: CrossAxisAlignment.start,
         children: [
-          Expanded(
+          Expanded(child: Column(children: [_cardAnagrafica(ticket)])),
-            child: Column(
-              children: [_cardAnagrafica(ticket), _cardDispositivo(ticket)],
-            ),
-          ),
-          const SizedBox(width: 24),
-          Expanded(child: Column(children: [_cardDettagli(ticket)])),
           const SizedBox(width: 24),
           Expanded(
             child: Column(
-              children: [_cardCosti(ticket), _cardAssegnazione(ticket)],
+              children: [_cardDettagli(ticket), _cardCosti(ticket)],
+            ),
+          ),
+          const SizedBox(width: 24),
+          Expanded(
+            child: Column(
+              children: [_cardDispositivi(ticket), _cardAssegnazione(ticket)],
             ),
           ),
         ],
@@ -425,7 +433,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
             child: Column(
               children: [
                 _cardAnagrafica(ticket),
-                _cardDispositivo(ticket),
+                _cardDispositivi(ticket),
                 _cardAssegnazione(ticket),
               ],
             ),
@@ -444,7 +452,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
         crossAxisAlignment: CrossAxisAlignment.stretch,
         children: [
           _cardAnagrafica(ticket),
-          _cardDispositivo(ticket),
+          _cardDispositivi(ticket),
           _cardDettagli(ticket),
           _cardCosti(ticket),
           _cardAssegnazione(ticket),
@@ -471,8 +479,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
         ),
         const Divider(height: 32),
         SharedCustomerSection(
-          customerId: ticket.customerId,
+          customer: ticket.customer,
-          customerName: ticket.customerName,
           onCustomerSelected: (customer) =>
               context.read<TicketFormCubit>().updateCustomer(customer),
         ),
@@ -488,14 +495,19 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
     );
   }
 
-  Widget _cardDispositivo(TicketModel ticket) {
+  Widget _cardDispositivi(TicketModel ticket) {
+    final bool isDataTransfer = ticket.ticketType == TicketType.dataTransfer;
+
     return _buildCard(
-      title: 'Dispositivo',
+      title: isDataTransfer ? 'Dispositivi' : 'Dispositivo',
       icon: Icons.devices,
       themeColor: Colors.deepOrange,
       children: [
+        // --- DISPOSITIVO TARGET (Nuovo/Ricevente) ---
         SharedModelSection(
-          label: 'Modello da Riparare',
+          label: isDataTransfer
+              ? 'Dispositivo Target (Nuovo/Ricevente)'
+              : 'Modello da Riparare',
           modelId: ticket.targetModelId,
           modelName: ticket.targetModelName,
           onModelSelected: (id, name) => context
@@ -504,12 +516,108 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
         ),
         const SizedBox(height: 16),
         TextFormField(
-          controller: _serialCtrl,
+          controller: _targetSerialCtrl, // Controller per il seriale TARGET
           decoration: const InputDecoration(
             labelText: 'Seriale / IMEI',
             prefixIcon: Icon(Icons.qr_code),
           ),
         ),
+
+        // --- DISPOSITIVO SORGENTE (Animato per Passaggio Dati) ---
+        AnimatedSize(
+          duration: const Duration(milliseconds: 300),
+          curve: Curves.easeInOut,
+          alignment: Alignment.topCenter,
+          child: isDataTransfer
+              ? Padding(
+                  padding: const EdgeInsets.only(top: 24.0),
+                  child: Container(
+                    padding: const EdgeInsets.all(16),
+                    decoration: BoxDecoration(
+                      // Bordo trasparente e delicato per definire la card
+                      border: Border.all(
+                        color: Colors.orange.shade300.withValues(alpha: 0.2),
+                      ),
+                      borderRadius: BorderRadius.circular(8),
+                      // SFONDO RIMOSSO: vedi direttamente il tema scuro sotto!
+                      // color: Colors.transparent, // opzionale
+                    ),
+                    child: Column(
+                      crossAxisAlignment: CrossAxisAlignment.start,
+                      children: [
+                        Row(
+                          children: [
+                            Icon(
+                              Icons.devices_fold,
+                              color: Colors.orange.shade700,
+                            ),
+                            const SizedBox(width: 12),
+                            Text(
+                              'Dispositivo Sorgente',
+                              style: TextStyle(
+                                fontSize: 16,
+                                fontWeight: FontWeight.bold,
+                                color: Colors.orange.shade900,
+                              ),
+                            ),
+                          ],
+                        ),
+                        const SizedBox(height: 16),
+
+                        // LA SHARED SECTION "SOFT"
+                        SharedModelSection(
+                          label: 'Modello Sorgente (Da cui copiare)',
+                          modelId: ticket.sourceModelId,
+                          modelName: ticket.sourceModelName,
+                          // Sfondo quasi trasparente per non appesantire
+                          backgroundColor: Colors.white.withValues(alpha: 0.1),
+                          // Bordo delicato
+                          borderColor: Colors.orange.shade300.withValues(
+                            alpha: 0.2,
+                          ),
+                          onModelSelected: (id, name) => context
+                              .read<TicketFormCubit>()
+                              .updateSourceModel(modelId: id, modelName: name),
+                        ),
+
+                        const SizedBox(height: 16),
+                        TextFormField(
+                          controller: _sourceSerialCtrl,
+                          decoration: InputDecoration(
+                            labelText: 'Seriale / IMEI Sorgente',
+                            prefixIcon: Icon(
+                              Icons.qr_code,
+                              color: Colors.orange.shade700.withValues(
+                                alpha: 0.7,
+                              ),
+                            ),
+                            // Usiamo lo stesso riempimento tenue per coerenza
+                            fillColor: Colors.white.withValues(alpha: 0.1),
+                            filled: true,
+                            enabledBorder: OutlineInputBorder(
+                              borderSide: BorderSide(
+                                color: Colors.orange.shade300.withValues(
+                                  alpha: 0.2,
+                                ),
+                              ),
+                              borderRadius: BorderRadius.circular(8),
+                            ),
+                            focusedBorder: OutlineInputBorder(
+                              borderSide: BorderSide(
+                                color: Colors.orange.shade500.withValues(
+                                  alpha: 0.5,
+                                ),
+                              ),
+                              borderRadius: BorderRadius.circular(8),
+                            ),
+                          ),
+                        ),
+                      ],
+                    ),
+                  ),
+                )
+              : const SizedBox.shrink(),
+        ),
       ],
     );
   }
@@ -529,11 +637,16 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
                   labelText: 'Tipo Lavorazione',
                 ),
                 items: TicketType.values
-                    .map((t) => DropdownMenuItem(value: t, child: Text(t.name)))
+                    .map(
+                      (t) => DropdownMenuItem(
+                        value: t,
+                        child: Text(t.displayValue),
+                      ),
+                    )
                     .toList(),
-                onChanged: (val) => context
+                onChanged: (val) {
-                    .read<TicketFormCubit>()
+                  context.read<TicketFormCubit>().updateFields(ticketType: val);
-                    .updateFields(ticketType: val),
+                },
               ),
             ),
             const SizedBox(width: 16),
@@ -657,7 +770,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
         const Divider(height: 32),
         // ECCO LA MAGIA:
         SharedFilesSection(
-          titleNameForUpload: ticket.customerName ?? 'Nuovo Ticket',
+          titleNameForUpload: ticket.customer?.name ?? 'Nuovo Ticket',
           onGenerateIdForQr: _generateIdForQr,
         ),
         /* SharedAttachmentsSection(

