From 7d03d0dea5ad252f06dc5c7a4069f6e22ee2078d Mon Sep 17 00:00:00 2001
From: mark-cachy <marco@catelli.it>
Date: Thu, 7 May 2026 16:28:01 +0200
Subject: [PATCH] feat-tickets (#14)

Reviewed-on: https://gitea.catelli.it/brontomark/flux/pulls/14
Co-authored-by: mark-cachy <marco@catelli.it>
Co-committed-by: mark-cachy <marco@catelli.it>
---
 .gitea/workflows/deploy.yml                   |  38 ++
 android/app/src/main/AndroidManifest.xml      |   4 +-
 .../gradle/wrapper/gradle-wrapper.properties  |   2 +-
 lib/core/routes/app_router.dart               | 123 +++-
 .../shared_forms/attachments_section.dart}    |  73 ++-
 .../shared_forms}/customer_section.dart       |  41 +-
 .../shared_forms/mobile_upload_screen.dart}   |  84 +--
 .../widgets/shared_forms/model_section.dart   | 165 +++++
 .../shared_forms/shared_files_section.dart    | 230 +++++++
 .../widgets/shared_forms}/staff_section.dart  |  53 +-
 .../shared_forms/upload_success_screen.dart   |  52 ++
 .../attachments/blocs/attachments_bloc.dart   | 391 ++++++++++++
 .../attachments/blocs/attachments_events.dart |  68 ++
 .../blocs/attachments_state.dart}             |  51 +-
 .../data/attachments_repository.dart          | 187 +++++-
 .../attachments/models/attachment_model.dart  |   7 +
 .../customers/blocs/customer_files_bloc.dart  | 139 ----
 .../blocs/customer_files_events.dart          |  30 -
 .../customers/blocs/customer_files_state.dart |  34 -
 .../customers/ui/customer_detail_screen.dart  |  42 +-
 .../ui/latest_store_operations_card.dart      | 237 +++----
 lib/features/home/ui/home_screen.dart         | 108 ++--
 .../blocs/operation_files_bloc.dart           | 389 ------------
 .../blocs/operation_files_events.dart         |  81 ---
 .../operations/ui/operation_form_screen.dart  |  44 +-
 .../ui/operation_mobile_upload_screen.dart    | 303 ---------
 .../ui/widgets/details_section.dart           | 160 +----
 .../tickets/blocs/ticket_form_cubit.dart      | 217 +++++++
 .../tickets/blocs/ticket_form_state.dart      |  40 ++
 .../tickets/blocs/ticket_list_cubit.dart      |  79 +++
 .../tickets/blocs/ticket_list_state.dart      |  69 ++
 .../tickets/data/ticket_repository.dart       | 238 +++++++
 lib/features/tickets/models/ticket_model.dart | 367 +++++++++++
 .../models/ticket_status_extension.dart       |  43 ++
 .../tickets/ui/ticket_form_screen.dart        | 597 ++++++++++++++++++
 .../tickets/ui/ticket_list_screen.dart        | 291 +++++++++
 lib/main.dart                                 |   2 +
 web/_redirects                                |   1 +
 38 files changed, 3594 insertions(+), 1486 deletions(-)
 create mode 100644 .gitea/workflows/deploy.yml
 rename lib/{features/operations/ui/widgets/operation_files_section.dart => core/widgets/shared_forms/attachments_section.dart} (92%)
 rename lib/{features/operations/ui/widgets => core/widgets/shared_forms}/customer_section.dart (84%)
 rename lib/{features/customers/ui/customer_mobile_upload_screen.dart => core/widgets/shared_forms/mobile_upload_screen.dart} (80%)
 create mode 100644 lib/core/widgets/shared_forms/model_section.dart
 create mode 100644 lib/core/widgets/shared_forms/shared_files_section.dart
 rename lib/{features/operations/ui/widgets => core/widgets/shared_forms}/staff_section.dart (77%)
 create mode 100644 lib/core/widgets/shared_forms/upload_success_screen.dart
 create mode 100644 lib/features/attachments/blocs/attachments_bloc.dart
 create mode 100644 lib/features/attachments/blocs/attachments_events.dart
 rename lib/features/{operations/blocs/operation_files_state.dart => attachments/blocs/attachments_state.dart} (53%)
 delete mode 100644 lib/features/customers/blocs/customer_files_bloc.dart
 delete mode 100644 lib/features/customers/blocs/customer_files_events.dart
 delete mode 100644 lib/features/customers/blocs/customer_files_state.dart
 delete mode 100644 lib/features/operations/blocs/operation_files_bloc.dart
 delete mode 100644 lib/features/operations/blocs/operation_files_events.dart
 delete mode 100644 lib/features/operations/ui/operation_mobile_upload_screen.dart
 create mode 100644 lib/features/tickets/blocs/ticket_form_cubit.dart
 create mode 100644 lib/features/tickets/blocs/ticket_form_state.dart
 create mode 100644 lib/features/tickets/blocs/ticket_list_cubit.dart
 create mode 100644 lib/features/tickets/blocs/ticket_list_state.dart
 create mode 100644 lib/features/tickets/data/ticket_repository.dart
 create mode 100644 lib/features/tickets/models/ticket_model.dart
 create mode 100644 lib/features/tickets/models/ticket_status_extension.dart
 create mode 100644 lib/features/tickets/ui/ticket_form_screen.dart
 create mode 100644 lib/features/tickets/ui/ticket_list_screen.dart
 create mode 100644 web/_redirects

diff --git a/.gitea/workflows/deploy.yml b/.gitea/workflows/deploy.yml
new file mode 100644
index 0000000..c407ee9
--- /dev/null
+++ b/.gitea/workflows/deploy.yml
@@ -0,0 +1,38 @@
+name: Deploy to Cloudflare Pages
+on:
+  push:
+    branches:
+      - main # O il nome del tuo branch principale
+
+jobs:
+  build-and-deploy:
+    runs-on: ubuntu-latest # O il runner configurato sul tuo Gitea
+    steps:
+      - name: Checkout del codice
+        uses: actions/checkout@v4
+
+      - name: Setup Flutter
+        uses: subosito/flutter-action@v2
+        with:
+          channel: 'stable'
+
+      - name: Crea il file .env per flutter_dotenv
+        run: |
+          echo "SUPABASE_URL=${{ secrets.SUPABASE_URL }}" >> .env
+          echo "SUPABASE_ANON_KEY=${{ secrets.SUPABASE_ANON_KEY }}" >> .env
+
+      - name: Ottieni le dipendenze
+        run: flutter pub get
+
+      - name: Compila per il Web
+        run: flutter build web --release
+
+      - name: Crea file _redirects per Cloudflare
+        run: echo "/* /index.html 200" > build/web/_redirects
+
+      - name: Deploy su Cloudflare Pages
+        env:
+          CLOUDFLARE_ACCOUNT_ID: ${{ secrets.CLOUDFLARE_ACCOUNT_ID }}
+          CLOUDFLARE_API_TOKEN: ${{ secrets.CLOUDFLARE_API_TOKEN }}
+        # QUESTA È LA RIGA MAGICA: Gli diciamo di prendere SOLO la cartella build/web
+        run: npx wrangler@latest pages deploy build/web --project-name Flux --branch main
\ No newline at end of file
diff --git a/android/app/src/main/AndroidManifest.xml b/android/app/src/main/AndroidManifest.xml
index b24b47c..2ffc11b 100644
--- a/android/app/src/main/AndroidManifest.xml
+++ b/android/app/src/main/AndroidManifest.xml
@@ -24,11 +24,11 @@
                 <action android:name="android.intent.action.MAIN"/>
                 <category android:name="android.intent.category.LAUNCHER"/>
             </intent-filter>
-            <intent-filter android:label="flux_deep_link">
+            <intent-filter>
                 <action android:name="android.intent.action.VIEW" />
                 <category android:name="android.intent.category.DEFAULT" />
                 <category android:name="android.intent.category.BROWSABLE" />
-                <data android:scheme="fluxapp" />
+                <data android:scheme="flux" />
             </intent-filter>
         </activity>
         <!-- Don't delete the meta-data below.
diff --git a/android/gradle/wrapper/gradle-wrapper.properties b/android/gradle/wrapper/gradle-wrapper.properties
index 87b6bad..e4ef43f 100644
--- a/android/gradle/wrapper/gradle-wrapper.properties
+++ b/android/gradle/wrapper/gradle-wrapper.properties
@@ -2,4 +2,4 @@ distributionBase=GRADLE_USER_HOME
 distributionPath=wrapper/dists
 zipStoreBase=GRADLE_USER_HOME
 zipStorePath=wrapper/dists
-distributionUrl=https\://operations.gradle.org/distributions/gradle-8.14-all.zip
+distributionUrl=https\://services.gradle.org/distributions/gradle-8.14-all.zip
diff --git a/lib/core/routes/app_router.dart b/lib/core/routes/app_router.dart
index 1ac0980..c68fe4e 100644
--- a/lib/core/routes/app_router.dart
+++ b/lib/core/routes/app_router.dart
@@ -6,12 +6,12 @@ import 'package:flux/core/data/core_repository.dart';
 import 'package:flux/core/layout/app_shell.dart';
 import 'package:flux/core/utils/extensions.dart';
 import 'package:flux/core/widgets/set_password_screen.dart';
+import 'package:flux/core/widgets/shared_forms/mobile_upload_screen.dart';
+import 'package:flux/core/widgets/shared_forms/upload_success_screen.dart';
 import 'package:flux/features/auth/ui/auth_screen.dart';
-import 'package:flux/features/customers/blocs/customer_files_bloc.dart';
 import 'package:flux/features/customers/blocs/customers_cubit.dart';
 import 'package:flux/features/customers/models/customer_model.dart';
 import 'package:flux/features/customers/ui/customer_detail_screen.dart';
-import 'package:flux/features/customers/ui/customer_mobile_upload_screen.dart';
 import 'package:flux/features/customers/ui/customers_content.dart';
 import 'package:flux/features/home/ui/home_screen.dart';
 import 'package:flux/features/master_data/master_data_hub_content.dart';
@@ -24,11 +24,15 @@ import 'package:flux/features/master_data/staff/ui/staff_screen.dart';
 import 'package:flux/features/master_data/store/ui/stores_screen.dart';
 import 'package:flux/features/onboarding/blocs/onboarding_cubit.dart';
 import 'package:flux/features/onboarding/ui/onboarding_screen.dart';
-import 'package:flux/features/operations/blocs/operation_files_bloc.dart';
+import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
 import 'package:flux/features/operations/models/operation_model.dart';
 import 'package:flux/features/operations/ui/operation_form_screen.dart';
-import 'package:flux/features/operations/ui/operation_mobile_upload_screen.dart';
 import 'package:flux/features/operations/ui/operations_screen.dart';
+import 'package:flux/features/tickets/blocs/ticket_form_cubit.dart';
+import 'package:flux/features/tickets/blocs/ticket_list_cubit.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+import 'package:flux/features/tickets/ui/ticket_form_screen.dart';
+import 'package:flux/features/tickets/ui/ticket_list_screen.dart';
 import 'package:get_it/get_it.dart';
 import 'package:go_router/go_router.dart';
 
@@ -146,34 +150,85 @@ class AppRouter {
               builder: (context, state) =>
                   const CustomersContent(), // O come si chiama il tuo widget della lista!
             ),
+            GoRoute(
+              path: '/tickets',
+              builder: (context, state) => BlocProvider(
+                create: (context) => TicketListCubit(),
+                child: const TicketListScreen(),
+              ),
+            ),
           ],
         ),
 
         // --- DETTAGLI E OPERATIVITÀ (FUORI DALLA SHELL - TUTTO SCHERMO) ---
         GoRoute(
-          path: '/customer/:id',
+          // Il path sarà es. /tickets/form/123 oppure /tickets/form/new
+          path: '/tickets/form/:id',
           builder: (context, state) {
-            final customer = state.extra as CustomerModel;
-            return BlocProvider(
-              create: (context) => CustomerFilesBloc(customer.id!),
-              child: CustomerDetailScreen(customer: customer),
+            // 1. Leggiamo l'ID dall'URL
+            final String pathId = state.pathParameters['id'] ?? 'new';
+
+            // 2. Leggiamo l'oggetto dalla RAM (se arriviamo da un tap interno all'app)
+            final TicketModel? ticketFromExtra = state.extra as TicketModel?;
+
+            // 3. Capiamo se è un nuovo ticket o una modifica
+            final String? realTicketId = pathId == 'new' ? null : pathId;
+            context.read<StaffCubit>().loadStaffForStore(
+              GetIt.I.get<SessionCubit>().state.currentStore!.id!,
+            );
+            context.read<CustomersCubit>().loadCustomers();
+
+            return MultiBlocProvider(
+              providers: [
+                BlocProvider(
+                  create: (context) => AttachmentsBloc(
+                    parentType: AttachmentParentType.ticket,
+                    parentId: realTicketId,
+                  ),
+                ),
+                BlocProvider(create: (context) => TicketFormCubit()),
+              ],
+
+              child: TicketFormScreen(
+                ticketId: realTicketId,
+                existingTicket: ticketFromExtra,
+              ),
             );
           },
         ),
         GoRoute(
+          path: '/upload-success',
+          builder: (context, state) => const UploadSuccessScreen(),
+        ),
+        GoRoute(
+          path: '/customer/:id',
+          builder: (context, state) {
+            final customer = state.extra as CustomerModel;
+            return BlocProvider(
+              create: (context) => AttachmentsBloc(
+                parentType: AttachmentParentType.customer,
+                parentId: customer.id,
+              ),
+              child: CustomerDetailScreen(customer: customer),
+            );
+          },
+        ),
+        /* GoRoute(
           path: '/customer/:id/upload',
           builder: (context, state) {
             final customerId = state.pathParameters['id']!;
             final customerName = state.uri.queryParameters['name'] ?? 'Cliente';
             return BlocProvider(
-              create: (context) => CustomerFilesBloc(customerId),
-              child: CustomerMobileUploadScreen(
-                customerId: customerId,
-                customerName: customerName,
+              create: (context) => AttachmentsBloc(
+                parentType: AttachmentParentType.customer,
+                parentId: customerId,
+              ),
+              child: SharedMobileUploadScreen(
+                title: 'Aggiungi allegati al cliente $customerName',
               ),
             );
           },
-        ),
+        ), */
         GoRoute(
           path: '/operation-form',
           name: 'operation-form',
@@ -194,8 +249,9 @@ class AppRouter {
             context.read<StaffCubit>().loadStaffForStore(currentStoreId);
 
             return BlocProvider(
-              create: (context) => OperationFilesBloc(
-                operationId: operationId ?? existingOperation?.id,
+              create: (context) => AttachmentsBloc(
+                parentId: operationId ?? existingOperation?.id,
+                parentType: AttachmentParentType.operation,
               ),
               child: OperationFormScreen(
                 operationId: operationId ?? existingOperation?.id,
@@ -204,7 +260,7 @@ class AppRouter {
             );
           },
         ),
-        GoRoute(
+        /* GoRoute(
           path: '/operation/:id/upload',
           builder: (context, state) {
             final operationId = state.pathParameters['id']!;
@@ -223,10 +279,35 @@ class AppRouter {
             context.read<ProductsCubit>().loadBrands();
             context.read<StaffCubit>().loadStaffForStore(currentStoreId);
             return BlocProvider(
-              create: (context) => OperationFilesBloc(operationId: operationId),
-              child: OperationMobileUploadScreen(
-                operationId: operationId,
-                operationName: operationName,
+              create: (context) => AttachmentsBloc(
+                parentId: operationId,
+                parentType: AttachmentParentType.operation,
+              ),
+              child: SharedMobileUploadScreen(
+                title: 'Aggiungi allegati alla pratica $operationName',
+              ),
+            );
+          },
+        ), */
+        GoRoute(
+          path: '/upload/:type/:id',
+          builder: (context, state) {
+            final typeString = state.pathParameters['type']!;
+            final id = state.pathParameters['id']!;
+
+            // Trasformiamo la stringa dell'URL nel nostro amato Enum!
+            final parentType = AttachmentParentType.values.firstWhere(
+              (e) => e.name == typeString,
+              orElse: () =>
+                  AttachmentParentType.ticket, // Fallback di sicurezza
+            );
+
+            // Creiamo il BLoC "al volo" solo per questa schermata
+            return BlocProvider(
+              create: (context) =>
+                  AttachmentsBloc(parentId: id, parentType: parentType),
+              child: const SharedMobileUploadScreen(
+                title: 'Caricamento Rapido',
               ),
             );
           },
diff --git a/lib/features/operations/ui/widgets/operation_files_section.dart b/lib/core/widgets/shared_forms/attachments_section.dart
similarity index 92%
rename from lib/features/operations/ui/widgets/operation_files_section.dart
rename to lib/core/widgets/shared_forms/attachments_section.dart
index 42b1a6c..474b51f 100644
--- a/lib/features/operations/ui/widgets/operation_files_section.dart
+++ b/lib/core/widgets/shared_forms/attachments_section.dart
@@ -7,13 +7,11 @@ import 'package:file_picker/file_picker.dart';
 import 'package:flux/features/attachments/data/attachments_repository.dart';
 import 'package:flux/features/attachments/ui/attachment_viewer_screen.dart';
 import 'package:flux/features/attachments/ui/quick_rename_dialog.dart';
-import 'package:flux/features/operations/blocs/operation_files_bloc.dart';
+import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
 import 'package:get_it/get_it.dart';
 import 'package:shared_preferences/shared_preferences.dart';
-import 'package:flux/features/operations/models/operation_model.dart';
 import 'package:flux/features/attachments/models/attachment_model.dart';
 import 'package:pdf/widgets.dart' as pw;
-import 'package:pdf/pdf.dart' as p; // Se ti serve formattazione core
 import 'package:pdfx/pdfx.dart' as px; // Isoliamo pdfx
 
 class _ExportItem {
@@ -30,16 +28,24 @@ class _ExportItem {
   });
 }
 
-class OperationFilesSection extends StatefulWidget {
-  final OperationModel currentOp;
+class SharedAttachmentsSection extends StatefulWidget {
+  final String? parentId;
+  final String customerDisplayName;
+  final AttachmentParentType parentType;
 
-  const OperationFilesSection({super.key, required this.currentOp});
+  const SharedAttachmentsSection({
+    super.key,
+    this.parentId,
+    this.customerDisplayName = 'Cliente_sconosciuto',
+    required this.parentType,
+  });
 
   @override
-  State<OperationFilesSection> createState() => _OperationFilesSectionState();
+  State<SharedAttachmentsSection> createState() =>
+      _SharedAttachmentsSectionState();
 }
 
-class _OperationFilesSectionState extends State<OperationFilesSection> {
+class _SharedAttachmentsSectionState extends State<SharedAttachmentsSection> {
   String? _exportDirectory;
 
   @override
@@ -89,16 +95,14 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
 
     if (result != null && mounted) {
       // MAGIA: Passiamo direttamente la lista di PlatformFile al tuo BLoC!
-      context.read<OperationFilesBloc>().add(
-        AddOperationFilesEvent(result.files),
-      );
+      context.read<AttachmentsBloc>().add(AddAttachmentsEvent(result.files));
     }
   }
 
   // --- APERTURA VIEWER ---
   void _openFile(AttachmentModel file) {
     // 1. Catturiamo il BLoC dalla pagina corrente prima di navigare
-    final operationFilesBloc = context.read<OperationFilesBloc>();
+    final operationFilesBloc = context.read<AttachmentsBloc>();
     Navigator.push(
       context,
       MaterialPageRoute(
@@ -108,10 +112,10 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
             attachment: file,
             onRename: (newName) {
               // Spara l'evento al BLoC e lui farà il resto!
-              operationFilesBloc.add(RenameOperationFileEvent(file, newName));
+              operationFilesBloc.add(RenameAttachmentEvent(file, newName));
             },
             onDelete: () {
-              operationFilesBloc.add(DeleteSpecificOperationFileEvent(file));
+              operationFilesBloc.add(DeleteSpecificAttachmentEvent(file));
             },
           ),
         ),
@@ -184,7 +188,8 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
         suggestedName = selectedFiles.first.name;
       } else {
         // Se sono più file uniti
-        suggestedName = '${widget.currentOp.customerDisplayName}_Unito';
+
+        suggestedName = '${widget.customerDisplayName}_Unito';
       }
 
       if (!mounted) return;
@@ -281,7 +286,7 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
         if (fileBytes == null) continue;
 
         // Recuperiamo il nome che l'utente ha (magari) già impostato
-        final baseName = file.name ?? 'Documento';
+        final baseName = file.name;
 
         if (file.extension == 'pdf') {
           final document = await px.PdfDocument.openData(fileBytes);
@@ -393,7 +398,7 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
     final theme = Theme.of(context);
 
     // USIAMO IL TUO BLOC!
-    return BlocBuilder<OperationFilesBloc, OperationFilesState>(
+    return BlocBuilder<AttachmentsBloc, AttachmentsState>(
       builder: (context, state) {
         final allFiles = state.allFiles;
         final selectedFiles = state.selectedFiles;
@@ -443,7 +448,7 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
                 ElevatedButton.icon(
                   icon: const Icon(Icons.add_photo_alternate),
                   label: const Text('Aggiungi File'),
-                  onPressed: state.status == OperationFilesStatus.uploading
+                  onPressed: state.status == AttachmentsStatus.uploading
                       ? null
                       : _pickFiles,
                 ),
@@ -464,12 +469,12 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
                     ),
                     onPressed: () {
                       if (selectedFiles.length == allFiles.length) {
-                        context.read<OperationFilesBloc>().add(
-                          ClearOperationFileSelectionEvent(),
+                        context.read<AttachmentsBloc>().add(
+                          ClearAttachmentSelectionEvent(),
                         );
                       } else {
-                        context.read<OperationFilesBloc>().add(
-                          SelectAllOperationFilesEvent(),
+                        context.read<AttachmentsBloc>().add(
+                          SelectAllAttachmentsEvent(),
                         );
                       }
                     },
@@ -478,7 +483,7 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
                 const SizedBox(width: 12),
 
                 // Loader di upload
-                if (state.status == OperationFilesStatus.uploading)
+                if (state.status == AttachmentsStatus.uploading)
                   const SizedBox(
                     width: 24,
                     height: 24,
@@ -494,21 +499,21 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
                     icon: const Icon(Icons.delete, color: Colors.red),
                     tooltip: 'Elimina selezionati',
                     onPressed: () {
-                      context.read<OperationFilesBloc>().add(
-                        DeleteOperationFilesEvent(),
+                      context.read<AttachmentsBloc>().add(
+                        DeleteAttachmentsEvent(),
                       );
                     },
                   ),
                   // Bottone Associa a Cliente
-                  if (widget.currentOp.customerId != null &&
-                      widget.currentOp.customerId!.isNotEmpty)
+                  if (widget.parentId != null && widget.parentId != '')
                     IconButton(
                       icon: const Icon(Icons.person_add, color: Colors.blue),
                       tooltip: 'Copia nei documenti del Cliente',
                       onPressed: () {
-                        context.read<OperationFilesBloc>().add(
-                          LinkFilesToCustomerEvent(
-                            customerId: widget.currentOp.customerId!,
+                        context.read<AttachmentsBloc>().add(
+                          LinkAttachmentsToEntityEvent(
+                            targetId: widget.parentId!,
+                            targetType: AttachmentParentType.customer,
                           ),
                         );
                         ScaffoldMessenger.of(context).showSnackBar(
@@ -622,8 +627,8 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
                         onTap: () => _openFile(file),
                         onLongPress: () {
                           // Selezione rapida con long press!
-                          context.read<OperationFilesBloc>().add(
-                            ToggleOperationFileSelectionEvent(file),
+                          context.read<AttachmentsBloc>().add(
+                            ToggleAttachmentSelectionEvent(file),
                           );
                         },
                         borderRadius: BorderRadius.circular(8),
@@ -697,8 +702,8 @@ class _OperationFilesSectionState extends State<OperationFilesSection> {
                         right: 4,
                         child: InkWell(
                           onTap: () {
-                            context.read<OperationFilesBloc>().add(
-                              ToggleOperationFileSelectionEvent(file),
+                            context.read<AttachmentsBloc>().add(
+                              ToggleAttachmentSelectionEvent(file),
                             );
                           },
                           child: Container(
diff --git a/lib/features/operations/ui/widgets/customer_section.dart b/lib/core/widgets/shared_forms/customer_section.dart
similarity index 84%
rename from lib/features/operations/ui/widgets/customer_section.dart
rename to lib/core/widgets/shared_forms/customer_section.dart
index 88ec939..d2d75ad 100644
--- a/lib/features/operations/ui/widgets/customer_section.dart
+++ b/lib/core/widgets/shared_forms/customer_section.dart
@@ -1,18 +1,24 @@
 import 'package:flutter/material.dart';
 import 'package:flutter_bloc/flutter_bloc.dart';
 import 'package:flux/features/customers/blocs/customers_cubit.dart';
+import 'package:flux/features/customers/models/customer_model.dart';
 import 'package:flux/features/customers/ui/quick_customer_dialog.dart';
-import 'package:flux/features/operations/blocs/operations_cubit.dart';
-import 'package:flux/features/operations/models/operation_model.dart';
 
-class CustomerSection extends StatelessWidget {
-  final OperationModel? currentOp;
-  const CustomerSection({super.key, required this.currentOp});
+class SharedCustomerSection extends StatelessWidget {
+  final String? customerId;
+  final String? customerName;
+  final ValueChanged<CustomerModel> onCustomerSelected;
+
+  const SharedCustomerSection({
+    super.key,
+    this.customerId,
+    this.customerName,
+    required this.onCustomerSelected,
+  });
 
   @override
   Widget build(BuildContext context) {
-    final hasCustomer =
-        currentOp?.customerId != null && currentOp!.customerId!.isNotEmpty;
+    final hasCustomer = customerId != null && customerId!.isNotEmpty;
     final theme = Theme.of(context);
     return Column(
       crossAxisAlignment: CrossAxisAlignment.start,
@@ -41,9 +47,7 @@ class CustomerSection extends StatelessWidget {
                 const SizedBox(width: 12),
                 Expanded(
                   child: Text(
-                    hasCustomer
-                        ? currentOp!.customerDisplayName!
-                        : 'Seleziona Cliente *',
+                    hasCustomer ? customerName! : 'Seleziona Cliente *',
                     style: TextStyle(
                       fontWeight: hasCustomer
                           ? FontWeight.bold
@@ -125,9 +129,6 @@ class CustomerSection extends StatelessWidget {
                     icon: const Icon(Icons.person_add),
                     label: const Text('Crea Nuovo Cliente'),
                     onPressed: () async {
-                      final OperationsCubit operationsCubit = context
-                          .read<OperationsCubit>();
-
                       // APRIAMO LA DIALOG RAPIDA CON LA MAGIA DEL BLOC PROVIDER
                       final newCustomer = await showDialog(
                         context: context,
@@ -145,10 +146,7 @@ class CustomerSection extends StatelessWidget {
                       // Se l'ha creato davvero (e non ha premuto annulla)...
                       if (newCustomer != null) {
                         // 1. Aggiorniamo il form delle operazioni
-                        operationsCubit.updateOperationFields(
-                          customerId: newCustomer.id,
-                          customerDisplayName: newCustomer.name,
-                        );
+                        onCustomerSelected(newCustomer);
 
                         // 2. Chiudiamo la BottomSheet dei clienti per tornare alla form!
                         if (context.mounted) {
@@ -196,14 +194,7 @@ class CustomerSection extends StatelessWidget {
                               '${customer.phoneNumber} • ${customer.email}',
                             ),
                             onTap: () {
-                              // Aggiorniamo il form tramite il Cubit delle operazioni
-                              context
-                                  .read<OperationsCubit>()
-                                  .updateOperationFields(
-                                    customerId: customer.id, // customer.id
-                                    customerDisplayName:
-                                        customer.name, // customer.name
-                                  );
+                              onCustomerSelected(customer);
                               Navigator.pop(modalContext);
                             },
                           );
diff --git a/lib/features/customers/ui/customer_mobile_upload_screen.dart b/lib/core/widgets/shared_forms/mobile_upload_screen.dart
similarity index 80%
rename from lib/features/customers/ui/customer_mobile_upload_screen.dart
rename to lib/core/widgets/shared_forms/mobile_upload_screen.dart
index 0f18079..0f99cb2 100644
--- a/lib/features/customers/ui/customer_mobile_upload_screen.dart
+++ b/lib/core/widgets/shared_forms/mobile_upload_screen.dart
@@ -1,27 +1,22 @@
 import 'dart:io';
 import 'package:flutter/material.dart';
 import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:go_router/go_router.dart';
 import 'package:image_picker/image_picker.dart';
 import 'package:file_picker/file_picker.dart';
-import 'package:flux/features/customers/blocs/customer_files_bloc.dart';
+import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
 
-class CustomerMobileUploadScreen extends StatefulWidget {
-  final String customerId;
-  final String customerName;
+class SharedMobileUploadScreen extends StatefulWidget {
+  final String title;
 
-  const CustomerMobileUploadScreen({
-    super.key,
-    required this.customerId,
-    required this.customerName,
-  });
+  const SharedMobileUploadScreen({super.key, required this.title});
 
   @override
-  State<CustomerMobileUploadScreen> createState() =>
-      _CustomerMobileUploadScreenState();
+  State<SharedMobileUploadScreen> createState() =>
+      _SharedMobileUploadScreenState();
 }
 
-class _CustomerMobileUploadScreenState
-    extends State<CustomerMobileUploadScreen> {
+class _SharedMobileUploadScreenState extends State<SharedMobileUploadScreen> {
   // 1. LA NOSTRA STAGING AREA (Il "Carrello")
   final List<PlatformFile> _stagedFiles = [];
 
@@ -36,18 +31,25 @@ class _CustomerMobileUploadScreenState
 
   @override
   Widget build(BuildContext context) {
-    return BlocListener<CustomerFilesBloc, CustomerFilesState>(
+    return BlocListener<AttachmentsBloc, AttachmentsState>(
       listener: (context, state) {
         // Quando il BLoC ci dice che ha finito l'upload (Success), chiudiamo la pagina!
-        if (state.status == CustomerFilesStatus.success && _isUploading) {
-          ScaffoldMessenger.of(context).showSnackBar(
-            const SnackBar(
-              content: Text("Tutti i file caricati con successo! ✅"),
-            ),
-          );
-          Navigator.of(context).pop();
+        if (state.status == AttachmentsStatus.success && _isUploading) {
+          // CONTROLLO MAGICO: C'è una pagina dietro di noi?
+          if (Navigator.of(context).canPop()) {
+            // Modalità "App Nativa": siamo entrati dal tasto "Aggiungi"
+            ScaffoldMessenger.of(context).showSnackBar(
+              const SnackBar(content: Text("File caricati con successo! ✅")),
+            );
+            Navigator.of(context).pop();
+          } else {
+            // Modalità "Web/QR Code": Navighiamo alla pagina di successo!
+            // Assicurati di aver importato go_router in questo file
+
+            context.go('/upload-success');
+          }
         }
-        if (state.status == CustomerFilesStatus.failure) {
+        if (state.status == AttachmentsStatus.failure) {
           setState(() => _isUploading = false);
           ScaffoldMessenger.of(
             context,
@@ -56,7 +58,7 @@ class _CustomerMobileUploadScreenState
       },
       child: Scaffold(
         appBar: AppBar(
-          title: Text("Upload: ${widget.customerName}"),
+          title: Text("Upload: ${widget.title}"),
           // Togliamo la freccia indietro se stiamo caricando per evitare disastri
           automaticallyImplyLeading: !_isUploading,
         ),
@@ -110,8 +112,7 @@ class _CustomerMobileUploadScreenState
                           padding: const EdgeInsets.all(16),
                           gridDelegate:
                               const SliverGridDelegateWithFixedCrossAxisCount(
-                                crossAxisCount:
-                                    3, // 3 colonne come la galleria dell'iPhone
+                                crossAxisCount: 3, // 3 colonne stile galleria
                                 crossAxisSpacing: 12,
                                 mainAxisSpacing: 12,
                               ),
@@ -137,10 +138,17 @@ class _CustomerMobileUploadScreenState
                                   child: ClipRRect(
                                     borderRadius: BorderRadius.circular(12),
                                     child: isImg
-                                        ? Image.file(
-                                            File(file.path!),
-                                            fit: BoxFit.cover,
-                                          )
+                                        ? (file.bytes != null
+                                              // Se abbiamo i bytes (es. scatto da fotocamera) usiamo quelli (a prova di Web!)
+                                              ? Image.memory(
+                                                  file.bytes!,
+                                                  fit: BoxFit.cover,
+                                                )
+                                              // Altrimenti andiamo di file fisico
+                                              : Image.file(
+                                                  File(file.path!),
+                                                  fit: BoxFit.cover,
+                                                ))
                                         : const Column(
                                             mainAxisAlignment:
                                                 MainAxisAlignment.center,
@@ -228,9 +236,10 @@ class _CustomerMobileUploadScreenState
               ],
             ),
 
-            // --- OVERLAY DI CARICAMENTO (Impedisce tap multipli) ---
+            // --- OVERLAY DI CARICAMENTO ---
             if (_isUploading)
               Container(
+                // Usa il metodo non deprecato che hai giustamente suggerito!
                 color: Colors.black.withValues(alpha: 0.5),
                 child: const Center(
                   child: Card(
@@ -265,7 +274,7 @@ class _CustomerMobileUploadScreenState
       imageQuality: 80,
     );
     if (photo != null) {
-      final photoBytes = await photo.readAsBytes(); // Sicuro anche per Web!
+      final photoBytes = await photo.readAsBytes();
       final photoSize = await photo.length();
 
       final platformFile = PlatformFile(
@@ -275,13 +284,12 @@ class _CustomerMobileUploadScreenState
         bytes: photoBytes, // I bytes ci salvano la vita su Supabase!
       );
       setState(() {
-        _stagedFiles.add(platformFile); // Unifichiamo tutto in un dart:io File
+        _stagedFiles.add(platformFile);
       });
     }
   }
 
   Future<void> _handleFilePicker() async {
-    // allowMultiple: true permette di pescare 5 foto dalla galleria in un colpo solo!
     final result = await FilePicker.pickFiles(allowMultiple: true);
     if (result != null) {
       setState(() {
@@ -294,11 +302,9 @@ class _CustomerMobileUploadScreenState
   void _submitAllFiles() {
     setState(() => _isUploading = true);
 
-    // Diciamo al BLoC di caricare tutti i file.
-    // Usiamo il tuo evento esistente per ogni file (il BLoC li metterà in coda)
-    final bloc = context.read<CustomerFilesBloc>();
-    bloc.add(UploadMultipleCustomerFilesEvent(_stagedFiles));
-
-    // N.B: Il Navigator.pop() viene chiamato dal BlocListener in alto quando lo stato diventa "success"!
+    // Lanciamo l'evento del nostro nuovo AttachmentsBloc Agnostico!
+    context.read<AttachmentsBloc>().add(
+      UploadAttachmentsEvent(pickedFiles: _stagedFiles),
+    );
   }
 }
diff --git a/lib/core/widgets/shared_forms/model_section.dart b/lib/core/widgets/shared_forms/model_section.dart
new file mode 100644
index 0000000..1bdc70f
--- /dev/null
+++ b/lib/core/widgets/shared_forms/model_section.dart
@@ -0,0 +1,165 @@
+import 'package:flutter/material.dart';
+import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:flux/features/master_data/products/blocs/product_cubit.dart';
+import 'package:flux/features/master_data/products/ui/quick_product_dialog.dart';
+
+class SharedModelSection extends StatelessWidget {
+  final String? modelId;
+  final String? modelName;
+  final String label;
+
+  // Usiamo una callback che passa direttamente ID e Nome
+  // così non dobbiamo preoccuparci di importare la classe esatta del modello ovunque
+  final void Function(String id, String name) onModelSelected;
+
+  const SharedModelSection({
+    super.key,
+    required this.modelId,
+    required this.modelName,
+    required this.onModelSelected,
+    this.label = 'Seleziona Modello',
+  });
+
+  @override
+  Widget build(BuildContext context) {
+    final theme = Theme.of(context);
+    final hasModel = modelId != null && modelId!.isNotEmpty;
+
+    return ListTile(
+      title: Text(label),
+      subtitle: Text(
+        hasModel ? modelName! : 'Nessun modello selezionato',
+        style: TextStyle(
+          color: hasModel ? null : Colors.grey,
+          fontWeight: hasModel ? FontWeight.bold : FontWeight.normal,
+        ),
+      ),
+      trailing: const Icon(Icons.arrow_drop_down),
+      shape: RoundedRectangleBorder(
+        side: BorderSide(color: theme.dividerColor),
+        borderRadius: BorderRadius.circular(8),
+      ),
+      onTap: () => _showModelModal(context),
+    );
+  }
+
+  void _showModelModal(BuildContext context) {
+    showModalBottomSheet(
+      context: context,
+      isScrollControlled: true,
+      shape: const RoundedRectangleBorder(
+        borderRadius: BorderRadius.vertical(top: Radius.circular(16)),
+      ),
+      builder: (modalContext) {
+        return DraggableScrollableSheet(
+          initialChildSize: 0.6,
+          minChildSize: 0.4,
+          maxChildSize: 0.9,
+          expand: false,
+          builder: (_, scrollController) {
+            return Column(
+              children: [
+                Padding(
+                  padding: const EdgeInsets.all(16.0),
+                  child: Row(
+                    mainAxisAlignment: MainAxisAlignment.spaceBetween,
+                    children: [
+                      Text(
+                        'Seleziona Modello',
+                        style: Theme.of(context).textTheme.titleLarge,
+                      ),
+                      IconButton(
+                        icon: const Icon(Icons.close),
+                        onPressed: () => Navigator.pop(modalContext),
+                      ),
+                    ],
+                  ),
+                ),
+                Padding(
+                  padding: const EdgeInsets.symmetric(horizontal: 16.0),
+                  child: TextField(
+                    decoration: InputDecoration(
+                      hintText: 'Cerca modello (es. iPhone 15...)',
+                      prefixIcon: const Icon(Icons.search),
+                      border: OutlineInputBorder(
+                        borderRadius: BorderRadius.circular(8),
+                      ),
+                    ),
+                    onChanged: (query) =>
+                        context.read<ProductsCubit>().searchModels(query),
+                  ),
+                ),
+                Padding(
+                  padding: const EdgeInsets.all(16.0),
+                  child: ElevatedButton.icon(
+                    style: ElevatedButton.styleFrom(
+                      minimumSize: const Size.fromHeight(48),
+                    ),
+                    icon: const Icon(Icons.add),
+                    label: const Text('Aggiungi Modello al Volo'),
+                    onPressed: () async {
+                      // Leggiamo i brand dal Cubit per passarli alla dialog
+                      final existingBrands = context
+                          .read<ProductsCubit>()
+                          .state
+                          .brands;
+
+                      final newModel = await showDialog(
+                        context: context,
+                        builder: (dialogContext) {
+                          return BlocProvider.value(
+                            value: context.read<ProductsCubit>(),
+                            child: QuickProductDialog(
+                              existingBrands: existingBrands,
+                            ),
+                          );
+                        },
+                      );
+
+                      if (newModel != null) {
+                        // CHIAMIAMO LA CALLBACK!
+                        onModelSelected(newModel.id, newModel.nameWithBrand);
+                        if (context.mounted) Navigator.pop(modalContext);
+                      }
+                    },
+                  ),
+                ),
+                const Divider(),
+                Expanded(
+                  child: BlocBuilder<ProductsCubit, ProductState>(
+                    builder: (context, state) {
+                      return ListView.builder(
+                        controller: scrollController,
+                        itemCount: state.models.length,
+                        itemBuilder: (context, index) {
+                          final deviceModel = state.models[index];
+                          return ListTile(
+                            leading: const Icon(Icons.devices),
+                            title: Text(
+                              deviceModel.nameWithBrand,
+                              style: const TextStyle(
+                                fontWeight: FontWeight.bold,
+                              ),
+                            ),
+                            onTap: () {
+                              // CHIAMIAMO LA CALLBACK!
+                              onModelSelected(
+                                deviceModel.id!,
+                                deviceModel.nameWithBrand,
+                              );
+                              Navigator.pop(modalContext);
+                            },
+                          );
+                        },
+                      );
+                    },
+                  ),
+                ),
+              ],
+            );
+          },
+        );
+      },
+    );
+  }
+}
diff --git a/lib/core/widgets/shared_forms/shared_files_section.dart b/lib/core/widgets/shared_forms/shared_files_section.dart
new file mode 100644
index 0000000..0fee5a8
--- /dev/null
+++ b/lib/core/widgets/shared_forms/shared_files_section.dart
@@ -0,0 +1,230 @@
+import 'package:flutter/material.dart';
+import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:flux/core/widgets/qr_upload_dialog.dart';
+import 'package:flux/core/widgets/shared_forms/mobile_upload_screen.dart';
+import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
+
+class SharedFilesSection extends StatelessWidget {
+  final String titleNameForUpload;
+  // LA NOSTRA CALLBACK MAGICA
+  final Future<String?> Function()? onGenerateIdForQr;
+
+  const SharedFilesSection({
+    super.key,
+    required this.titleNameForUpload,
+    this.onGenerateIdForQr,
+  });
+
+  @override
+  Widget build(BuildContext context) {
+    final theme = Theme.of(context);
+
+    return Column(
+      crossAxisAlignment: CrossAxisAlignment.start,
+      children: [
+        Row(
+          mainAxisAlignment: MainAxisAlignment.spaceBetween,
+          children: [
+            const Text(
+              'Allegati e Foto',
+              style: TextStyle(fontWeight: FontWeight.bold),
+            ),
+
+            BlocBuilder<AttachmentsBloc, AttachmentsState>(
+              builder: (context, state) {
+                return Row(
+                  children: [
+                    // --- IL TASTO QR CODE (Ora sempre attivo!) ---
+                    Tooltip(
+                      message: 'Carica foto con lo smartphone',
+                      child: IconButton(
+                        icon: const Icon(Icons.qr_code_scanner),
+                        color: theme.colorScheme.primary, // Sempre colorato!
+                        onPressed: () async {
+                          String? targetId = state.parentId;
+
+                          // SE L'ID NON C'È, CHIAMIAMO IL SALVATAGGIO IN BACKGROUND!
+                          if (targetId == null) {
+                            if (onGenerateIdForQr != null) {
+                              ScaffoldMessenger.of(context).showSnackBar(
+                                const SnackBar(
+                                  content: Text(
+                                    'Salvataggio rapido scheda in corso... ⏳',
+                                  ),
+                                  duration: Duration(seconds: 1),
+                                ),
+                              );
+
+                              // Aspettiamo che il TicketFormCubit faccia il suo lavoro
+                              targetId = await onGenerateIdForQr!();
+                            }
+
+                            // Se fallisce (es. validazione form non passata), ci fermiamo
+                            if (targetId == null) return;
+                          }
+
+                          // GENERAZIONE DEL DEEP LINK AGNOSTICO
+                          final deepLink =
+                              'flux://app/upload/${state.parentType.name}/$targetId';
+
+                          if (context.mounted) {
+                            showDialog(
+                              context: context,
+                              builder: (_) => QrUploadDialog(
+                                deepLinkUrl: deepLink,
+                                title: 'Carica File: $titleNameForUpload',
+                              ),
+                            );
+                          }
+                        },
+                      ),
+                    ),
+                    const SizedBox(width: 8),
+
+                    // --- IL TASTO AGGIUNGI CLASSICO (da PC) ---
+                    TextButton.icon(
+                      icon: const Icon(Icons.add_a_photo),
+                      label: const Text('Aggiungi'),
+                      onPressed: () {
+                        final bloc = context.read<AttachmentsBloc>();
+                        Navigator.of(context).push(
+                          MaterialPageRoute(
+                            builder: (_) => BlocProvider.value(
+                              value: bloc,
+                              child: SharedMobileUploadScreen(
+                                title: titleNameForUpload,
+                              ),
+                            ),
+                          ),
+                        );
+                      },
+                    ),
+                  ],
+                );
+              },
+            ),
+          ],
+        ),
+        const SizedBox(height: 8),
+
+        // --- LA VETRINA DEI FILE (Identica a prima) ---
+        BlocBuilder<AttachmentsBloc, AttachmentsState>(
+          builder: (context, state) {
+            final files = state.allFiles;
+
+            if (state.status == AttachmentsStatus.loading) {
+              return const Center(child: CircularProgressIndicator());
+            }
+
+            if (files.isEmpty) {
+              return Container(
+                width: double.infinity,
+                padding: const EdgeInsets.all(24),
+                decoration: BoxDecoration(
+                  color: theme.colorScheme.surface,
+                  border: Border.all(
+                    color: theme.dividerColor,
+                    style: BorderStyle.solid,
+                  ),
+                  borderRadius: BorderRadius.circular(12),
+                ),
+                child: const Column(
+                  children: [
+                    Icon(
+                      Icons.image_not_supported_outlined,
+                      color: Colors.grey,
+                      size: 32,
+                    ),
+                    SizedBox(height: 8),
+                    Text(
+                      'Nessun file allegato',
+                      style: TextStyle(color: Colors.grey),
+                    ),
+                  ],
+                ),
+              );
+            }
+
+            return Wrap(
+              spacing: 12,
+              runSpacing: 12,
+              children: files.map((file) {
+                final isImage = [
+                  'jpg',
+                  'jpeg',
+                  'png',
+                  'webp',
+                ].contains(file.extension.toLowerCase());
+
+                return Container(
+                  width: 100,
+                  height: 100,
+                  decoration: BoxDecoration(
+                    color: theme.colorScheme.surface,
+                    borderRadius: BorderRadius.circular(12),
+                    border: Border.all(color: theme.dividerColor),
+                  ),
+                  child: Stack(
+                    children: [
+                      Center(
+                        child: isImage
+                            ? const Icon(
+                                Icons.image,
+                                color: Colors.blue,
+                                size: 40,
+                              )
+                            : const Icon(
+                                Icons.picture_as_pdf,
+                                color: Colors.red,
+                                size: 40,
+                              ),
+                      ),
+                      if (file.id == null)
+                        Positioned(
+                          bottom: 4,
+                          left: 4,
+                          right: 4,
+                          child: Container(
+                            padding: const EdgeInsets.symmetric(vertical: 2),
+                            decoration: BoxDecoration(
+                              color: Colors.orange,
+                              borderRadius: BorderRadius.circular(4),
+                            ),
+                            child: const Text(
+                              'Da salvare',
+                              textAlign: TextAlign.center,
+                              style: TextStyle(
+                                color: Colors.white,
+                                fontSize: 8,
+                                fontWeight: FontWeight.bold,
+                              ),
+                            ),
+                          ),
+                        ),
+                      Positioned(
+                        top: -8,
+                        right: -8,
+                        child: IconButton(
+                          icon: const Icon(
+                            Icons.cancel,
+                            color: Colors.redAccent,
+                            size: 20,
+                          ),
+                          onPressed: () {
+                            context.read<AttachmentsBloc>().add(
+                              DeleteSpecificAttachmentEvent(file),
+                            );
+                          },
+                        ),
+                      ),
+                    ],
+                  ),
+                );
+              }).toList(),
+            );
+          },
+        ),
+      ],
+    );
+  }
+}
diff --git a/lib/features/operations/ui/widgets/staff_section.dart b/lib/core/widgets/shared_forms/staff_section.dart
similarity index 77%
rename from lib/features/operations/ui/widgets/staff_section.dart
rename to lib/core/widgets/shared_forms/staff_section.dart
index 00967b1..ac52971 100644
--- a/lib/features/operations/ui/widgets/staff_section.dart
+++ b/lib/core/widgets/shared_forms/staff_section.dart
@@ -2,23 +2,29 @@ import 'package:flutter/material.dart';
 import 'package:flutter_bloc/flutter_bloc.dart';
 import 'package:flux/core/blocs/session/session_cubit.dart';
 import 'package:flux/features/master_data/staff/blocs/staff_cubit.dart';
-import 'package:flux/features/operations/blocs/operations_cubit.dart';
-import 'package:flux/features/operations/models/operation_model.dart';
+import 'package:flux/features/master_data/staff/models/staff_member_model.dart';
 import 'package:get_it/get_it.dart';
-// IMPORTA IL TUO CUBIT DELLO STAFF
-// import 'package:flux/features/staff/blocs/staff_cubit.dart';
 
 class StaffSection extends StatelessWidget {
-  final OperationModel? currentOp;
+  final String? label;
+  final String? staffId;
+  final String? staffName;
+  final ValueChanged<StaffMemberModel> onStaffSelected;
 
-  const StaffSection({super.key, required this.currentOp});
+  const StaffSection({
+    super.key,
+    required this.onStaffSelected,
+    this.label,
+    this.staffId,
+    this.staffName,
+  });
 
   @override
   Widget build(BuildContext context) {
     final theme = Theme.of(context);
+    // Se staffId è nullo, proviamo a preselezionare l'utente loggato
     final selectedStaffId =
-        currentOp?.staffId ??
-        GetIt.I.get<SessionCubit>().state.currentStaffMember?.id;
+        staffId ?? GetIt.I.get<SessionCubit>().state.currentStaffMember?.id;
 
     return Column(
       crossAxisAlignment: CrossAxisAlignment.start,
@@ -26,7 +32,8 @@ class StaffSection extends StatelessWidget {
         Padding(
           padding: const EdgeInsets.only(bottom: 12.0),
           child: Text(
-            'Operatore',
+            label ??
+                'Operatore', // <-- FIX: Ora usa l'etichetta passata dal form!
             style: theme.textTheme.titleLarge?.copyWith(
               fontWeight: FontWeight.bold,
             ),
@@ -34,8 +41,28 @@ class StaffSection extends StatelessWidget {
         ),
         BlocBuilder<StaffCubit, StaffState>(
           builder: (context, state) {
-            // Dati finti per farti vedere la UI, piallali quando attacchi il BlocBuilder!
+            // FIX: Aggiunto un controllo se sta caricando
+            if (state.status == StaffStatus.loading) {
+              return const Padding(
+                padding: EdgeInsets.symmetric(vertical: 8.0),
+                child: SizedBox(
+                  height: 24,
+                  width: 24,
+                  child: CircularProgressIndicator(strokeWidth: 2),
+                ),
+              );
+            }
+
             final staffMembers = state.storeStaff;
+
+            // FIX: Feedback visivo se la lista è vuota
+            if (staffMembers.isEmpty) {
+              return const Text(
+                'Nessun operatore caricato. Controlla il Cubit!',
+                style: TextStyle(color: Colors.red),
+              );
+            }
+
             final currentLoggedStaffMember = GetIt.I
                 .get<SessionCubit>()
                 .state
@@ -49,11 +76,7 @@ class StaffSection extends StatelessWidget {
 
                   return GestureDetector(
                     onTap: () {
-                      // Aggiorniamo la form con un solo tap!
-                      context.read<OperationsCubit>().updateOperationFields(
-                        staffId: staff.id,
-                        staffDisplayName: staff.name,
-                      );
+                      onStaffSelected(staff);
                     },
                     child: AnimatedContainer(
                       duration: const Duration(milliseconds: 200),
diff --git a/lib/core/widgets/shared_forms/upload_success_screen.dart b/lib/core/widgets/shared_forms/upload_success_screen.dart
new file mode 100644
index 0000000..9e2fc21
--- /dev/null
+++ b/lib/core/widgets/shared_forms/upload_success_screen.dart
@@ -0,0 +1,52 @@
+import 'package:flutter/material.dart';
+
+class UploadSuccessScreen extends StatelessWidget {
+  const UploadSuccessScreen({super.key});
+
+  @override
+  Widget build(BuildContext context) {
+    return Scaffold(
+      backgroundColor: Colors.green.shade50,
+      body: Center(
+        child: Padding(
+          padding: const EdgeInsets.all(24.0),
+          child: Column(
+            mainAxisAlignment: MainAxisAlignment.center,
+            children: [
+              Container(
+                padding: const EdgeInsets.all(24),
+                decoration: BoxDecoration(
+                  color: Colors.green,
+                  shape: BoxShape.circle,
+                  boxShadow: [
+                    BoxShadow(
+                      color: Colors.green.withValues(alpha: 0.3),
+                      blurRadius: 20,
+                      spreadRadius: 5,
+                    ),
+                  ],
+                ),
+                child: const Icon(Icons.check, size: 80, color: Colors.white),
+              ),
+              const SizedBox(height: 32),
+              const Text(
+                "Upload Completato!",
+                style: TextStyle(
+                  fontSize: 28,
+                  fontWeight: FontWeight.bold,
+                  color: Colors.green,
+                ),
+              ),
+              const SizedBox(height: 16),
+              const Text(
+                "I file sono stati caricati con successo sulla pratica.\nPuoi chiudere questa pagina o finestra del browser.",
+                textAlign: TextAlign.center,
+                style: TextStyle(fontSize: 16, color: Colors.black54),
+              ),
+            ],
+          ),
+        ),
+      ),
+    );
+  }
+}
diff --git a/lib/features/attachments/blocs/attachments_bloc.dart b/lib/features/attachments/blocs/attachments_bloc.dart
new file mode 100644
index 0000000..3c2b665
--- /dev/null
+++ b/lib/features/attachments/blocs/attachments_bloc.dart
@@ -0,0 +1,391 @@
+import 'dart:async';
+import 'package:file_picker/file_picker.dart';
+import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:equatable/equatable.dart';
+import 'package:flux/core/blocs/session/session_cubit.dart';
+import 'package:flux/core/utils/extensions.dart';
+import 'package:flux/features/attachments/data/attachments_repository.dart';
+import 'package:flux/features/attachments/models/attachment_model.dart';
+import 'package:get_it/get_it.dart';
+import 'package:image_picker/image_picker.dart';
+
+part 'attachments_events.dart';
+part 'attachments_state.dart';
+
+class AttachmentsBloc extends Bloc<AttachmentsEvent, AttachmentsState> {
+  final _repository = GetIt.I.get<AttachmentsRepository>();
+
+  AttachmentsBloc({String? parentId, required AttachmentParentType parentType})
+    : super(
+        AttachmentsState(
+          status: AttachmentsStatus.initial,
+          parentId: parentId,
+          parentType: parentType,
+        ),
+      ) {
+    on<ParentEntitySavedEvent>(_onParentEntitySaved);
+    on<LoadAttachmentsEvent>(_onLoadAttachments);
+    on<AddAttachmentsEvent>(_onAddAttachments);
+    on<UploadAttachmentsEvent>(_onUploadAttachments);
+    on<DeleteAttachmentsEvent>(_onDeleteAttachments);
+    on<ToggleAttachmentSelectionEvent>(_onToggleAttachmentSelection);
+    on<LinkAttachmentsToEntityEvent>(_onLinkAttachmentsToEntity);
+    on<RenameAttachmentEvent>(_onRenameAttachment);
+    on<DeleteSpecificAttachmentEvent>(_onDeleteSpecificAttachment);
+    on<SelectAllAttachmentsEvent>(_onSelectAllAttachments);
+    on<ClearAttachmentSelectionEvent>(_onClearAttachmentSelection);
+
+    // Se il BLoC nasce già con un ID, carichiamo i file
+    if (parentId != null) {
+      add(LoadAttachmentsEvent(parentId: parentId));
+    }
+  }
+  FutureOr<void> _onParentEntitySaved(
+    ParentEntitySavedEvent event,
+    Emitter<AttachmentsState> emit,
+  ) async {
+    emit(
+      state.copyWith(
+        parentId: event.newParentId,
+        status: AttachmentsStatus.uploading,
+      ),
+    );
+
+    if (state.localFiles.isNotEmpty) {
+      try {
+        final List<Future<void>> uploadTasks = state.localFiles.map((file) {
+          final fakePlatformFile = PlatformFile(
+            name: '${file.name}.${file.extension}',
+            size: file.fileSize,
+            bytes: file.localBytes,
+          );
+
+          // Chiamiamo il metodo generico passando il parentId e il TYPE
+          return _repository.uploadAndRegisterFile(
+            parentId: event.newParentId,
+            parentType: state.parentType,
+            pickedFile: fakePlatformFile,
+          );
+        }).toList();
+
+        await Future.wait(uploadTasks);
+      } catch (e) {
+        emit(
+          state.copyWith(
+            status: AttachmentsStatus.failure,
+            error: "Errore upload post-salvataggio: $e",
+          ),
+        );
+        return;
+      }
+    }
+
+    emit(state.copyWith(localFiles: [], status: AttachmentsStatus.success));
+    add(LoadAttachmentsEvent(parentId: event.newParentId));
+  }
+
+  FutureOr<void> _onLoadAttachments(
+    LoadAttachmentsEvent event,
+    Emitter<AttachmentsState> emit,
+  ) async {
+    final currentId = event.parentId ?? state.parentId;
+
+    if (currentId != null) {
+      emit(state.copyWith(status: AttachmentsStatus.loading));
+
+      await emit.forEach(
+        _repository.getFilesStream(
+          currentId,
+          state.parentType,
+        ), // Passiamo il tipo!
+        onData: (List<AttachmentModel> data) => state.copyWith(
+          status: AttachmentsStatus.success,
+          remoteFiles: data,
+        ),
+        onError: (error, stackTrace) => state.copyWith(
+          status: AttachmentsStatus.failure,
+          error: error.toString(),
+        ),
+      );
+    }
+  }
+
+  void _onAddAttachments(
+    AddAttachmentsEvent event,
+    Emitter<AttachmentsState> emit,
+  ) async {
+    final currentId = state.parentId;
+
+    // BIVIO 1: PRATICA NUOVA (Salvataggio locale)
+    if (currentId == null) {
+      final companyId = GetIt.I.get<SessionCubit>().state.company!.id!;
+      final newLocalFiles = event.files.map((file) {
+        // Assegniamo i campi dinamicamente in base al parentType!
+        return AttachmentModel(
+          id: null,
+          companyId: companyId,
+          operationId: state.parentType == AttachmentParentType.operation
+              ? ''
+              : null,
+          ticketId: state.parentType == AttachmentParentType.ticket ? '' : null,
+          customerId: state.parentType == AttachmentParentType.customer
+              ? ''
+              : null,
+          name: file.name.fileNameWithoutExtension(),
+          extension: file.name.fileExtension(),
+          storagePath: '',
+          fileSize: file.size,
+          localBytes: file.bytes,
+        );
+      }).toList();
+
+      emit(
+        state.copyWith(
+          localFiles: [...state.localFiles, ...newLocalFiles],
+          status: AttachmentsStatus.success,
+        ),
+      );
+      return;
+    }
+
+    // BIVIO 2: PRATICA ESISTENTE (Upload immediato)
+    emit(state.copyWith(status: AttachmentsStatus.uploading));
+    try {
+      final List<Future<void>> uploadTasks = event.files.map((file) {
+        return _repository.uploadAndRegisterFile(
+          parentId: currentId,
+          parentType: state.parentType,
+          pickedFile: file,
+        );
+      }).toList();
+
+      await Future.wait(uploadTasks);
+      emit(state.copyWith(status: AttachmentsStatus.success));
+    } catch (e) {
+      emit(
+        state.copyWith(status: AttachmentsStatus.failure, error: e.toString()),
+      );
+    }
+  }
+
+  FutureOr<void> _onUploadAttachments(
+    UploadAttachmentsEvent event,
+    Emitter<AttachmentsState> emit,
+  ) async {
+    if ((event.pickedFiles == null || event.pickedFiles!.isEmpty) &&
+        (event.photos == null || event.photos!.isEmpty)) {
+      return;
+    }
+
+    if (state.parentId == null) return;
+
+    emit(state.copyWith(status: AttachmentsStatus.uploading));
+    try {
+      final List<Future<void>> uploadTasks = [];
+
+      // 1. Gestione Documenti normali (PlatformFile)
+      if (event.pickedFiles != null) {
+        for (var file in event.pickedFiles!) {
+          uploadTasks.add(
+            _repository.uploadAndRegisterFile(
+              parentId: state.parentId!,
+              parentType: state.parentType,
+              pickedFile: file,
+            ),
+          );
+        }
+      }
+
+      // 2. Gestione Foto Fotocamera (XFile)
+      if (event.photos != null) {
+        for (var photo in event.photos!) {
+          // Leggiamo i byte asincronamente
+          final bytes = await photo.readAsBytes();
+          final fileSize = await photo.length();
+
+          // Lo travestiamo da PlatformFile per passarlo al Repository!
+          final fakePlatformFile = PlatformFile(
+            name: photo.name,
+            size: fileSize,
+            bytes: bytes,
+            path: photo.path,
+          );
+
+          uploadTasks.add(
+            _repository.uploadAndRegisterFile(
+              parentId: state.parentId!,
+              parentType: state.parentType,
+              pickedFile: fakePlatformFile,
+            ),
+          );
+        }
+      }
+
+      // Esecuzione parallela di tutti i documenti e foto
+      await Future.wait(uploadTasks);
+      emit(state.copyWith(status: AttachmentsStatus.success));
+    } catch (e) {
+      emit(
+        state.copyWith(status: AttachmentsStatus.failure, error: e.toString()),
+      );
+    }
+  }
+
+  FutureOr<void> _onDeleteAttachments(
+    DeleteAttachmentsEvent event,
+    Emitter<AttachmentsState> emit,
+  ) async {
+    emit(state.copyWith(status: AttachmentsStatus.loading));
+    try {
+      await _repository.deleteFiles(
+        files: state.selectedFiles,
+        currentContextType: state.parentType,
+      );
+      emit(
+        state.copyWith(status: AttachmentsStatus.success, selectedFiles: []),
+      );
+    } catch (e) {
+      emit(
+        state.copyWith(status: AttachmentsStatus.failure, error: e.toString()),
+      );
+    }
+  }
+
+  FutureOr<void> _onToggleAttachmentSelection(
+    ToggleAttachmentSelectionEvent event,
+    Emitter<AttachmentsState> emit,
+  ) {
+    final selectedFiles = List<AttachmentModel>.from(state.selectedFiles);
+    if (selectedFiles.contains(event.file)) {
+      selectedFiles.remove(event.file);
+    } else {
+      selectedFiles.add(event.file);
+    }
+    emit(state.copyWith(selectedFiles: selectedFiles));
+  }
+
+  void _onSelectAllAttachments(
+    SelectAllAttachmentsEvent event,
+    Emitter<AttachmentsState> emit,
+  ) {
+    // Prendiamo TUTTI i file (locali e remoti) e li buttiamo nei selezionati
+    emit(state.copyWith(selectedFiles: state.allFiles));
+  }
+
+  void _onClearAttachmentSelection(
+    ClearAttachmentSelectionEvent event,
+    Emitter<AttachmentsState> emit,
+  ) {
+    // Svuotiamo brutalmente la lista
+    emit(state.copyWith(selectedFiles: []));
+  }
+
+  FutureOr<void> _onLinkAttachmentsToEntity(
+    LinkAttachmentsToEntityEvent event,
+    Emitter<AttachmentsState> emit,
+  ) async {
+    if (state.selectedFiles.isEmpty) return;
+
+    // BIVIO 1: PRATICA/TICKET NON ANCORA SALVATA (Modalità Locale)
+    if (state.parentId == null) {
+      final updatedLocalFiles = state.localFiles.map((file) {
+        if (state.selectedFiles.contains(file)) {
+          // Assegniamo dinamicamente l'ID in base all'entità scelta
+          switch (event.targetType) {
+            case AttachmentParentType.customer:
+              return file.copyWith(customerId: event.targetId);
+            case AttachmentParentType.ticket:
+              return file.copyWith(ticketId: event.targetId);
+            case AttachmentParentType.operation:
+              return file.copyWith(operationId: event.targetId);
+          }
+        }
+        return file;
+      }).toList();
+
+      emit(
+        state.copyWith(
+          localFiles: updatedLocalFiles,
+          selectedFiles: [], // Svuotiamo la selezione
+          status: AttachmentsStatus.success,
+        ),
+      );
+      return;
+    }
+
+    // BIVIO 2: PRATICA/TICKET ESISTENTE (Modalità Remota su DB)
+    emit(state.copyWith(status: AttachmentsStatus.loading));
+    try {
+      final List<Future<void>> linkTasks = [];
+
+      for (var file in state.selectedFiles) {
+        if (file.id != null) {
+          linkTasks.add(
+            _repository.linkFileToEntity(
+              fileId: file.id!,
+              targetType: event.targetType,
+              targetId: event.targetId,
+            ),
+          );
+        }
+      }
+
+      await Future.wait(linkTasks);
+
+      // Lo stream aggiornerà automaticamente la UI
+      emit(
+        state.copyWith(status: AttachmentsStatus.success, selectedFiles: []),
+      );
+    } catch (e) {
+      emit(
+        state.copyWith(
+          status: AttachmentsStatus.failure,
+          error: "Errore durante il collegamento: $e",
+        ),
+      );
+    }
+  }
+
+  FutureOr<void> _onRenameAttachment(
+    RenameAttachmentEvent event,
+    Emitter<AttachmentsState> emit,
+  ) async {
+    // BIVIO 1: File Locale (Bozza)
+    if (event.file.localBytes != null) {
+      final updatedLocalFiles = state.localFiles.map((f) {
+        if (f == event.file) {
+          return f.copyWith(name: event.newName);
+        }
+        return f;
+      }).toList();
+      emit(state.copyWith(localFiles: updatedLocalFiles));
+      return;
+    }
+
+    // BIVIO 2: File Remoto (Salvato su DB)
+    emit(state.copyWith(status: AttachmentsStatus.loading));
+    try {
+      await _repository.renameAttachment(event.file.id!, event.newName);
+      emit(state.copyWith(status: AttachmentsStatus.success));
+    } catch (e) {
+      emit(
+        state.copyWith(
+          status: AttachmentsStatus.failure,
+          error: "Errore rinomina: $e",
+        ),
+      );
+    }
+  }
+
+  FutureOr<void> _onDeleteSpecificAttachment(
+    DeleteSpecificAttachmentEvent event,
+    Emitter<AttachmentsState> emit,
+  ) {
+    if (event.file.localBytes != null) {
+      final updatedLocalFiles = state.localFiles
+          .where((f) => f != event.file)
+          .toList();
+      emit(state.copyWith(localFiles: updatedLocalFiles));
+    }
+  }
+}
diff --git a/lib/features/attachments/blocs/attachments_events.dart b/lib/features/attachments/blocs/attachments_events.dart
new file mode 100644
index 0000000..f968e63
--- /dev/null
+++ b/lib/features/attachments/blocs/attachments_events.dart
@@ -0,0 +1,68 @@
+part of 'attachments_bloc.dart';
+
+abstract class AttachmentsEvent extends Equatable {
+  const AttachmentsEvent();
+
+  @override
+  List<Object?> get props => [];
+}
+
+/// Chiamato quando l'entità "padre" (es. il Ticket) viene salvata per la prima volta
+class ParentEntitySavedEvent extends AttachmentsEvent {
+  final String newParentId;
+  const ParentEntitySavedEvent(this.newParentId);
+
+  @override
+  List<Object?> get props => [newParentId];
+}
+
+class LoadAttachmentsEvent extends AttachmentsEvent {
+  final String? parentId;
+  const LoadAttachmentsEvent({this.parentId});
+}
+
+class AddAttachmentsEvent extends AttachmentsEvent {
+  final List<PlatformFile> files;
+  const AddAttachmentsEvent(this.files);
+}
+
+class UploadAttachmentsEvent extends AttachmentsEvent {
+  final List<PlatformFile>? pickedFiles;
+  final List<XFile>? photos;
+  const UploadAttachmentsEvent({this.pickedFiles, this.photos});
+}
+
+class DeleteAttachmentsEvent extends AttachmentsEvent {}
+
+class ToggleAttachmentSelectionEvent extends AttachmentsEvent {
+  final AttachmentModel file;
+  const ToggleAttachmentSelectionEvent(this.file);
+}
+
+class SelectAllAttachmentsEvent extends AttachmentsEvent {}
+
+class ClearAttachmentSelectionEvent extends AttachmentsEvent {}
+
+class LinkAttachmentsToEntityEvent extends AttachmentsEvent {
+  final AttachmentParentType targetType;
+  final String targetId;
+
+  const LinkAttachmentsToEntityEvent({
+    required this.targetType,
+    required this.targetId,
+  });
+
+  @override
+  List<Object?> get props => [targetType, targetId];
+}
+
+class RenameAttachmentEvent extends AttachmentsEvent {
+  final AttachmentModel file;
+  final String newName;
+  const RenameAttachmentEvent(this.file, this.newName);
+}
+
+class DeleteSpecificAttachmentEvent extends AttachmentsEvent {
+  final AttachmentModel file;
+  const DeleteSpecificAttachmentEvent(this.file);
+}
diff --git a/lib/features/operations/blocs/operation_files_state.dart b/lib/features/attachments/blocs/attachments_state.dart
similarity index 53%
rename from lib/features/operations/blocs/operation_files_state.dart
rename to lib/features/attachments/blocs/attachments_state.dart
index a102dd4..94de53c 100644
--- a/lib/features/operations/blocs/operation_files_state.dart
+++ b/lib/features/attachments/blocs/attachments_state.dart
@@ -1,10 +1,28 @@
-part of 'operation_files_bloc.dart';
+part of 'attachments_bloc.dart';
 
-enum OperationFilesStatus { initial, loading, uploading, success, failure }
+enum AttachmentsStatus { initial, loading, uploading, success, failure }
 
-class OperationFilesState extends Equatable {
-  const OperationFilesState({
-    this.operationId,
+enum AttachmentParentType {
+  operation('operation_id'),
+  ticket('ticket_id'),
+  customer('customer_id');
+
+  final String dbColumn;
+  const AttachmentParentType(this.dbColumn);
+}
+
+class AttachmentsState extends Equatable {
+  final String? parentId;
+  final AttachmentParentType parentType;
+  final AttachmentsStatus status;
+  final String? error;
+  final List<AttachmentModel> localFiles;
+  final List<AttachmentModel> remoteFiles;
+  final List<AttachmentModel> selectedFiles;
+
+  const AttachmentsState({
+    this.parentId,
+    required this.parentType,
     required this.status,
     this.error,
     this.localFiles = const [],
@@ -12,17 +30,10 @@ class OperationFilesState extends Equatable {
     this.selectedFiles = const [],
   });
 
-  final String? operationId;
-  final OperationFilesStatus status;
-  final String? error;
-  final List<AttachmentModel> localFiles;
-  final List<AttachmentModel> remoteFiles;
-
-  final List<AttachmentModel> selectedFiles;
-
   @override
   List<Object?> get props => [
-    operationId,
+    parentId,
+    parentType,
     status,
     error,
     localFiles,
@@ -32,16 +43,18 @@ class OperationFilesState extends Equatable {
 
   List<AttachmentModel> get allFiles => [...remoteFiles, ...localFiles];
 
-  OperationFilesState copyWith({
-    String? operationId,
-    OperationFilesStatus? status,
+  AttachmentsState copyWith({
+    String? parentId,
+    AttachmentParentType? parentType,
+    AttachmentsStatus? status,
     String? error,
     List<AttachmentModel>? localFiles,
     List<AttachmentModel>? remoteFiles,
     List<AttachmentModel>? selectedFiles,
   }) {
-    return OperationFilesState(
-      operationId: operationId ?? this.operationId,
+    return AttachmentsState(
+      parentId: parentId ?? this.parentId,
+      parentType: parentType ?? this.parentType,
       status: status ?? this.status,
       error: error,
       localFiles: localFiles ?? this.localFiles,
diff --git a/lib/features/attachments/data/attachments_repository.dart b/lib/features/attachments/data/attachments_repository.dart
index a7760b3..391a71a 100644
--- a/lib/features/attachments/data/attachments_repository.dart
+++ b/lib/features/attachments/data/attachments_repository.dart
@@ -1,23 +1,198 @@
 import 'dart:typed_data';
-
+import 'package:file_picker/file_picker.dart';
+import 'package:flux/features/attachments/models/attachment_model.dart';
 import 'package:supabase_flutter/supabase_flutter.dart';
+import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
+import 'package:get_it/get_it.dart';
+import 'package:flux/core/blocs/session/session_cubit.dart';
 
 class AttachmentsRepository {
   final _supabase = Supabase.instance.client;
+  static const String _bucketName = 'documents';
+  static const String _tableName =
+      'attachment'; // Cambia col vero nome della tua tabella se diverso!
 
   /// Scarica i byte di un file direttamente da Supabase Storage
   Future<Uint8List> downloadAttachmentBytes(String storagePath) async {
     try {
-      // ATTENZIONE: Sostituisci 'attachments' con il nome VERO del tuo bucket su Supabase!
-      // Se il tuo storagePath contiene già il nome del bucket all'inizio,
-      // assicurati di passargli solo il percorso interno.
       final Uint8List bytes = await _supabase.storage
-          .from('attachments') // <--- NOME DEL TUO BUCKET
+          .from(_bucketName)
           .download(storagePath);
-
       return bytes;
     } catch (e) {
       throw Exception("Impossibile scaricare il documento dal cloud: $e");
     }
   }
+
+  /// RESTITUISCE IL NOME DELLA COLONNA DB IN BASE AL TIPO
+  String _getColumnNameForParent(AttachmentParentType parentType) {
+    switch (parentType) {
+      case AttachmentParentType.operation:
+        return 'operation_id';
+      case AttachmentParentType.ticket:
+        return 'ticket_id';
+      case AttachmentParentType.customer:
+        return 'customer_id';
+    }
+  }
+
+  /// RECUPERA I FILE IN TEMPO REALE
+  Stream<List<AttachmentModel>> getFilesStream(
+    String parentId,
+    AttachmentParentType parentType,
+  ) {
+    final columnName = _getColumnNameForParent(parentType);
+
+    return _supabase
+        .from(_tableName)
+        .stream(primaryKey: ['id'])
+        .eq(columnName, parentId)
+        .map(
+          (listOfMaps) =>
+              listOfMaps.map((map) => AttachmentModel.fromMap(map)).toList(),
+        );
+  }
+
+  /// CARICA IL FILE NELLO STORAGE E LO REGISTRA NEL DB
+  Future<void> uploadAndRegisterFile({
+    required String parentId,
+    required AttachmentParentType parentType,
+    required PlatformFile pickedFile,
+  }) async {
+    try {
+      final companyId = GetIt.I.get<SessionCubit>().state.company!.id!;
+      final extension = pickedFile.extension ?? pickedFile.name.split('.').last;
+      final cleanName = pickedFile.name
+          .replaceAll(RegExp(r'[^\w\s\.-]'), '')
+          .replaceAll(' ', '_');
+
+      // Creiamo un path ordinato: idAzienda/tipoEntita/idEntita/timestamp_nomefile
+      final timestamp = DateTime.now().millisecondsSinceEpoch;
+      final storagePath =
+          '$companyId/${parentType.name}/$parentId/${timestamp}_$cleanName';
+
+      // 1. Upload su Supabase Storage
+      await _supabase.storage
+          .from(_bucketName)
+          .uploadBinary(
+            storagePath,
+            pickedFile.bytes!,
+            fileOptions: FileOptions(
+              upsert: true,
+              contentType: _guessContentType(extension),
+            ),
+          );
+
+      // 2. Creiamo la mappa per il DB dinamicamente
+      final Map<String, dynamic> insertData = {
+        'company_id': companyId,
+        'name': pickedFile.name.replaceAll('.$extension', ''),
+        'extension': extension,
+        'file_size': pickedFile.size,
+        'storage_path': storagePath,
+      };
+
+      // Inseriamo l'ID nella colonna giusta!
+      final columnName = _getColumnNameForParent(parentType);
+      insertData[columnName] = parentId;
+
+      // 3. Salviamo su Postgres
+      await _supabase.from(_tableName).insert(insertData);
+    } catch (e) {
+      throw Exception("Errore nel caricamento del file: $e");
+    }
+  }
+
+  /// ELIMINA IL FILE (Scollegamento intelligente)
+  Future<void> deleteFiles({
+    required List<AttachmentModel> files,
+    required AttachmentParentType currentContextType,
+  }) async {
+    if (files.isEmpty) return;
+
+    try {
+      for (var file in files) {
+        if (file.id == null) continue;
+
+        // 1. Capiamo quali collegamenti ha questo file attualmente
+        final currentLinks = {
+          AttachmentParentType.operation: file.operationId,
+          AttachmentParentType.ticket: file.ticketId,
+          AttachmentParentType.customer: file.customerId,
+        };
+
+        // 2. Simuliamo la rimozione del collegamento per il contesto attuale
+        currentLinks[currentContextType] = null;
+
+        // 3. Controlliamo se rimangono altri ID valorizzati
+        final hasOtherActiveLinks = currentLinks.values.any(
+          (id) => id != null && id.isNotEmpty,
+        );
+
+        if (hasOtherActiveLinks) {
+          // A. Ci sono ancora altre entità che usano questo file!
+          // Scolleghiamolo SOLO dal contesto attuale mettendo a NULL la sua colonna
+          await _supabase
+              .from(_tableName)
+              .update({currentContextType.dbColumn: null})
+              .eq('id', file.id!);
+        } else {
+          // B. Nessuno usa più questo file! ELIMINAZIONE FISICA TOTALE.
+          await _supabase.from(_tableName).delete().eq('id', file.id!);
+
+          if (file.storagePath != null) {
+            await _supabase.storage.from(_bucketName).remove([
+              file.storagePath!,
+            ]);
+          }
+        }
+      }
+    } catch (e) {
+      throw Exception("Errore nell'eliminazione dei file: $e");
+    }
+  }
+
+  /// RINOMINA UN FILE (Solo nel DB, non cambiamo il file fisico)
+  Future<void> renameAttachment(String fileId, String newName) async {
+    try {
+      await _supabase
+          .from(_tableName)
+          .update({'name': newName})
+          .eq('id', fileId);
+    } catch (e) {
+      throw Exception("Errore nella rinomina del file: $e");
+    }
+  }
+
+  /// ASSOCIA UN FILE A UN'ALTRA ENTITÀ (Modifica il record esistente)
+  Future<void> linkFileToEntity({
+    required String fileId,
+    required AttachmentParentType targetType,
+    required String targetId,
+  }) async {
+    try {
+      // Facciamo un semplice UPDATE aggiungendo l'ID nella colonna giusta
+      await _supabase
+          .from(_tableName)
+          .update({targetType.dbColumn: targetId})
+          .eq('id', fileId);
+    } catch (e) {
+      throw Exception("Errore nel collegamento del file: $e");
+    }
+  }
+
+  // Helper per indovinare il content-type base
+  String _guessContentType(String extension) {
+    switch (extension.toLowerCase()) {
+      case 'pdf':
+        return 'application/pdf';
+      case 'png':
+        return 'image/png';
+      case 'jpg':
+      case 'jpeg':
+        return 'image/jpeg';
+      default:
+        return 'application/octet-stream';
+    }
+  }
 }
diff --git a/lib/features/attachments/models/attachment_model.dart b/lib/features/attachments/models/attachment_model.dart
index 8e61b3e..a1e0eb2 100644
--- a/lib/features/attachments/models/attachment_model.dart
+++ b/lib/features/attachments/models/attachment_model.dart
@@ -7,6 +7,7 @@ class AttachmentModel extends Equatable {
   final DateTime? createdAt;
   final String? customerId;
   final String? operationId;
+  final String? ticketId;
   final String name;
   final String extension;
   final String? storagePath;
@@ -19,6 +20,7 @@ class AttachmentModel extends Equatable {
     this.createdAt,
     this.customerId,
     this.operationId,
+    this.ticketId,
     required this.name,
     required this.extension,
     this.storagePath,
@@ -33,6 +35,7 @@ class AttachmentModel extends Equatable {
     createdAt,
     customerId,
     operationId,
+    ticketId,
     name,
     extension,
     storagePath,
@@ -59,6 +62,7 @@ class AttachmentModel extends Equatable {
     DateTime? createdAt,
     String? customerId,
     String? operationId,
+    String? ticketId,
     String? name,
     String? extension,
     String? storagePath,
@@ -70,6 +74,7 @@ class AttachmentModel extends Equatable {
     createdAt: createdAt ?? this.createdAt,
     customerId: customerId ?? this.customerId,
     operationId: operationId ?? this.operationId,
+    ticketId: ticketId ?? this.ticketId,
     name: name ?? this.name,
     extension: extension ?? this.extension,
     storagePath: storagePath ?? this.storagePath,
@@ -86,6 +91,7 @@ class AttachmentModel extends Equatable {
           : null,
       customerId: map['customer_id'] as String?,
       operationId: map['operation_id'] as String?,
+      ticketId: map['ticket_id'] as String?,
       name: map['name'] as String,
       extension: map['extension'] as String,
       storagePath: map['storage_path'] as String?,
@@ -104,6 +110,7 @@ class AttachmentModel extends Equatable {
       'storage_path': storagePath,
       'customer_id': customerId,
       'operation_id': operationId,
+      'ticket_id': ticketId,
       'file_size': fileSize,
       'company_id': companyId,
     };
diff --git a/lib/features/customers/blocs/customer_files_bloc.dart b/lib/features/customers/blocs/customer_files_bloc.dart
deleted file mode 100644
index c8662e0..0000000
--- a/lib/features/customers/blocs/customer_files_bloc.dart
+++ /dev/null
@@ -1,139 +0,0 @@
-import 'dart:async';
-import 'dart:io';
-
-import 'package:file_picker/file_picker.dart';
-import 'package:flutter_bloc/flutter_bloc.dart';
-import 'package:equatable/equatable.dart';
-import 'package:flux/features/attachments/models/attachment_model.dart';
-import 'package:flux/features/customers/data/customer_repository.dart';
-import 'package:get_it/get_it.dart';
-
-part 'customer_files_events.dart';
-part 'customer_files_state.dart';
-
-class CustomerFilesBloc extends Bloc<CustomerFilesEvent, CustomerFilesState> {
-  final CustomerRepository _repository = GetIt.I<CustomerRepository>();
-  final String customerId;
-  CustomerFilesBloc(this.customerId)
-    : super(const CustomerFilesState(status: CustomerFilesStatus.initial)) {
-    on<LoadCustomerFilesEvent>(_loadCustomerFiles);
-    on<UploadCustomerFileEvent>(_uploadCustomerFile);
-    on<UploadMultipleCustomerFilesEvent>(_uploadMultipleCustomerFiles);
-    on<DeleteCustomerFilesEvent>(_deleteCustomerFiles);
-    on<ToggleCustomerFileSelectionEvent>(_toggleCustomerFileSelection);
-  }
-  void _loadCustomerFiles(
-    LoadCustomerFilesEvent event,
-    Emitter<CustomerFilesState> emit,
-  ) async {
-    await emit.forEach<List<AttachmentModel>>(
-      _repository.getCustomerFilesStream(customerId),
-      onData: (customerFiles) => CustomerFilesState(
-        status: CustomerFilesStatus.success,
-        customerFiles: customerFiles,
-      ),
-      onError: (error, stackTrace) => CustomerFilesState(
-        status: CustomerFilesStatus.failure,
-        error: error.toString(),
-      ),
-    );
-  }
-
-  Future<void> _uploadCustomerFile(
-    UploadCustomerFileEvent event,
-    Emitter<CustomerFilesState> emit,
-  ) async {
-    emit(state.copyWith(status: CustomerFilesStatus.uploading));
-    if (event.pickedFile != null) {
-      try {
-        await _repository.uploadAndRegisterFile(
-          customerId: customerId,
-          pickedFile: event.pickedFile!,
-        );
-        emit(state.copyWith(status: CustomerFilesStatus.success));
-      } catch (e) {
-        emit(
-          state.copyWith(
-            status: CustomerFilesStatus.failure,
-            error: e.toString(),
-          ),
-        );
-      }
-    }
-  }
-
-  FutureOr<void> _uploadMultipleCustomerFiles(
-    UploadMultipleCustomerFilesEvent event,
-    Emitter<CustomerFilesState> emit,
-  ) async {
-    if (event.files.isEmpty) {
-      emit(
-        state.copyWith(
-          status: CustomerFilesStatus.failure,
-          error: "Nessun file selezionato",
-        ),
-      );
-      return;
-    }
-    emit(state.copyWith(status: CustomerFilesStatus.uploading, error: null));
-    try {
-      // 2. Creiamo una lista di "Promesse" (Futures) per il repository
-      final List<Future<void>> uploadTasks = [];
-      for (var file in event.files) {
-        // Aggiungiamo il task alla lista, ma NON usiamo await qui dentro!
-        uploadTasks.add(
-          _repository.uploadAndRegisterFile(
-            customerId: customerId,
-            pickedFile: file,
-          ),
-        );
-      }
-      // 3. ESECUZIONE PARALLELA!
-      // Aspettiamo che tutti i file siano caricati contemporaneamente.
-      await Future.wait(uploadTasks);
-      // 4. GRAN FINALE: Tutto caricato, emettiamo il success!
-      emit(state.copyWith(status: CustomerFilesStatus.success));
-    } catch (e) {
-      // Se anche un solo file fallisce, catturiamo l'errore
-      emit(
-        state.copyWith(
-          status: CustomerFilesStatus.failure,
-          error: "Errore durante l'upload multiplo: $e",
-        ),
-      );
-    }
-  }
-
-  Future<void> _deleteCustomerFiles(
-    DeleteCustomerFilesEvent event,
-    Emitter<CustomerFilesState> emit,
-  ) async {
-    emit(state.copyWith(status: CustomerFilesStatus.loading));
-    try {
-      await _repository.deleteDocuments(state.selectedFiles);
-      emit(
-        state.copyWith(status: CustomerFilesStatus.success, selectedFiles: []),
-      );
-    } catch (e) {
-      emit(
-        state.copyWith(
-          status: CustomerFilesStatus.failure,
-          error: e.toString(),
-        ),
-      );
-    }
-  }
-
-  void _toggleCustomerFileSelection(
-    ToggleCustomerFileSelectionEvent event,
-    Emitter<CustomerFilesState> emit,
-  ) {
-    List<AttachmentModel> selectedFiles = List.from(state.selectedFiles);
-    if (selectedFiles.contains(event.file)) {
-      selectedFiles.remove(event.file);
-    } else {
-      selectedFiles.add(event.file);
-    }
-    emit(state.copyWith(selectedFiles: selectedFiles));
-  }
-}
diff --git a/lib/features/customers/blocs/customer_files_events.dart b/lib/features/customers/blocs/customer_files_events.dart
deleted file mode 100644
index b893ce8..0000000
--- a/lib/features/customers/blocs/customer_files_events.dart
+++ /dev/null
@@ -1,30 +0,0 @@
-part of 'customer_files_bloc.dart';
-
-abstract class CustomerFilesEvent extends Equatable {
-  const CustomerFilesEvent();
-
-  @override
-  List<Object> get props => [];
-}
-
-class LoadCustomerFilesEvent extends CustomerFilesEvent {}
-
-class UploadCustomerFileEvent extends CustomerFilesEvent {
-  final PlatformFile? pickedFile;
-  final File? photo;
-  const UploadCustomerFileEvent({this.pickedFile, this.photo});
-}
-
-class UploadMultipleCustomerFilesEvent extends CustomerFilesEvent {
-  final List<PlatformFile> files;
-  const UploadMultipleCustomerFilesEvent(this.files);
-  @override
-  List<Object> get props => [files];
-}
-
-class DeleteCustomerFilesEvent extends CustomerFilesEvent {}
-
-class ToggleCustomerFileSelectionEvent extends CustomerFilesEvent {
-  final AttachmentModel file;
-  const ToggleCustomerFileSelectionEvent(this.file);
-}
diff --git a/lib/features/customers/blocs/customer_files_state.dart b/lib/features/customers/blocs/customer_files_state.dart
deleted file mode 100644
index bdb525d..0000000
--- a/lib/features/customers/blocs/customer_files_state.dart
+++ /dev/null
@@ -1,34 +0,0 @@
-part of 'customer_files_bloc.dart';
-
-enum CustomerFilesStatus { initial, loading, uploading, success, failure }
-
-class CustomerFilesState extends Equatable {
-  const CustomerFilesState({
-    required this.status,
-    this.error,
-    this.customerFiles = const [],
-    this.selectedFiles = const [],
-  });
-
-  final CustomerFilesStatus status;
-  final String? error;
-  final List<AttachmentModel> customerFiles;
-  final List<AttachmentModel> selectedFiles;
-
-  @override
-  List<Object?> get props => [status, error, customerFiles, selectedFiles];
-
-  CustomerFilesState copyWith({
-    CustomerFilesStatus? status,
-    String? error,
-    List<AttachmentModel>? customerFiles,
-    List<AttachmentModel>? selectedFiles,
-  }) {
-    return CustomerFilesState(
-      status: status ?? this.status,
-      error: error,
-      customerFiles: customerFiles ?? this.customerFiles,
-      selectedFiles: selectedFiles ?? this.selectedFiles,
-    );
-  }
-}
diff --git a/lib/features/customers/ui/customer_detail_screen.dart b/lib/features/customers/ui/customer_detail_screen.dart
index b6e64da..30f90aa 100644
--- a/lib/features/customers/ui/customer_detail_screen.dart
+++ b/lib/features/customers/ui/customer_detail_screen.dart
@@ -6,8 +6,8 @@ import 'package:flux/core/theme/theme.dart';
 import 'package:flux/core/widgets/image_viewer_widget.dart';
 import 'package:flux/core/widgets/pdf_viewer_widget.dart';
 import 'package:flux/core/widgets/qr_upload_dialog.dart';
+import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
 import 'package:flux/features/attachments/models/attachment_model.dart';
-import 'package:flux/features/customers/blocs/customer_files_bloc.dart';
 import 'package:flux/features/customers/models/customer_model.dart';
 
 class CustomerDetailScreen extends StatefulWidget {
@@ -26,11 +26,13 @@ class _CustomerDetailScreenState extends State<CustomerDetailScreen> {
   }
 
   void _loadFiles() {
-    context.read<CustomerFilesBloc>().add(LoadCustomerFilesEvent());
+    context.read<AttachmentsBloc>().add(
+      LoadAttachmentsEvent(parentId: widget.customer.id),
+    );
   }
 
   Future<void> _pickAndUpload() async {
-    CustomerFilesBloc customerFilesBloc = context.read<CustomerFilesBloc>();
+    AttachmentsBloc attachmentsBloc = context.read<AttachmentsBloc>();
 
     // Chiamata statica pulita
     FilePickerResult? result = await FilePicker.pickFiles(
@@ -40,17 +42,13 @@ class _CustomerDetailScreenState extends State<CustomerDetailScreen> {
     );
 
     if (result != null) {
-      for (var pickedFile in result.files) {
-        try {
-          customerFilesBloc.add(
-            UploadCustomerFileEvent(pickedFile: pickedFile),
-          );
-        } catch (e) {
-          if (mounted) {
-            ScaffoldMessenger.of(context).showSnackBar(
-              SnackBar(content: Text("Errore upload ${pickedFile.name}: $e")),
-            );
-          }
+      try {
+        attachmentsBloc.add(UploadAttachmentsEvent(pickedFiles: result.files));
+      } catch (e) {
+        if (mounted) {
+          ScaffoldMessenger.of(
+            context,
+          ).showSnackBar(SnackBar(content: Text("$e")));
         }
       }
     }
@@ -143,7 +141,7 @@ class _CustomerDetailScreenState extends State<CustomerDetailScreen> {
   }
 
   Widget _buildDocumentSection() {
-    return BlocBuilder<CustomerFilesBloc, CustomerFilesState>(
+    return BlocBuilder<AttachmentsBloc, AttachmentsState>(
       builder: (context, state) {
         return Column(
           crossAxisAlignment: CrossAxisAlignment.start,
@@ -213,9 +211,9 @@ class _CustomerDetailScreenState extends State<CustomerDetailScreen> {
               ],
             ),
             const SizedBox(height: 20),
-            if (state.status == CustomerFilesStatus.loading)
+            if (state.status == AttachmentsStatus.loading)
               const Center(child: CircularProgressIndicator())
-            else if (state.customerFiles.isEmpty)
+            else if (state.allFiles.isEmpty)
               const Center(child: Text("Nessun documento presente"))
             else
               Expanded(
@@ -226,9 +224,9 @@ class _CustomerDetailScreenState extends State<CustomerDetailScreen> {
                     crossAxisSpacing: 16,
                     childAspectRatio: 1.2,
                   ),
-                  itemCount: state.customerFiles.length,
+                  itemCount: state.allFiles.length,
                   itemBuilder: (context, index) =>
-                      _FileCard(file: state.customerFiles[index], state: state),
+                      _FileCard(file: state.allFiles[index], state: state),
                 ),
               ),
           ],
@@ -268,14 +266,14 @@ class _CustomerDetailScreenState extends State<CustomerDetailScreen> {
 
 class _FileCard extends StatelessWidget {
   final AttachmentModel file;
-  final CustomerFilesState state;
+  final AttachmentsState state;
   const _FileCard({required this.file, required this.state});
 
   @override
   Widget build(BuildContext context) {
     return GestureDetector(
-      onTap: () => context.read<CustomerFilesBloc>().add(
-        ToggleCustomerFileSelectionEvent(file),
+      onTap: () => context.read<AttachmentsBloc>().add(
+        ToggleAttachmentSelectionEvent(file),
       ),
       onDoubleTap: () => _handleDoubleClickOnFile(context, file),
       child: Stack(
diff --git a/lib/features/home/latest_store_operations/ui/latest_store_operations_card.dart b/lib/features/home/latest_store_operations/ui/latest_store_operations_card.dart
index 1380b0a..2832680 100644
--- a/lib/features/home/latest_store_operations/ui/latest_store_operations_card.dart
+++ b/lib/features/home/latest_store_operations/ui/latest_store_operations_card.dart
@@ -47,30 +47,30 @@ class _LatestOperationsCardContent extends StatelessWidget {
         borderRadius: BorderRadius.circular(16),
         side: BorderSide(color: theme.dividerColor.withValues(alpha: 0.5)),
       ),
-      child: Padding(
-        padding: const EdgeInsets.all(16.0),
-        child: Column(
-          crossAxisAlignment: CrossAxisAlignment.start,
-          children: [
-            // --- HEADER DELLA CARD ---
-            Row(
-              children: [
-                Container(
-                  padding: const EdgeInsets.all(8),
-                  decoration: BoxDecoration(
-                    color: color.withValues(alpha: 0.1),
-                    borderRadius: BorderRadius.circular(8),
+      child: InkWell(
+        onTap: () => context.push('/operations'),
+        child: Padding(
+          padding: const EdgeInsets.all(16.0),
+          child: Column(
+            crossAxisAlignment: CrossAxisAlignment.start,
+            children: [
+              // --- HEADER DELLA CARD ---
+              Row(
+                children: [
+                  Container(
+                    padding: const EdgeInsets.all(8),
+                    decoration: BoxDecoration(
+                      color: color.withValues(alpha: 0.1),
+                      borderRadius: BorderRadius.circular(8),
+                    ),
+                    child: const Icon(
+                      Icons.design_services_outlined,
+                      color: color,
+                      size: 20,
+                    ),
                   ),
-                  child: const Icon(
-                    Icons.design_services_outlined,
-                    color: color,
-                    size: 20,
-                  ),
-                ),
-                const SizedBox(width: 12),
-                Expanded(
-                  child: TextButton(
-                    onPressed: () => context.push('/operations'),
+                  const SizedBox(width: 12),
+                  Expanded(
                     child: Text(
                       context.l10n.homeLatestOperations,
                       style: TextStyle(
@@ -82,106 +82,111 @@ class _LatestOperationsCardContent extends StatelessWidget {
                       overflow: TextOverflow.ellipsis,
                     ),
                   ),
-                ),
-              ],
-            ),
-            const SizedBox(height: 12),
+                ],
+              ),
+              const SizedBox(height: 12),
 
-            // --- CORPO DELLA CARD (LA LISTA REAL-TIME) ---
-            Expanded(
-              child:
-                  BlocBuilder<
-                    LatestStoreOperationsBloc,
-                    LatestStoreOperationsState
-                  >(
-                    builder: (context, state) {
-                      if (state.status == LatestStoreOperationsStatus.loading ||
-                          state.status == LatestStoreOperationsStatus.initial) {
-                        return const Center(child: CircularProgressIndicator());
-                      }
+              // --- CORPO DELLA CARD (LA LISTA REAL-TIME) ---
+              Expanded(
+                child:
+                    BlocBuilder<
+                      LatestStoreOperationsBloc,
+                      LatestStoreOperationsState
+                    >(
+                      builder: (context, state) {
+                        if (state.status ==
+                                LatestStoreOperationsStatus.loading ||
+                            state.status ==
+                                LatestStoreOperationsStatus.initial) {
+                          return const Center(
+                            child: CircularProgressIndicator(),
+                          );
+                        }
 
-                      if (state.status == LatestStoreOperationsStatus.failure) {
-                        return Center(
-                          child: Text(
-                            "Errore di caricamento",
-                            style: TextStyle(color: theme.colorScheme.error),
-                          ),
-                        );
-                      }
-
-                      if (state.operations.isEmpty) {
-                        return Center(
-                          child: Text(
-                            "Nessun servizio recente.",
-                            style: TextStyle(
-                              color: context.secondaryText,
-                              fontStyle: FontStyle.italic,
+                        if (state.status ==
+                            LatestStoreOperationsStatus.failure) {
+                          return Center(
+                            child: Text(
+                              "Errore di caricamento",
+                              style: TextStyle(color: theme.colorScheme.error),
                             ),
-                          ),
-                        );
-                      }
+                          );
+                        }
 
-                      return ListView.separated(
-                        itemCount: state.operations.length,
-                        separatorBuilder: (context, index) => Divider(
-                          height: 1,
-                          color: theme.dividerColor.withValues(alpha: 0.3),
-                        ),
-                        itemBuilder: (context, index) {
-                          final operation = state.operations[index];
-                          return InkWell(
-                            onTap: () => context.push(
-                              '/operation-form',
-                              extra: operation,
-                            ),
-                            child: Padding(
-                              padding: const EdgeInsets.symmetric(
-                                vertical: 8.0,
-                              ),
-                              child: Row(
-                                mainAxisAlignment:
-                                    MainAxisAlignment.spaceBetween,
-                                children: [
-                                  Expanded(
-                                    flex: 5,
-                                    child: Text(
-                                      operation.customerDisplayName ??
-                                          'Cliente sconosciuto',
-                                      style: TextStyle(
-                                        fontWeight: FontWeight.w700,
-                                        color: context.primaryText,
-                                      ),
-                                    ),
-                                  ),
-                                  Expanded(
-                                    flex: 5,
-                                    child: Text(
-                                      operation.reference,
-                                      style: TextStyle(
-                                        fontWeight: FontWeight.w600,
-                                        color: context.primaryText,
-                                      ),
-                                      maxLines: 1,
-                                      overflow: TextOverflow.ellipsis,
-                                    ),
-                                  ),
-                                  Text(
-                                    "${operation.createdAt?.day}/${operation.createdAt?.month}",
-                                    style: TextStyle(
-                                      color: context.secondaryText,
-                                      fontSize: 12,
-                                    ),
-                                  ),
-                                ],
+                        if (state.operations.isEmpty) {
+                          return Center(
+                            child: Text(
+                              "Nessun servizio recente.",
+                              style: TextStyle(
+                                color: context.secondaryText,
+                                fontStyle: FontStyle.italic,
                               ),
                             ),
                           );
-                        },
-                      );
-                    },
-                  ),
-            ),
-          ],
+                        }
+
+                        return ListView.separated(
+                          itemCount: state.operations.length,
+                          separatorBuilder: (context, index) => Divider(
+                            height: 1,
+                            color: theme.dividerColor.withValues(alpha: 0.3),
+                          ),
+                          itemBuilder: (context, index) {
+                            final operation = state.operations[index];
+                            return InkWell(
+                              onTap: () => context.push(
+                                '/operation-form',
+                                extra: operation,
+                              ),
+                              child: Padding(
+                                padding: const EdgeInsets.symmetric(
+                                  vertical: 8.0,
+                                ),
+                                child: Row(
+                                  mainAxisAlignment:
+                                      MainAxisAlignment.spaceBetween,
+                                  children: [
+                                    Expanded(
+                                      flex: 5,
+                                      child: Text(
+                                        operation.customerDisplayName ??
+                                            'Cliente sconosciuto',
+                                        style: TextStyle(
+                                          fontWeight: FontWeight.w700,
+                                          color: context.primaryText,
+                                        ),
+                                      ),
+                                    ),
+                                    Expanded(
+                                      flex: 5,
+                                      child: Text(
+                                        operation.reference,
+                                        style: TextStyle(
+                                          fontWeight: FontWeight.w600,
+                                          color: context.primaryText,
+                                        ),
+                                        maxLines: 1,
+                                        overflow: TextOverflow.ellipsis,
+                                      ),
+                                    ),
+                                    Text(
+                                      "${operation.createdAt?.day}/${operation.createdAt?.month}",
+                                      style: TextStyle(
+                                        color: context.secondaryText,
+                                        fontSize: 12,
+                                      ),
+                                    ),
+                                  ],
+                                ),
+                              ),
+                            );
+                          },
+                        );
+                      },
+                    ),
+              ),
+            ],
+          ),
         ),
       ),
     );
diff --git a/lib/features/home/ui/home_screen.dart b/lib/features/home/ui/home_screen.dart
index 40bef0a..98a4106 100644
--- a/lib/features/home/ui/home_screen.dart
+++ b/lib/features/home/ui/home_screen.dart
@@ -77,12 +77,13 @@ class HomeScreen extends StatelessWidget {
                           context: context,
                         ),
                         LatestStoreOperationsCard(),
-
                         _buildDashboardWidget(
                           title: context.l10n.homeLatestOperationTickets,
                           icon: Icons.support_agent_outlined,
                           color: Colors.purple,
                           context: context,
+                          onTap: () =>
+                              context.push('/tickets'), // <-- Aggiunto!
                         ),
                       ]),
                     ),
@@ -194,8 +195,8 @@ class HomeScreen extends StatelessWidget {
             label: context.l10n.homeNewOperationTicket,
             color: Colors.redAccent,
             onTap: () {
-              // TODO: Quando avrai la rotta per la nuova assistenza
-              // context.push('/assistance-form');
+              // Andiamo alla lista! (Da lì poi aggiungeremo il tasto "+" per il form)
+              context.push('/tickets/form/new');
             },
           ),
           const SizedBox(width: 12),
@@ -226,68 +227,73 @@ class HomeScreen extends StatelessWidget {
     required String title,
     required IconData icon,
     required Color color,
+    VoidCallback? onTap,
   }) {
     final theme = Theme.of(context);
 
     return Card(
       elevation: 0,
+      clipBehavior: Clip.antiAlias,
       shape: RoundedRectangleBorder(
         borderRadius: BorderRadius.circular(16),
         side: BorderSide(color: theme.dividerColor.withValues(alpha: 0.5)),
       ),
-      child: Padding(
-        padding: const EdgeInsets.all(16.0),
-        child: Column(
-          crossAxisAlignment: CrossAxisAlignment.start,
-          children: [
-            Row(
-              children: [
-                Container(
-                  padding: const EdgeInsets.all(8),
-                  decoration: BoxDecoration(
-                    color: color.withValues(alpha: 0.1),
-                    borderRadius: BorderRadius.circular(8),
-                  ),
-                  child: Icon(icon, color: color, size: 20),
-                ),
-                const SizedBox(width: 12),
-                Expanded(
-                  child: Text(
-                    title,
-                    style: TextStyle(
-                      fontWeight: FontWeight.bold,
-                      fontSize: 16,
-                      color: context.primaryText,
+      child: InkWell(
+        onTap: onTap,
+        child: Padding(
+          padding: const EdgeInsets.all(16.0),
+          child: Column(
+            crossAxisAlignment: CrossAxisAlignment.start,
+            children: [
+              Row(
+                children: [
+                  Container(
+                    padding: const EdgeInsets.all(8),
+                    decoration: BoxDecoration(
+                      color: color.withValues(alpha: 0.1),
+                      borderRadius: BorderRadius.circular(8),
                     ),
-                    maxLines: 1,
-                    overflow: TextOverflow.ellipsis,
+                    child: Icon(icon, color: color, size: 20),
                   ),
-                ),
-                IconButton(
-                  icon: Icon(
-                    Icons.more_vert,
-                    size: 20,
-                    color: context.secondaryText,
+                  const SizedBox(width: 12),
+                  Expanded(
+                    child: Text(
+                      title,
+                      style: TextStyle(
+                        fontWeight: FontWeight.bold,
+                        fontSize: 16,
+                        color: context.primaryText,
+                      ),
+                      maxLines: 1,
+                      overflow: TextOverflow.ellipsis,
+                    ),
+                  ),
+                  IconButton(
+                    icon: Icon(
+                      Icons.more_vert,
+                      size: 20,
+                      color: context.secondaryText,
+                    ),
+                    onPressed: () {},
+                    padding: EdgeInsets.zero,
+                    constraints: const BoxConstraints(),
+                  ),
+                ],
+              ),
+              const Spacer(),
+              Center(
+                child: Text(
+                  context.l10n.commonComingSoon,
+                  style: TextStyle(
+                    color: context.secondaryText.withValues(alpha: 0.7),
+                    fontStyle: FontStyle.italic,
+                    fontSize: 13,
                   ),
-                  onPressed: () {},
-                  padding: EdgeInsets.zero,
-                  constraints: const BoxConstraints(),
-                ),
-              ],
-            ),
-            const Spacer(),
-            Center(
-              child: Text(
-                context.l10n.commonComingSoon,
-                style: TextStyle(
-                  color: context.secondaryText.withValues(alpha: 0.7),
-                  fontStyle: FontStyle.italic,
-                  fontSize: 13,
                 ),
               ),
-            ),
-            const Spacer(),
-          ],
+              const Spacer(),
+            ],
+          ),
         ),
       ),
     );
diff --git a/lib/features/operations/blocs/operation_files_bloc.dart b/lib/features/operations/blocs/operation_files_bloc.dart
deleted file mode 100644
index 7a48387..0000000
--- a/lib/features/operations/blocs/operation_files_bloc.dart
+++ /dev/null
@@ -1,389 +0,0 @@
-import 'dart:async';
-import 'package:file_picker/file_picker.dart';
-import 'package:flutter_bloc/flutter_bloc.dart';
-import 'package:equatable/equatable.dart';
-import 'package:flux/core/blocs/session/session_cubit.dart';
-import 'package:flux/core/utils/extensions.dart';
-import 'package:flux/features/attachments/models/attachment_model.dart';
-import 'package:flux/features/operations/data/operations_repository.dart';
-import 'package:get_it/get_it.dart';
-import 'package:image_picker/image_picker.dart';
-
-part 'operation_files_events.dart';
-part 'operation_files_state.dart';
-
-class OperationFilesBloc
-    extends Bloc<OperationFilesEvent, OperationFilesState> {
-  final _repository = GetIt.I.get<OperationsRepository>();
-  final String? operationId;
-
-  OperationFilesBloc({this.operationId})
-    : super(
-        OperationFilesState(
-          status: OperationFilesStatus.initial,
-          operationId: operationId,
-        ),
-      ) {
-    on<OperationsavedEvent>(_onOperationsaved);
-    on<LoadOperationFilesEvent>(_onLoadOperationFiles);
-    on<AddOperationFilesEvent>(_onAddOperationFiles);
-    on<UploadOperationFilesEvent>(_onUploadOperationFiles);
-    on<DeleteOperationFilesEvent>(_onDeleteOperationFiles);
-    on<ToggleOperationFileSelectionEvent>(_onToggleOperationFileSelection);
-    on<LinkFilesToCustomerEvent>(_onLinkFilesToCustomer);
-    on<RenameOperationFileEvent>(_onRenameOperationFile);
-    on<DeleteSpecificOperationFileEvent>(_onDeleteSpecificOperationFiles);
-    on<SelectAllOperationFilesEvent>(_onSelectAllOperationFiles);
-    on<ClearOperationFileSelectionEvent>(_onClearOperationFileSelection);
-
-    // Se il BLoC nasce con un ID, accendiamo subito lo stream!
-    if (operationId != null) {
-      add(LoadOperationFilesEvent(operationId: operationId));
-    }
-  }
-
-  FutureOr<void> _onOperationsaved(
-    OperationsavedEvent event,
-    Emitter<OperationFilesState> emit,
-  ) async {
-    // 1. Aggiorniamo l'ID e mettiamo in loading
-    emit(
-      state.copyWith(
-        operationId: event.operationId,
-        status: OperationFilesStatus.uploading,
-      ),
-    );
-
-    // 2. RECUPERO E UPLOAD DEI FILE "PARCHEGGIATI" (Pratica Nuova)
-    if (state.localFiles.isNotEmpty) {
-      try {
-        final List<Future<void>> uploadTasks = [];
-
-        for (var file in state.localFiles) {
-          // Ricreiamo il PlatformFile dal nostro AttachmentModel
-          // così il repository lo accetta senza fare storie!
-          final fakePlatformFile = PlatformFile(
-            name: '${file.name}.${file.extension}',
-            size: file.fileSize,
-            bytes: file.localBytes,
-          );
-
-          uploadTasks.add(
-            _repository.uploadAndRegisterOperationFile(
-              operationId: event.operationId, // L'ID APPENA NATO!
-              pickedFile: fakePlatformFile,
-            ),
-          );
-        }
-
-        // Lanciamo tutti gli upload in parallelo
-        await Future.wait(uploadTasks);
-      } catch (e) {
-        emit(
-          state.copyWith(
-            status: OperationFilesStatus.failure,
-            error: "Errore upload post-salvataggio: $e",
-          ),
-        );
-        return; // Ci fermiamo qui se esplode qualcosa
-      }
-    }
-
-    // 3. FINE DEI GIOCHI! Svuotiamo i locali, passiamo a success e accendiamo lo Stream
-    emit(state.copyWith(localFiles: [], status: OperationFilesStatus.success));
-
-    add(LoadOperationFilesEvent(operationId: event.operationId));
-  }
-
-  FutureOr<void> _onLoadOperationFiles(
-    LoadOperationFilesEvent event,
-    Emitter<OperationFilesState> emit,
-  ) async {
-    final currentId = event.operationId ?? state.operationId;
-
-    if (currentId != null) {
-      emit(state.copyWith(status: OperationFilesStatus.loading));
-
-      await emit.forEach(
-        _repository.getOperationFilesStream(currentId),
-        onData: (List<AttachmentModel> data) => state.copyWith(
-          status: OperationFilesStatus.success,
-          remoteFiles: data,
-        ),
-        onError: (error, stackTrace) => state.copyWith(
-          status: OperationFilesStatus.failure,
-          error: error.toString(),
-        ),
-      );
-    }
-  }
-
-  void _onAddOperationFiles(
-    AddOperationFilesEvent event,
-    Emitter<OperationFilesState> emit,
-  ) async {
-    final currentId = state.operationId;
-
-    // BIVIO 1: PRATICA NUOVA (Nessun ID - salvataggio locale)
-    if (currentId == null) {
-      final companyId = GetIt.I.get<SessionCubit>().state.company!.id!;
-      final newLocalFiles = event.files.map((file) {
-        return AttachmentModel(
-          id: null,
-          companyId: companyId,
-          operationId: '', // Sarà riempito al salvataggio
-          name: file.name.fileNameWithoutExtension(),
-          extension: file.name.fileExtension(),
-          storagePath: '',
-          fileSize: file.size,
-          localBytes: file.bytes,
-        );
-      }).toList();
-
-      emit(
-        state.copyWith(
-          localFiles: [...state.localFiles, ...newLocalFiles],
-          status: OperationFilesStatus.success,
-        ),
-      );
-      return;
-    }
-
-    // BIVIO 2: PRATICA ESISTENTE (Abbiamo l'ID - Upload immediato)
-    emit(state.copyWith(status: OperationFilesStatus.uploading));
-    try {
-      final List<Future<void>> uploadTasks = [];
-      for (var file in event.files) {
-        uploadTasks.add(
-          _repository.uploadAndRegisterOperationFile(
-            operationId: currentId,
-            pickedFile: file,
-          ),
-        );
-      }
-      await Future.wait(uploadTasks);
-      emit(state.copyWith(status: OperationFilesStatus.success));
-    } catch (e) {
-      emit(
-        state.copyWith(
-          status: OperationFilesStatus.failure,
-          error: e.toString(),
-        ),
-      );
-    }
-  }
-
-  FutureOr<void> _onUploadOperationFiles(
-    UploadOperationFilesEvent event,
-    Emitter<OperationFilesState> emit,
-  ) async {
-    if ((event.pickedFiles == null || event.pickedFiles!.isEmpty) &&
-        (event.photos == null || event.photos!.isEmpty)) {
-      return;
-    }
-
-    if (state.operationId == null) return;
-
-    emit(state.copyWith(status: OperationFilesStatus.uploading));
-    try {
-      final List<Future<void>> uploadTasks = [];
-
-      // 1. Gestione Documenti normali (PlatformFile)
-      if (event.pickedFiles != null) {
-        for (var file in event.pickedFiles!) {
-          uploadTasks.add(
-            _repository.uploadAndRegisterOperationFile(
-              operationId: state.operationId!,
-              pickedFile: file,
-            ),
-          );
-        }
-      }
-
-      // 2. Gestione Foto Fotocamera (XFile)
-      if (event.photos != null) {
-        for (var photo in event.photos!) {
-          // Leggiamo i byte asincronamente
-          final bytes = await photo.readAsBytes();
-          final fileSize = await photo.length();
-
-          // Lo travestiamo da PlatformFile per passarlo al Repository!
-          final fakePlatformFile = PlatformFile(
-            name: photo.name,
-            size: fileSize,
-            bytes: bytes,
-            path: photo.path,
-          );
-
-          uploadTasks.add(
-            _repository.uploadAndRegisterOperationFile(
-              operationId: state.operationId!,
-              pickedFile: fakePlatformFile,
-            ),
-          );
-        }
-      }
-
-      // Esecuzione parallela di tutti i documenti e foto
-      await Future.wait(uploadTasks);
-      emit(state.copyWith(status: OperationFilesStatus.success));
-    } catch (e) {
-      emit(
-        state.copyWith(
-          status: OperationFilesStatus.failure,
-          error: e.toString(),
-        ),
-      );
-    }
-  }
-
-  FutureOr<void> _onDeleteOperationFiles(
-    DeleteOperationFilesEvent event,
-    Emitter<OperationFilesState> emit,
-  ) async {
-    emit(state.copyWith(status: OperationFilesStatus.loading));
-    try {
-      await _repository.deleteOperationFiles(state.selectedFiles);
-      emit(
-        state.copyWith(status: OperationFilesStatus.success, selectedFiles: []),
-      );
-    } catch (e) {
-      emit(
-        state.copyWith(
-          status: OperationFilesStatus.failure,
-          error: e.toString(),
-        ),
-      );
-    }
-  }
-
-  FutureOr<void> _onToggleOperationFileSelection(
-    ToggleOperationFileSelectionEvent event,
-    Emitter<OperationFilesState> emit,
-  ) {
-    final selectedFiles = List<AttachmentModel>.from(state.selectedFiles);
-    if (selectedFiles.contains(event.file)) {
-      selectedFiles.remove(event.file);
-    } else {
-      selectedFiles.add(event.file);
-    }
-    emit(state.copyWith(selectedFiles: selectedFiles));
-  }
-
-  void _onSelectAllOperationFiles(
-    SelectAllOperationFilesEvent event,
-    Emitter<OperationFilesState> emit,
-  ) {
-    // Prendiamo TUTTI i file (locali e remoti) e li buttiamo nei selezionati
-    emit(state.copyWith(selectedFiles: state.allFiles));
-  }
-
-  void _onClearOperationFileSelection(
-    ClearOperationFileSelectionEvent event,
-    Emitter<OperationFilesState> emit,
-  ) {
-    // Svuotiamo brutalmente la lista
-    emit(state.copyWith(selectedFiles: []));
-  }
-
-  FutureOr<void> _onLinkFilesToCustomer(
-    LinkFilesToCustomerEvent event,
-    Emitter<OperationFilesState> emit,
-  ) async {
-    if (state.selectedFiles.isEmpty) return;
-
-    // BIVIO 1: PRATICA NUOVA (Modalità Locale)
-    if (state.operationId == null) {
-      // Mappiamo i file locali: se sono tra quelli selezionati, iniettiamo il customerId
-      final updatedLocalFiles = state.localFiles.map((file) {
-        if (state.selectedFiles.contains(file)) {
-          return file.copyWith(customerId: event.customerId);
-        }
-        return file;
-      }).toList();
-
-      emit(
-        state.copyWith(
-          localFiles: updatedLocalFiles,
-          selectedFiles: [], // Svuotiamo la selezione dopo averli associati
-          status: OperationFilesStatus.success, // o un toast di feedback
-        ),
-      );
-      return;
-    }
-
-    // BIVIO 2: PRATICA ESISTENTE (Modalità Remota su DB)
-    emit(state.copyWith(status: OperationFilesStatus.loading));
-    try {
-      final List<Future<void>> linkTasks = [];
-
-      for (var file in state.selectedFiles) {
-        linkTasks.add(
-          _repository.copyFileToCustomer(
-            file: file,
-            customerId: event.customerId,
-          ),
-        );
-      }
-
-      await Future.wait(linkTasks);
-
-      // Svuotiamo la selezione.
-      // NON serve aggiornare la lista a mano, perché il DB si aggiorna
-      // e lo Stream di Supabase spingerà automaticamente in UI i file aggiornati!
-      emit(
-        state.copyWith(status: OperationFilesStatus.success, selectedFiles: []),
-      );
-    } catch (e) {
-      emit(
-        state.copyWith(
-          status: OperationFilesStatus.failure,
-          error: "Errore associazione: $e",
-        ),
-      );
-    }
-  }
-
-  FutureOr<void> _onRenameOperationFile(
-    RenameOperationFileEvent event,
-    Emitter<OperationFilesState> emit,
-  ) async {
-    // BIVIO 1: File Locale (Bozza)
-    if (event.file.localBytes != null) {
-      final updatedLocalFiles = state.localFiles.map((f) {
-        if (f == event.file) {
-          return f.copyWith(name: event.newName);
-        }
-        return f;
-      }).toList();
-      emit(state.copyWith(localFiles: updatedLocalFiles));
-      return;
-    }
-
-    // BIVIO 2: File Remoto (Salvato su DB)
-    emit(state.copyWith(status: OperationFilesStatus.loading));
-    try {
-      await _repository.renameAttachment(event.file.id!, event.newName);
-      emit(state.copyWith(status: OperationFilesStatus.success));
-    } catch (e) {
-      emit(
-        state.copyWith(
-          status: OperationFilesStatus.failure,
-          error: "Errore rinomina: $e",
-        ),
-      );
-    }
-  }
-
-  FutureOr<void> _onDeleteSpecificOperationFiles(
-    DeleteSpecificOperationFileEvent event,
-    Emitter<OperationFilesState> emit,
-  ) {
-    if (event.file.localBytes != null) {
-      final updatedLocalFiles = state.localFiles
-          .where((f) => f != event.file)
-          .toList();
-      emit(state.copyWith(localFiles: updatedLocalFiles));
-    }
-  }
-}
diff --git a/lib/features/operations/blocs/operation_files_events.dart b/lib/features/operations/blocs/operation_files_events.dart
deleted file mode 100644
index f80dfce..0000000
--- a/lib/features/operations/blocs/operation_files_events.dart
+++ /dev/null
@@ -1,81 +0,0 @@
-part of 'operation_files_bloc.dart';
-
-abstract class OperationFilesEvent extends Equatable {
-  const OperationFilesEvent();
-
-  @override
-  List<Object?> get props => [];
-}
-
-class OperationsavedEvent extends OperationFilesEvent {
-  final String operationId;
-  const OperationsavedEvent(this.operationId);
-
-  @override
-  List<Object?> get props => [operationId];
-}
-
-class LoadOperationFilesEvent extends OperationFilesEvent {
-  final String? operationId;
-  final AttachmentModel? operation;
-  const LoadOperationFilesEvent({this.operationId, this.operation});
-
-  @override
-  List<Object?> get props => [operationId, operation];
-}
-
-class AddOperationFilesEvent extends OperationFilesEvent {
-  final List<PlatformFile> files;
-  const AddOperationFilesEvent(this.files);
-
-  @override
-  List<Object?> get props => [files];
-}
-
-class UploadOperationFilesEvent extends OperationFilesEvent {
-  final List<PlatformFile>? pickedFiles;
-  final List<XFile>? photos;
-  const UploadOperationFilesEvent({this.pickedFiles, this.photos});
-
-  @override
-  List<Object?> get props => [pickedFiles, photos];
-}
-
-class LinkFilesToCustomerEvent extends OperationFilesEvent {
-  final String customerId;
-
-  const LinkFilesToCustomerEvent({required this.customerId});
-
-  @override
-  List<Object?> get props => [customerId];
-}
-
-class DeleteOperationFilesEvent extends OperationFilesEvent {}
-
-class ToggleOperationFileSelectionEvent extends OperationFilesEvent {
-  final AttachmentModel file;
-  const ToggleOperationFileSelectionEvent(this.file);
-}
-
-class RenameOperationFileEvent extends OperationFilesEvent {
-  final AttachmentModel file;
-  final String newName;
-
-  const RenameOperationFileEvent(this.file, this.newName);
-
-  @override
-  List<Object?> get props => [file, newName];
-}
-
-class DeleteSpecificOperationFileEvent extends OperationFilesEvent {
-  final AttachmentModel file;
-
-  const DeleteSpecificOperationFileEvent(this.file);
-
-  @override
-  List<Object?> get props => [file];
-}
-
-class SelectAllOperationFilesEvent extends OperationFilesEvent {}
-
-class ClearOperationFileSelectionEvent extends OperationFilesEvent {}
diff --git a/lib/features/operations/ui/operation_form_screen.dart b/lib/features/operations/ui/operation_form_screen.dart
index 40f7193..a92a719 100644
--- a/lib/features/operations/ui/operation_form_screen.dart
+++ b/lib/features/operations/ui/operation_form_screen.dart
@@ -1,14 +1,14 @@
 import 'package:flutter/material.dart';
 import 'package:flutter_bloc/flutter_bloc.dart';
 import 'package:flux/core/blocs/session/session_cubit.dart';
+import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
 import 'package:flux/features/operations/blocs/operations_cubit.dart';
 import 'package:flux/features/operations/models/operation_model.dart';
-import 'package:flux/features/operations/ui/widgets/customer_section.dart';
+import 'package:flux/core/widgets/shared_forms/customer_section.dart';
 import 'package:flux/features/operations/ui/widgets/details_section.dart';
-import 'package:flux/features/operations/ui/widgets/operation_files_section.dart';
-import 'package:flux/features/operations/ui/widgets/staff_section.dart';
-import 'package:get_it/get_it.dart'; // ASSICURATI DEL PATH
-// import 'package:flux/features/attachments/ui/operation_files_section.dart';
+import 'package:flux/core/widgets/shared_forms/attachments_section.dart';
+import 'package:flux/core/widgets/shared_forms/staff_section.dart';
+import 'package:get_it/get_it.dart';
 
 class OperationFormScreen extends StatefulWidget {
   final String? operationId;
@@ -216,8 +216,9 @@ class _OperationFormScreenState extends State<OperationFormScreen> {
                         flex: 3,
                         child: SingleChildScrollView(
                           padding: const EdgeInsets.all(16.0),
-                          child: OperationFilesSection(
-                            currentOp: state.currentOperation!,
+                          child: SharedAttachmentsSection(
+                            parentType: AttachmentParentType.operation,
+                            parentId: state.currentOperation?.id,
                           ),
                         ),
                       ),
@@ -317,10 +318,28 @@ class _OperationFormScreenState extends State<OperationFormScreen> {
     return Column(
       crossAxisAlignment: CrossAxisAlignment.start,
       children: [
-        StaffSection(currentOp: currentOp),
+        StaffSection(
+          staffId: currentOp?.staffId,
+          staffName: currentOp?.staffDisplayName,
+          onStaffSelected: (staff) => {
+            context.read<OperationsCubit>().updateOperationFields(
+              staffId: staff.id,
+              staffDisplayName: staff.name,
+            ),
+          },
+        ),
         const Divider(height: 50),
         _buildSectionTitle('Cliente & Riferimento'),
-        CustomerSection(currentOp: currentOp),
+        SharedCustomerSection(
+          customerId: currentOp?.customerId,
+          customerName: currentOp?.customerDisplayName,
+          onCustomerSelected: (customer) {
+            context.read<OperationsCubit>().updateOperationFields(
+              customerId: customer.id,
+              customerDisplayName: customer.name,
+            );
+          },
+        ),
         const SizedBox(height: 16),
         TextFormField(
           controller: _referenceController,
@@ -390,7 +409,12 @@ class _OperationFormScreenState extends State<OperationFormScreen> {
         ),
         const Divider(height: 32),
 
-        if (showFiles) ...[OperationFilesSection(currentOp: currentOp!)],
+        if (showFiles) ...[
+          SharedAttachmentsSection(
+            parentType: AttachmentParentType.operation,
+            parentId: currentOp?.id,
+          ),
+        ],
       ],
     );
   }
diff --git a/lib/features/operations/ui/operation_mobile_upload_screen.dart b/lib/features/operations/ui/operation_mobile_upload_screen.dart
deleted file mode 100644
index 730efd0..0000000
--- a/lib/features/operations/ui/operation_mobile_upload_screen.dart
+++ /dev/null
@@ -1,303 +0,0 @@
-import 'dart:io';
-import 'package:flutter/material.dart';
-import 'package:flutter_bloc/flutter_bloc.dart';
-import 'package:flux/features/operations/blocs/operation_files_bloc.dart';
-import 'package:image_picker/image_picker.dart';
-import 'package:file_picker/file_picker.dart';
-
-class OperationMobileUploadScreen extends StatefulWidget {
-  final String operationId;
-  final String operationName;
-
-  const OperationMobileUploadScreen({
-    super.key,
-    required this.operationId,
-    required this.operationName,
-  });
-
-  @override
-  State<OperationMobileUploadScreen> createState() =>
-      _OperationMobileUploadScreenState();
-}
-
-class _OperationMobileUploadScreenState
-    extends State<OperationMobileUploadScreen> {
-  // 1. LA NOSTRA STAGING AREA (Il "Carrello")
-  final List<PlatformFile> _stagedFiles = [];
-
-  // 2. STATO DI CARICAMENTO GLOBALE
-  bool _isUploading = false;
-
-  // Funzione magica per capire se è un'immagine o un PDF dall'estensione
-  bool _isImage(String path) {
-    final ext = path.split('.').last.toLowerCase();
-    return ['jpg', 'jpeg', 'png', 'webp'].contains(ext);
-  }
-
-  @override
-  Widget build(BuildContext context) {
-    return BlocListener<OperationFilesBloc, OperationFilesState>(
-      listener: (context, state) {
-        // Quando il BLoC ci dice che ha finito l'upload (Success), chiudiamo la pagina!
-        if (state.status == OperationFilesStatus.success && _isUploading) {
-          ScaffoldMessenger.of(context).showSnackBar(
-            const SnackBar(
-              content: Text("Tutti i file caricati con successo! ✅"),
-            ),
-          );
-          Navigator.of(context).pop();
-        }
-        if (state.status == OperationFilesStatus.failure) {
-          setState(() => _isUploading = false);
-          ScaffoldMessenger.of(
-            context,
-          ).showSnackBar(SnackBar(content: Text("Errore: ${state.error}")));
-        }
-      },
-      child: Scaffold(
-        appBar: AppBar(
-          title: Text("Upload Pratica:\n${widget.operationName}"),
-          automaticallyImplyLeading: !_isUploading,
-        ),
-        body: Stack(
-          children: [
-            Column(
-              children: [
-                // --- SEZIONE PULSANTI (Fotocamera / Galleria) ---
-                Padding(
-                  padding: const EdgeInsets.all(16.0),
-                  child: Row(
-                    children: [
-                      Expanded(
-                        child: ElevatedButton.icon(
-                          onPressed: _isUploading ? null : _handleCamera,
-                          icon: const Icon(Icons.camera_alt),
-                          label: const Text("SCATTA"),
-                          style: ElevatedButton.styleFrom(
-                            padding: const EdgeInsets.symmetric(vertical: 16),
-                          ),
-                        ),
-                      ),
-                      const SizedBox(width: 12),
-                      Expanded(
-                        child: OutlinedButton.icon(
-                          onPressed: _isUploading ? null : _handleFilePicker,
-                          icon: const Icon(Icons.folder),
-                          label: const Text("GALLERIA"),
-                          style: OutlinedButton.styleFrom(
-                            padding: const EdgeInsets.symmetric(vertical: 16),
-                          ),
-                        ),
-                      ),
-                    ],
-                  ),
-                ),
-
-                const Divider(),
-
-                // --- SEZIONE ANTEPRIME (La GridView Magica) ---
-                Expanded(
-                  child: _stagedFiles.isEmpty
-                      ? const Center(
-                          child: Text(
-                            "Nessun file selezionato.\nScatta una foto o scegli dalla galleria.",
-                            textAlign: TextAlign.center,
-                            style: TextStyle(color: Colors.grey),
-                          ),
-                        )
-                      : GridView.builder(
-                          padding: const EdgeInsets.all(16),
-                          gridDelegate:
-                              const SliverGridDelegateWithFixedCrossAxisCount(
-                                crossAxisCount:
-                                    3, // 3 colonne come la galleria dell'iPhone
-                                crossAxisSpacing: 12,
-                                mainAxisSpacing: 12,
-                              ),
-                          itemCount: _stagedFiles.length,
-                          itemBuilder: (context, index) {
-                            final file = _stagedFiles[index];
-                            final isImg = _isImage(file.name);
-
-                            return Stack(
-                              clipBehavior: Clip.none,
-                              children: [
-                                // L'ANTEPRIMA
-                                Container(
-                                  width: double.infinity,
-                                  height: double.infinity,
-                                  decoration: BoxDecoration(
-                                    color: Colors.grey.shade200,
-                                    borderRadius: BorderRadius.circular(12),
-                                    border: Border.all(
-                                      color: Colors.grey.shade300,
-                                    ),
-                                  ),
-                                  child: ClipRRect(
-                                    borderRadius: BorderRadius.circular(12),
-                                    child: isImg
-                                        ? Image.file(
-                                            File(file.path!),
-                                            fit: BoxFit.cover,
-                                          )
-                                        : const Column(
-                                            mainAxisAlignment:
-                                                MainAxisAlignment.center,
-                                            children: [
-                                              Icon(
-                                                Icons.picture_as_pdf,
-                                                color: Colors.red,
-                                                size: 36,
-                                              ),
-                                              SizedBox(height: 4),
-                                              Text(
-                                                "PDF",
-                                                style: TextStyle(
-                                                  fontSize: 10,
-                                                  fontWeight: FontWeight.bold,
-                                                ),
-                                              ),
-                                            ],
-                                          ),
-                                  ),
-                                ),
-
-                                // IL PULSANTE CESTINO (In alto a destra)
-                                Positioned(
-                                  top: -8,
-                                  right: -8,
-                                  child: GestureDetector(
-                                    onTap: () {
-                                      setState(() {
-                                        _stagedFiles.removeAt(index);
-                                      });
-                                    },
-                                    child: Container(
-                                      padding: const EdgeInsets.all(4),
-                                      decoration: const BoxDecoration(
-                                        color: Colors.red,
-                                        shape: BoxShape.circle,
-                                      ),
-                                      child: const Icon(
-                                        Icons.close,
-                                        color: Colors.white,
-                                        size: 16,
-                                      ),
-                                    ),
-                                  ),
-                                ),
-                              ],
-                            );
-                          },
-                        ),
-                ),
-
-                // --- SEZIONE INVIA E CHIUDI ---
-                SafeArea(
-                  child: Padding(
-                    padding: const EdgeInsets.all(16.0),
-                    child: SizedBox(
-                      width: double.infinity,
-                      height: 56,
-                      child: ElevatedButton.icon(
-                        // Il pulsante si accende SOLO se ci sono file nel carrello
-                        onPressed: _stagedFiles.isEmpty || _isUploading
-                            ? null
-                            : _submitAllFiles,
-                        icon: const Icon(Icons.cloud_upload),
-                        label: Text(
-                          "INVIA ${_stagedFiles.length} FILE E CHIUDI",
-                          style: const TextStyle(
-                            fontSize: 16,
-                            fontWeight: FontWeight.bold,
-                          ),
-                        ),
-                        style: ElevatedButton.styleFrom(
-                          backgroundColor: Theme.of(
-                            context,
-                          ).colorScheme.primary,
-                          foregroundColor: Theme.of(
-                            context,
-                          ).colorScheme.onPrimary,
-                        ),
-                      ),
-                    ),
-                  ),
-                ),
-              ],
-            ),
-
-            // --- OVERLAY DI CARICAMENTO (Impedisce tap multipli) ---
-            if (_isUploading)
-              Container(
-                color: Colors.black.withValues(alpha: 0.5),
-                child: const Center(
-                  child: Card(
-                    child: Padding(
-                      padding: EdgeInsets.all(24.0),
-                      child: Column(
-                        mainAxisSize: MainAxisSize.min,
-                        children: [
-                          CircularProgressIndicator(),
-                          SizedBox(height: 16),
-                          Text(
-                            "Caricamento in corso...",
-                            style: TextStyle(fontWeight: FontWeight.bold),
-                          ),
-                        ],
-                      ),
-                    ),
-                  ),
-                ),
-              ),
-          ],
-        ),
-      ),
-    );
-  }
-
-  // --- LOGICA FOTOCAMERA E LIBRERIA ---
-  Future<void> _handleCamera() async {
-    final picker = ImagePicker();
-    final photo = await picker.pickImage(
-      source: ImageSource.camera,
-      imageQuality: 80,
-    );
-    if (photo != null) {
-      final photoBytes = await photo.readAsBytes(); // Sicuro anche per Web!
-      final photoSize = await photo.length();
-
-      final platformFile = PlatformFile(
-        name: photo.name,
-        size: photoSize,
-        path: photo.path,
-        bytes: photoBytes, // I bytes ci salvano la vita su Supabase!
-      );
-      setState(() {
-        _stagedFiles.add(platformFile); // Unifichiamo tutto in un dart:io File
-      });
-    }
-  }
-
-  Future<void> _handleFilePicker() async {
-    // allowMultiple: true permette di pescare 5 foto dalla galleria in un colpo solo!
-    final result = await FilePicker.pickFiles(allowMultiple: true);
-    if (result != null) {
-      setState(() {
-        _stagedFiles.addAll(result.files);
-      });
-    }
-  }
-
-  // --- LOGICA DI INVIO AL BLoC ---
-  void _submitAllFiles() {
-    setState(() => _isUploading = true);
-
-    // Diciamo al BLoC di caricare tutti i file.
-    // Usiamo il tuo evento esistente per ogni file (il BLoC li metterà in coda)
-    final bloc = context.read<OperationFilesBloc>();
-    bloc.add(UploadOperationFilesEvent(pickedFiles: _stagedFiles));
-
-    // N.B: Il Navigator.pop() viene chiamato dal BlocListener in alto quando lo stato diventa "success"!
-  }
-}
diff --git a/lib/features/operations/ui/widgets/details_section.dart b/lib/features/operations/ui/widgets/details_section.dart
index 9361d37..73deeff 100644
--- a/lib/features/operations/ui/widgets/details_section.dart
+++ b/lib/features/operations/ui/widgets/details_section.dart
@@ -1,7 +1,6 @@
 import 'package:flutter/material.dart';
 import 'package:flutter_bloc/flutter_bloc.dart';
-import 'package:flux/features/master_data/products/blocs/product_cubit.dart';
-import 'package:flux/features/master_data/products/ui/quick_product_dialog.dart';
+import 'package:flux/core/widgets/shared_forms/model_section.dart';
 import 'package:flux/features/master_data/providers/blocs/provider_cubit.dart';
 import 'package:flux/features/operations/blocs/operations_cubit.dart';
 import 'package:flux/features/operations/models/operation_model.dart';
@@ -140,129 +139,6 @@ class DetailsSection extends StatelessWidget {
     );
   }
 
-  void _showModelModal(BuildContext context) {
-    showModalBottomSheet(
-      context: context,
-      isScrollControlled: true,
-      shape: const RoundedRectangleBorder(
-        borderRadius: BorderRadius.vertical(top: Radius.circular(16)),
-      ),
-      builder: (modalContext) {
-        return DraggableScrollableSheet(
-          initialChildSize: 0.6,
-          minChildSize: 0.4,
-          maxChildSize: 0.9,
-          expand: false,
-          builder: (_, scrollController) {
-            return Column(
-              children: [
-                Padding(
-                  padding: const EdgeInsets.all(16.0),
-                  child: Row(
-                    mainAxisAlignment: MainAxisAlignment.spaceBetween,
-                    children: [
-                      Text(
-                        'Seleziona Modello',
-                        style: Theme.of(context).textTheme.titleLarge,
-                      ),
-                      IconButton(
-                        icon: const Icon(Icons.close),
-                        onPressed: () => Navigator.pop(modalContext),
-                      ),
-                    ],
-                  ),
-                ),
-                Padding(
-                  padding: const EdgeInsets.symmetric(horizontal: 16.0),
-                  child: TextField(
-                    decoration: InputDecoration(
-                      hintText: 'Cerca modello (es. iPhone 15...)',
-                      prefixIcon: const Icon(Icons.search),
-                      border: OutlineInputBorder(
-                        borderRadius: BorderRadius.circular(8),
-                      ),
-                    ),
-                    onChanged: (query) =>
-                        context.read<ProductsCubit>().searchModels(query),
-                  ),
-                ),
-                Padding(
-                  padding: const EdgeInsets.all(16.0),
-                  child: ElevatedButton.icon(
-                    style: ElevatedButton.styleFrom(
-                      minimumSize: const Size.fromHeight(48),
-                    ),
-                    icon: const Icon(Icons.add),
-                    label: const Text('Aggiungi Modello al Volo'),
-                    onPressed: () async {
-                      final operationsCubit = context.read<OperationsCubit>();
-                      final existingBrands = context
-                          .read<ProductsCubit>()
-                          .state
-                          .brands;
-
-                      final newModel = await showDialog(
-                        context: context,
-                        builder: (dialogContext) {
-                          return BlocProvider.value(
-                            value: context.read<ProductsCubit>(),
-                            child: QuickProductDialog(
-                              existingBrands: existingBrands,
-                            ),
-                          );
-                        },
-                      );
-
-                      if (newModel != null) {
-                        operationsCubit.updateOperationFields(
-                          modelId: newModel.id,
-                          modelDisplayName: newModel.nameWithBrand,
-                        );
-                        if (context.mounted) Navigator.pop(modalContext);
-                      }
-                    },
-                  ),
-                ),
-                const Divider(),
-                Expanded(
-                  child: BlocBuilder<ProductsCubit, ProductState>(
-                    builder: (context, state) {
-                      return ListView.builder(
-                        controller: scrollController,
-                        itemCount: state.models.length,
-                        itemBuilder: (context, index) {
-                          final deviceModel = state.models[index];
-                          return ListTile(
-                            leading: const Icon(Icons.devices),
-                            title: Text(
-                              deviceModel.nameWithBrand,
-                              style: const TextStyle(
-                                fontWeight: FontWeight.bold,
-                              ),
-                            ),
-                            onTap: () {
-                              context
-                                  .read<OperationsCubit>()
-                                  .updateOperationFields(
-                                    modelId: deviceModel.id,
-                                    modelDisplayName: deviceModel.nameWithBrand,
-                                  );
-                              Navigator.pop(modalContext);
-                            },
-                          );
-                        },
-                      );
-                    },
-                  ),
-                ),
-              ],
-            );
-          },
-        );
-      },
-    );
-  }
-
   @override
   Widget build(BuildContext context) {
     final theme = Theme.of(context);
@@ -334,30 +210,16 @@ class DetailsSection extends StatelessWidget {
 
         // 2. SCENARIO FIN (Ricerca Modello/Prodotto)
         if (currentType == 'Fin') ...[
-          ListTile(
-            title: const Text('Seleziona Dispositivo/Prodotto'),
-            subtitle: Text(
-              (currentOp?.modelDisplayName != null &&
-                      currentOp!.modelDisplayName!.isNotEmpty)
-                  ? currentOp!.modelDisplayName!
-                  : 'Nessun modello selezionato',
-              style: TextStyle(
-                color:
-                    (currentOp?.modelId == null || currentOp!.modelId!.isEmpty)
-                    ? Colors.grey
-                    : null,
-                fontWeight:
-                    (currentOp?.modelId == null || currentOp!.modelId!.isEmpty)
-                    ? FontWeight.normal
-                    : FontWeight.bold,
-              ),
-            ),
-            trailing: const Icon(Icons.arrow_drop_down),
-            shape: RoundedRectangleBorder(
-              side: BorderSide(color: theme.dividerColor),
-              borderRadius: BorderRadius.circular(8),
-            ),
-            onTap: () => _showModelModal(context),
+          SharedModelSection(
+            label: 'Seleziona Dispositivo/Prodotto',
+            modelId: currentOp?.modelId,
+            modelName: currentOp?.modelDisplayName,
+            onModelSelected: (id, name) {
+              context.read<OperationsCubit>().updateOperationFields(
+                modelId: id,
+                modelDisplayName: name,
+              );
+            },
           ),
           const SizedBox(height: 16),
         ],
diff --git a/lib/features/tickets/blocs/ticket_form_cubit.dart b/lib/features/tickets/blocs/ticket_form_cubit.dart
new file mode 100644
index 0000000..f4464c4
--- /dev/null
+++ b/lib/features/tickets/blocs/ticket_form_cubit.dart
@@ -0,0 +1,217 @@
+import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:flux/core/blocs/session/session_cubit.dart';
+import 'package:flux/features/customers/models/customer_model.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+import 'package:flux/features/tickets/data/ticket_repository.dart';
+import 'package:get_it/get_it.dart';
+import 'ticket_form_state.dart';
+
+class TicketFormCubit extends Cubit<TicketFormState> {
+  final TicketRepository _repository = GetIt.I.get<TicketRepository>();
+  final SessionCubit _sessionCubit = GetIt.I.get<SessionCubit>();
+
+  TicketFormCubit()
+    : super(
+        // Inizializziamo con un ticket vuoto di default
+        TicketFormState(ticket: TicketModel.empty()),
+      );
+
+  /// 1. INIZIALIZZAZIONE (Se stiamo modificando un ticket esistente)
+  Future<void> initForm({String? id, TicketModel? existingTicket}) async {
+    if (existingTicket != null) {
+      // SCENARIO 1 (App Native / Navigazione interna Web):
+      // Abbiamo l'oggetto intero passato via 'extra'. Lo mostriamo all'istante!
+      emit(
+        state.copyWith(ticket: existingTicket, status: TicketFormStatus.ready),
+      );
+    } else if (id != null) {
+      // SCENARIO 2 (Web Refresh o Link condiviso):
+      // L'utente ha premuto F5 su /tickets/form/123. L'extra è andato perso, ma abbiamo l'ID!
+      emit(
+        state.copyWith(status: TicketFormStatus.loading),
+      ); // Mostriamo uno spinner
+      try {
+        final fetchedTicket = await _repository.getTicketById(
+          id,
+        ); // Lo scarichiamo!
+        emit(
+          state.copyWith(ticket: fetchedTicket, status: TicketFormStatus.ready),
+        );
+      } catch (e) {
+        emit(
+          state.copyWith(
+            status: TicketFormStatus.failure,
+            errorMessage: 'Ticket non trovato',
+          ),
+        );
+      }
+    } else {
+      // SCENARIO 3 (Nuovo Ticket):
+      // È un nuovo ticket! Inseriamo i default base (Azienda, Negozio, Creatore)
+      final currentUser = _sessionCubit.state.currentStaffMember;
+      final currentStore = _sessionCubit.state.currentStore;
+      final companyId = _sessionCubit.state.company?.id ?? '';
+
+      final newTicket = TicketModel.empty().copyWith(
+        companyId: companyId,
+        storeId: currentStore?.id,
+        createdById: currentUser?.id,
+        createdByName: currentUser?.name,
+        // Impostiamo lo stato iniziale
+        ticketStatus: TicketStatus.open,
+        ticketType: TicketType.repair, // Default
+      );
+
+      emit(state.copyWith(ticket: newTicket, status: TicketFormStatus.ready));
+    }
+  }
+
+  /// 2. AGGIORNAMENTO CLIENTE (Usato dal nostro SharedCustomerSection!)
+  void updateCustomer(CustomerModel customer) {
+    emit(
+      state.copyWith(
+        ticket: state.ticket.copyWith(
+          customerId: customer.id,
+          customerName: customer.name,
+          alternativePhoneNumber: customer.phoneNumber, // Comodo come fallback!
+        ),
+      ),
+    );
+  }
+
+  /// 3. AGGIORNAMENTO MODELLO (Usato dal nostro SharedModelSection!)
+  void updateModel({required String modelId, required String modelName}) {
+    emit(
+      state.copyWith(
+        ticket: state.ticket.copyWith(
+          targetModelId: modelId,
+          targetModelName: modelName,
+        ),
+      ),
+    );
+  }
+
+  void updateCreator({required String staffId, required String staffName}) {
+    emit(
+      state.copyWith(
+        ticket: state.ticket.copyWith(
+          createdById: staffId,
+          createdByName: staffName,
+        ),
+      ),
+    );
+  }
+
+  /// 4. AGGIORNAMENTO GENERICO DEI CAMPI
+  void updateFields({
+    TicketType? ticketType,
+    TicketStatus? status,
+    String? request,
+    String? targetSn,
+    String? alternativePhoneNumber,
+    bool? hasCourtesyDevice,
+    String? includedAccessories,
+    String? publicNotes,
+    String? internalNotes,
+    double? customerPrice,
+    double? internalCost,
+    String? assignedToId,
+    String? assignedToName,
+  }) {
+    emit(
+      state.copyWith(
+        ticket: state.ticket.copyWith(
+          ticketType: ticketType ?? state.ticket.ticketType,
+          ticketStatus: status ?? state.ticket.ticketStatus,
+          request: request ?? state.ticket.request,
+          targetSn: targetSn ?? state.ticket.targetSn,
+          alternativePhoneNumber:
+              alternativePhoneNumber ?? state.ticket.alternativePhoneNumber,
+          hasCourtesyDevice:
+              hasCourtesyDevice ?? state.ticket.hasCourtesyDevice,
+          includedAccessories:
+              includedAccessories ?? state.ticket.includedAccessories,
+          publicNotes: publicNotes ?? state.ticket.publicNotes,
+          internalNotes: internalNotes ?? state.ticket.internalNotes,
+          customerPrice: customerPrice ?? state.ticket.customerPrice,
+          internalCost: internalCost ?? state.ticket.internalCost,
+          assignedToId: assignedToId ?? state.ticket.assignedToId,
+          assignedToName: assignedToName ?? state.ticket.assignedToName,
+        ),
+      ),
+    );
+  }
+
+  /// 5. SALVATAGGIO
+  Future<void> saveTicket({required bool keepAdding}) async {
+    emit(state.copyWith(status: TicketFormStatus.saving));
+
+    try {
+      final ticketToSave = state.ticket;
+
+      // Validazione base
+      if (ticketToSave.customerId == null || ticketToSave.customerId!.isEmpty) {
+        throw Exception("Seleziona un cliente prima di salvare.");
+      }
+
+      final savedTicket = await _repository.saveTicket(ticketToSave);
+
+      if (keepAdding) {
+        emit(
+          state.copyWith(
+            status: TicketFormStatus.successAndAddAnother,
+            // Svuotiamo il form per il prossimo, mantenendo Store e Creatore ATTUALI
+            ticket: TicketModel.empty().copyWith(
+              companyId: savedTicket.companyId,
+              storeId: savedTicket.storeId,
+              createdById: ticketToSave
+                  .createdById, // Manteniamo quello selezionato nella tendina!
+              createdByName: ticketToSave.createdByName,
+              ticketStatus: TicketStatus.open,
+              ticketType: TicketType.repair,
+            ),
+          ),
+        );
+      } else {
+        emit(
+          state.copyWith(status: TicketFormStatus.success, ticket: savedTicket),
+        );
+      }
+    } catch (e) {
+      emit(
+        state.copyWith(
+          status: TicketFormStatus.failure,
+          errorMessage: e.toString(),
+        ),
+      );
+    }
+  }
+
+  /// 5.1 SALVATAGGIO SILENZIOSO (Per generare il QR Code al volo)
+  Future<String?> saveTicketDraft() async {
+    // Non mettiamo lo stato 'saving' per non far sfarfallare tutta la UI,
+    // usiamo un caricamento invisibile.
+    try {
+      final ticketToSave = state.ticket;
+
+      if (ticketToSave.customerId == null || ticketToSave.customerId!.isEmpty) {
+        throw Exception("Seleziona un cliente prima di poter usare il QR.");
+      }
+
+      final savedTicket = await _repository.saveTicket(ticketToSave);
+
+      // Aggiorniamo silenziosamente lo stato con il ticket che ora ha un ID!
+      emit(state.copyWith(ticket: savedTicket, status: TicketFormStatus.ready));
+
+      return savedTicket.id;
+    } catch (e) {
+      emit(
+        state.copyWith(
+          status: TicketFormStatus.failure,
+          errorMessage: e.toString(),
+        ),
+      );
+      return null;
+    }
+  }
+}
diff --git a/lib/features/tickets/blocs/ticket_form_state.dart b/lib/features/tickets/blocs/ticket_form_state.dart
new file mode 100644
index 0000000..ecf277d
--- /dev/null
+++ b/lib/features/tickets/blocs/ticket_form_state.dart
@@ -0,0 +1,40 @@
+import 'package:equatable/equatable.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+// Adatta gli import al tuo progetto!
+
+enum TicketFormStatus {
+  initial,
+  ready,
+  loading,
+  saving,
+  success,
+  successAndAddAnother,
+  failure,
+}
+
+class TicketFormState extends Equatable {
+  final TicketModel ticket;
+  final TicketFormStatus status;
+  final String? errorMessage;
+
+  const TicketFormState({
+    required this.ticket,
+    this.status = TicketFormStatus.initial,
+    this.errorMessage,
+  });
+
+  @override
+  List<Object?> get props => [ticket, status, errorMessage];
+
+  TicketFormState copyWith({
+    TicketModel? ticket,
+    TicketFormStatus? status,
+    String? errorMessage,
+  }) {
+    return TicketFormState(
+      ticket: ticket ?? this.ticket,
+      status: status ?? this.status,
+      errorMessage: errorMessage,
+    );
+  }
+}
diff --git a/lib/features/tickets/blocs/ticket_list_cubit.dart b/lib/features/tickets/blocs/ticket_list_cubit.dart
new file mode 100644
index 0000000..20aa312
--- /dev/null
+++ b/lib/features/tickets/blocs/ticket_list_cubit.dart
@@ -0,0 +1,79 @@
+import 'package:flutter/material.dart';
+import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+import 'package:flux/features/tickets/data/ticket_repository.dart';
+import 'package:get_it/get_it.dart';
+import 'ticket_list_state.dart';
+
+class TicketListCubit extends Cubit<TicketListState> {
+  final TicketRepository _repository = GetIt.I.get<TicketRepository>();
+  static const int _limit = 20; // Paginazione a blocchi di 20
+
+  TicketListCubit() : super(const TicketListState()) {
+    fetchTickets(reset: true);
+  }
+
+  /// Recupera i ticket. Se reset = true, svuota la lista e riparte da offset 0.
+  Future<void> fetchTickets({bool reset = false}) async {
+    if (state.isLoading) return;
+    if (!reset && state.hasReachedMax) return;
+
+    emit(
+      state.copyWith(
+        isLoading: true,
+        errorMessage: '',
+        tickets: reset ? [] : state.tickets,
+      ),
+    );
+
+    try {
+      final currentOffset = reset ? 0 : state.tickets.length;
+
+      final newTickets = await _repository.fetchStoreTickets(
+        offset: currentOffset,
+        limit: _limit,
+        searchTerm: state.searchTerm,
+        dateRange: state.dateRange,
+        statusFilter: state.statusFilter,
+        ticketTypeFilter: state.ticketTypeFilter,
+        staffIdFilter: state.staffIdFilter,
+      );
+
+      emit(
+        state.copyWith(
+          tickets: reset ? newTickets : [...state.tickets, ...newTickets],
+          isLoading: false,
+          hasReachedMax: newTickets.length < _limit,
+        ),
+      );
+    } catch (e) {
+      emit(state.copyWith(isLoading: false, errorMessage: e.toString()));
+    }
+  }
+
+  /// Aggiorna i filtri e ricarica tutto da zero
+  void updateFilters({
+    String? searchTerm,
+    DateTimeRange? dateRange,
+    TicketStatus? statusFilter,
+    TicketType? ticketTypeFilter,
+    String? staffIdFilter,
+    bool clearSearch = false,
+    bool clearDate = false,
+    bool clearStatus = false,
+  }) {
+    emit(
+      state.copyWith(
+        searchTerm: searchTerm,
+        dateRange: dateRange,
+        statusFilter: statusFilter,
+        ticketTypeFilter: ticketTypeFilter,
+        staffIdFilter: staffIdFilter,
+        clearSearch: clearSearch,
+        clearDate: clearDate,
+        clearStatus: clearStatus,
+      ),
+    );
+    fetchTickets(reset: true); // Applica i filtri e ricarica
+  }
+}
diff --git a/lib/features/tickets/blocs/ticket_list_state.dart b/lib/features/tickets/blocs/ticket_list_state.dart
new file mode 100644
index 0000000..a2b9636
--- /dev/null
+++ b/lib/features/tickets/blocs/ticket_list_state.dart
@@ -0,0 +1,69 @@
+import 'package:equatable/equatable.dart';
+import 'package:flutter/material.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+
+class TicketListState extends Equatable {
+  final List<TicketModel> tickets;
+  final bool isLoading;
+  final bool hasReachedMax;
+  final String errorMessage;
+
+  // Filtri attivi
+  final String? searchTerm;
+  final DateTimeRange? dateRange;
+  final TicketStatus? statusFilter;
+  final TicketType? ticketTypeFilter;
+  final String? staffIdFilter;
+
+  const TicketListState({
+    this.tickets = const [],
+    this.isLoading = false,
+    this.hasReachedMax = false,
+    this.errorMessage = '',
+    this.searchTerm,
+    this.dateRange,
+    this.statusFilter,
+    this.ticketTypeFilter,
+    this.staffIdFilter,
+  });
+
+  TicketListState copyWith({
+    List<TicketModel>? tickets,
+    bool? isLoading,
+    bool? hasReachedMax,
+    String? errorMessage,
+    String? searchTerm,
+    DateTimeRange? dateRange,
+    TicketStatus? statusFilter,
+    TicketType? ticketTypeFilter,
+    String? staffIdFilter,
+    bool clearSearch = false,
+    bool clearDate = false,
+    bool clearStatus = false,
+  }) {
+    return TicketListState(
+      tickets: tickets ?? this.tickets,
+      isLoading: isLoading ?? this.isLoading,
+      hasReachedMax: hasReachedMax ?? this.hasReachedMax,
+      errorMessage: errorMessage ?? this.errorMessage,
+      searchTerm: clearSearch ? null : (searchTerm ?? this.searchTerm),
+      dateRange: clearDate ? null : (dateRange ?? this.dateRange),
+      statusFilter: clearStatus ? null : (statusFilter ?? this.statusFilter),
+      ticketTypeFilter: ticketTypeFilter ?? this.ticketTypeFilter,
+      staffIdFilter: staffIdFilter ?? this.staffIdFilter,
+    );
+  }
+
+  @override
+  List<Object?> get props => [
+    tickets,
+    isLoading,
+    hasReachedMax,
+    errorMessage,
+    searchTerm,
+    dateRange,
+    statusFilter,
+    ticketTypeFilter,
+    staffIdFilter,
+  ];
+}
diff --git a/lib/features/tickets/data/ticket_repository.dart b/lib/features/tickets/data/ticket_repository.dart
new file mode 100644
index 0000000..ae01cb8
--- /dev/null
+++ b/lib/features/tickets/data/ticket_repository.dart
@@ -0,0 +1,238 @@
+import 'package:flutter/material.dart';
+import 'package:flux/core/blocs/session/session_cubit.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+import 'package:get_it/get_it.dart';
+import 'package:supabase_flutter/supabase_flutter.dart';
+
+class TicketRepository {
+  final SupabaseClient _supabase = GetIt.I.get<SupabaseClient>();
+
+  TicketRepository();
+
+  static const String _tableName = 'ticket';
+
+  // --- RECUPERO PAGINATO CON FILTRI E JOIN DEI TICKET DI UNO STORE ---
+  Future<List<TicketModel>> fetchStoreTickets({
+    required int offset,
+    int limit = 50,
+    String? searchTerm,
+    DateTimeRange? dateRange,
+    TicketStatus? statusFilter,
+    TicketType? ticketTypeFilter,
+    String? staffIdFilter,
+  }) async {
+    try {
+      var query = _supabase
+          .from(_tableName)
+          .select('''
+            *,
+            customer (*),
+            created_by:staff_member!ticket_staff_id_fkey (*),
+            assigned_to:staff_member!ticket_assigned_to_id_fkey (*),
+            target_model:model!ticket_model_id_1_fkey (*),
+            source_model:model!ticket_model_id_2_fkey (*)
+          ''')
+          .eq('store_id', GetIt.I.get<SessionCubit>().state.currentStore!.id!);
+
+      // Filtro Range Date
+      if (dateRange != null) {
+        query = query
+            .gte('created_at', dateRange.start.toIso8601String())
+            .lte('created_at', dateRange.end.toIso8601String());
+      }
+
+      if (statusFilter != null) {
+        query = query.eq('status', statusFilter.value);
+      }
+
+      if (ticketTypeFilter != null) {
+        query = query.eq('ticket_type', ticketTypeFilter.value);
+      }
+
+      if (staffIdFilter != null) {
+        query = query.eq('staff_id', staffIdFilter);
+      }
+
+      if (searchTerm != null && searchTerm.isNotEmpty) {
+        // Filtra sui campi della tabella principale O su quelli della tabella joinata
+        query = query.or('customer.name.ilike.%$searchTerm%');
+      }
+
+      final response = await query
+          .order('created_at', ascending: false)
+          .range(offset, offset + limit - 1);
+
+      return (response as List).map((map) => TicketModel.fromMap(map)).toList();
+    } catch (e) {
+      throw Exception('$e');
+    }
+  }
+
+  // --- RECUPERO PAGINATO CON FILTRI E JOIN DEI TICKET DI TUTTA L'AZIENDA ---
+  Future<List<TicketModel>> fetchCompanyTickets({
+    required int offset,
+    int limit = 50,
+    String? searchTerm,
+    DateTimeRange? dateRange,
+    TicketStatus? ticketStatusFilter,
+    TicketType? ticketTypeFilter,
+    String? staffIdFilter,
+  }) async {
+    try {
+      var query = _supabase
+          .from(_tableName)
+          .select('''
+            *,
+            customer (*),
+            created_by:staff_member!ticket_staff_id_fkey (*),
+            assigned_to:staff_member!ticket_assigned_to_id_fkey (*),
+            target_model:model!ticket_model_id_1_fkey (*),
+            source_model:model!ticket_model_id_2_fkey (*)
+          ''')
+          .eq('company_id', GetIt.I.get<SessionCubit>().state.company!.id!);
+
+      // Filtro Range Date
+      if (dateRange != null) {
+        query = query
+            .gte('created_at', dateRange.start.toIso8601String())
+            .lte('created_at', dateRange.end.toIso8601String());
+      }
+
+      if (ticketStatusFilter != null) {
+        query = query.eq('status', ticketStatusFilter.value);
+      }
+
+      if (ticketTypeFilter != null) {
+        query = query.eq('ticket_type', ticketTypeFilter.value);
+      }
+
+      if (staffIdFilter != null) {
+        query = query.eq('staff_id', staffIdFilter);
+      }
+
+      if (searchTerm != null && searchTerm.isNotEmpty) {
+        // Filtra sui campi della tabella principale O su quelli della tabella joinata
+        query = query.or('customer.name.ilike.%$searchTerm%');
+      }
+
+      final response = await query
+          .order('created_at', ascending: false)
+          .range(offset, offset + limit - 1);
+
+      return (response as List).map((map) => TicketModel.fromMap(map)).toList();
+    } catch (e) {
+      throw Exception('$e');
+    }
+  }
+
+  /// Stream dei ticket che necessitano attenzione (es. in scadenza oggi o in ritardo)
+  Stream<List<TicketModel>> getAttentionNeededTicketsStream() {
+    return _supabase
+        .from(_tableName)
+        .stream(primaryKey: ['id'])
+        .eq('store_id', GetIt.I.get<SessionCubit>().state.currentStore!.id!)
+        // Purtroppo lo stream accetta solo filtri base, quindi ci facciamo
+        // mandare i dati e li filtriamo con la potenza di Dart!
+        .limit(300)
+        .map((listOfMaps) {
+          final now = DateTime.now();
+          final endOfToday = DateTime(now.year, now.month, now.day, 23, 59, 59);
+
+          // 1. Mappiamo tutto in TicketModel
+          final allStoreTickets = listOfMaps
+              .map((map) => TicketModel.fromMap(map))
+              .toList();
+
+          // 2. Filtriamo in memoria!
+          final urgentTickets = allStoreTickets.where((ticket) {
+            // Escludiamo quelli già chiusi o consegnati
+            if (ticket.ticketStatus == TicketStatus.closed ||
+                ticket.ticketStatus == TicketStatus.ready) {
+              return false;
+            }
+
+            // Se c'è una data di consegna stimata ed è <= a stasera, è urgente!
+            if (ticket.estimatedDeliveryAt != null) {
+              return ticket.estimatedDeliveryAt!.isBefore(endOfToday);
+            }
+
+            return false;
+          }).toList();
+
+          // 3. Li ordiniamo mettendo i più vecchi/urgenti in cima
+          urgentTickets.sort(
+            (a, b) => a.estimatedDeliveryAt!.compareTo(b.estimatedDeliveryAt!),
+          );
+
+          return urgentTickets;
+        });
+  }
+
+  /// Recupera un ticket specifico CON TUTTE LE RELAZIONI espanse (Cliente e Modelli)
+  /// Questa è la vera magia di Supabase!
+  Future<TicketModel> getTicketById(String ticketId) async {
+    try {
+      // Usiamo i nomi esatti delle Foreign Key che hai definito nell'SQL!
+      final response = await _supabase
+          .from(_tableName)
+          .select('''
+            *,
+            customer (*),
+            target_model:model!ticket_model_id_1_fkey (*),
+            source_model:model!ticket_model_id_2_fkey (*),
+            created_by:staff_member!ticket_staff_id_fkey (*),
+            assigned_to:staff_member!ticket_assigned_to_id_fkey (*),
+          ''')
+          .eq('id', ticketId)
+          .single();
+
+      return TicketModel.fromMap(response);
+    } catch (e) {
+      throw Exception('Errore nel recupero del dettaglio ticket: $e');
+    }
+  }
+
+  /// Salva il ticket con upsert
+  Future<TicketModel> saveTicket(TicketModel ticket) async {
+    try {
+      final response = await _supabase
+          .from(_tableName)
+          .upsert(ticket.toMap())
+          .select()
+          .single();
+
+      return TicketModel.fromMap(response);
+    } catch (e) {
+      throw Exception('Errore nella creazione del ticket: $e');
+    }
+  }
+
+  /// Aggiorna un ticket esistente
+  Future<TicketModel> updateTicket(TicketModel ticket) async {
+    if (ticket.id == null) {
+      throw Exception('Impossibile aggiornare un ticket senza ID');
+    }
+
+    try {
+      final response = await _supabase
+          .from(_tableName)
+          .update(ticket.toMap())
+          .eq('id', ticket.id!)
+          .select()
+          .single();
+
+      return TicketModel.fromMap(response);
+    } catch (e) {
+      throw Exception('Errore nell\'aggiornamento del ticket: $e');
+    }
+  }
+
+  /// Elimina (o annulla) un ticket
+  Future<void> deleteTicket(String ticketId) async {
+    try {
+      await _supabase.from(_tableName).delete().eq('id', ticketId);
+    } catch (e) {
+      throw Exception('Errore nell\'eliminazione del ticket: $e');
+    }
+  }
+}
diff --git a/lib/features/tickets/models/ticket_model.dart b/lib/features/tickets/models/ticket_model.dart
new file mode 100644
index 0000000..6880772
--- /dev/null
+++ b/lib/features/tickets/models/ticket_model.dart
@@ -0,0 +1,367 @@
+import 'package:equatable/equatable.dart';
+import 'package:flux/core/utils/extensions.dart';
+
+/// Enum per il tipo di ticket
+enum TicketType {
+  repair('repair', 'Riparazione'),
+  softwareSetup('software_setup', 'Setup software'),
+  dataTransfer('data_transfer', 'Trasferimento dati'),
+  operationTicket('operation_ticket', 'Ticket di operazione'),
+  other('other', 'Altro');
+
+  final String value;
+  final String displayValue;
+  const TicketType(this.value, this.displayValue);
+
+  static TicketType fromString(String val) {
+    return TicketType.values.firstWhere(
+      (e) => e.value == val,
+      orElse: () => TicketType.other,
+    );
+  }
+}
+
+/// Enum per lo stato del ticket
+enum TicketStatus {
+  open('open', 'Aperto'),
+  inProgress('in_progress', 'In corso'),
+  waitingForParts('waiting_for_parts', 'In attesa di ricambi'),
+  ready('ready', 'Pronto'),
+  closed('closed', 'Chiuso'),
+  waitingForShipping('waiting_for_shipping', 'In attesa di spedire'),
+  waitingForReturn('waiting_for_return', 'In attesa di ritorno');
+
+  final String value;
+  final String displayValue;
+  const TicketStatus(this.value, this.displayValue);
+
+  static TicketStatus fromString(String? val) {
+    return TicketStatus.values.firstWhere(
+      (e) => e.value == val,
+      orElse: () => TicketStatus.open,
+    );
+  }
+}
+
+/// Enum per il risultato del ticket (OK / KO)
+enum TicketResult {
+  success('success', 'Risolto (OK)'),
+  failure('failure', 'Non Risolto (KO)');
+
+  final String value;
+  final String displayValue;
+  const TicketResult(this.value, this.displayValue);
+
+  static TicketResult? fromString(String? val) {
+    if (val == null) return null;
+    return TicketResult.values.firstWhere(
+      (e) => e.value == val,
+      orElse: () => TicketResult.success,
+    );
+  }
+}
+
+/// Enum per il tipo di garanzia
+enum WarrantyType {
+  manufacturerWarranty('manufacturer_warranty', 'Garanzia produttore'),
+  providerWarranty('provider_warranty', 'Garanzia gestore'),
+  internalWarranty('internal_warranty', 'Garanzia interna'),
+  noWarranty('no_warranty', 'Fuori garanzia');
+
+  final String value;
+  final String displayValue;
+  const WarrantyType(this.value, this.displayValue);
+
+  static WarrantyType? fromString(String? val) {
+    return WarrantyType.values.firstWhere(
+      (e) => e.value == val,
+      orElse: () => WarrantyType.noWarranty,
+    );
+  }
+}
+
+class TicketModel extends Equatable {
+  final String? id; // Null se non ancora salvato
+  final DateTime? createdAt;
+  final String companyId;
+  final String? storeId;
+  final String? customerId;
+  final String? targetModelId;
+  final String? targetSn;
+  final String? sourceModelId;
+  final String? sourceSn;
+  final double customerPrice;
+  final double internalCost;
+  final DateTime? closedAt;
+  final DateTime? returnedAt;
+  final String request;
+  final WarrantyType? warrantyType;
+  final String? publicNotes;
+  final String? internalNotes;
+  final int? referenceNumber;
+  final String? alternativePhoneNumber;
+  final bool hasCourtesyDevice;
+  final TicketType ticketType;
+  final TicketStatus ticketStatus;
+  final DateTime? estimatedDeliveryAt;
+  final TicketResult? ticketResult;
+  final String? resolutionNotes;
+  final String? legacyId;
+  final String? customerName;
+  final String? targetModelName;
+  final String? sourceModelName;
+  final String? createdById;
+  final String? createdByName;
+  final String? assignedToId;
+  final String? assignedToName;
+  final String? includedAccessories;
+
+  const TicketModel({
+    this.id,
+    this.createdAt,
+    required this.companyId,
+    this.storeId,
+    this.customerId,
+    this.targetModelId,
+    this.targetSn,
+    this.sourceModelId,
+    this.sourceSn,
+    this.customerPrice = 0.0,
+    this.internalCost = 0.0,
+    this.closedAt,
+    this.returnedAt,
+    this.request = '',
+    this.warrantyType,
+    this.publicNotes,
+    this.internalNotes,
+    this.referenceNumber,
+    this.alternativePhoneNumber,
+    this.hasCourtesyDevice = false,
+    required this.ticketType,
+    this.ticketStatus = TicketStatus.closed,
+    this.estimatedDeliveryAt,
+    this.ticketResult,
+    this.resolutionNotes,
+    this.legacyId,
+    this.customerName,
+    this.targetModelName,
+    this.sourceModelName,
+    this.createdById,
+    this.createdByName,
+    this.assignedToId,
+    this.assignedToName,
+    this.includedAccessories,
+  });
+
+  /// Factory per creare un ticket vuoto (utile per i form di creazione)
+  factory TicketModel.empty({String? companyId, String? storeId}) {
+    return TicketModel(
+      companyId: companyId ?? '',
+      storeId: storeId,
+      ticketType: TicketType.repair, // Valore di default
+      ticketStatus: TicketStatus.open,
+      customerPrice: 0.0,
+      internalCost: 0.0,
+      hasCourtesyDevice: false,
+      request: '',
+    );
+  }
+
+  TicketModel copyWith({
+    String? id,
+    DateTime? createdAt,
+    String? companyId,
+    String? storeId,
+    String? customerId,
+    String? targetModelId,
+    String? targetSn,
+    String? sourceModelId,
+    String? sourceSn,
+    double? customerPrice,
+    double? internalCost,
+    DateTime? closedAt,
+    DateTime? returnedAt,
+    String? request,
+    WarrantyType? warrantyType,
+    String? publicNotes,
+    String? internalNotes,
+    int? referenceNumber,
+    String? alternativePhoneNumber,
+    bool? hasCourtesyDevice,
+    TicketType? ticketType,
+    TicketStatus? ticketStatus,
+    DateTime? estimatedDeliveryAt,
+    TicketResult? ticketResult,
+    String? resolutionNotes,
+    String? legacyId,
+    String? customerName,
+    String? targetModelName,
+    String? sourceModelName,
+    String? createdById,
+    String? createdByName,
+    String? assignedToId,
+    String? assignedToName,
+    String? includedAccessories,
+  }) {
+    return TicketModel(
+      id: id ?? this.id,
+      createdAt: createdAt ?? this.createdAt,
+      companyId: companyId ?? this.companyId,
+      storeId: storeId ?? this.storeId,
+      customerId: customerId ?? this.customerId,
+      targetModelId: targetModelId ?? this.targetModelId,
+      targetSn: targetSn ?? this.targetSn,
+      sourceModelId: sourceModelId ?? this.sourceModelId,
+      sourceSn: sourceSn ?? this.sourceSn,
+      customerPrice: customerPrice ?? this.customerPrice,
+      internalCost: internalCost ?? this.internalCost,
+      closedAt: closedAt ?? this.closedAt,
+      returnedAt: returnedAt ?? this.returnedAt,
+      request: request ?? this.request,
+      warrantyType: warrantyType ?? this.warrantyType,
+      publicNotes: publicNotes ?? this.publicNotes,
+      internalNotes: internalNotes ?? this.internalNotes,
+      referenceNumber: referenceNumber ?? this.referenceNumber,
+      alternativePhoneNumber:
+          alternativePhoneNumber ?? this.alternativePhoneNumber,
+      hasCourtesyDevice: hasCourtesyDevice ?? this.hasCourtesyDevice,
+      ticketType: ticketType ?? this.ticketType,
+      ticketStatus: ticketStatus ?? this.ticketStatus,
+      estimatedDeliveryAt: estimatedDeliveryAt ?? this.estimatedDeliveryAt,
+      ticketResult: ticketResult ?? this.ticketResult,
+      resolutionNotes: resolutionNotes ?? this.resolutionNotes,
+      legacyId: legacyId ?? this.legacyId,
+      customerName: customerName ?