lib/features/tickets/ui/ticket_list_screen.dart

@@ -219,7 +219,7 @@ class _TicketCard extends StatelessWidget {
                   children: [
                     Expanded(
                       child: Text(
-                        ticket.customerName ?? 'Cliente Sconosciuto',
+                        ticket.customer?.name ?? 'Cliente Sconosciuto',
                         style: const TextStyle(
                           fontWeight: FontWeight.bold,
                           fontSize: 16,

lib/features/tickets/utils/ticket_pdf_service.dart

@@ -1,5 +1,3 @@
-import 'dart:typed_data';
-
 import 'package:flux/core/blocs/session/session_cubit.dart';
 import 'package:get_it/get_it.dart';
 import 'package:pdf/pdf.dart';
@@ -152,7 +150,7 @@ class TicketPdfService {
               pw.Expanded(
                 child: _infoBlock(
                   "CLIENTE",
-                  ticket.customerName ?? 'Cliente Sconosciuto',
+                  ticket.customer?.name ?? 'Cliente Sconosciuto',
                   font,
                   boldFont,
                 ),
@@ -317,7 +315,7 @@ class TicketPdfService {
                       style: pw.TextStyle(font: boldFont, fontSize: 10),
                     ),
                     pw.Text(
-                      ticket.customerName ?? 'Cliente sconosciuto',
+                      ticket.customer?.name ?? 'Cliente sconosciuto',
                       style: pw.TextStyle(font: font, fontSize: 9),
                     ),
                     pw.Text(

pubspec.lock

@@ -309,6 +309,14 @@ packages:
     description: flutter
     source: sdk
     version: "0.0.0"
+  font_awesome_flutter:
+    dependency: "direct main"
+    description:
+      name: font_awesome_flutter
+      sha256: "09dcde8ab90ffae1a7d65ff2ef96fc62a17ad9d0ce7c127b317ded676b0d5935"
+      url: "https://pub.dev"
+    source: hosted
+    version: "11.0.0"
   functions_client:
     dependency: transitive
     description:
@@ -1043,7 +1051,7 @@ packages:
     source: hosted
     version: "1.1.0"
   url_launcher:
-    dependency: transitive
+    dependency: "direct main"
     description:
       name: url_launcher
       sha256: f6a7e5c4835bb4e3026a04793a4199ca2d14c739ec378fdfe23fc8075d0439f8

pubspec.yaml

@@ -33,7 +33,9 @@ dependencies:
   uuid: ^4.5.3
   pdf: ^3.12.0
   universal_io: ^2.3.1
-  printing: ^5.13.1
+  url_launcher: ^6.3.2
+  printing: ^5.14.3
+  font_awesome_flutter: ^11.0.0
 
 dev_dependencies:
   flutter_test: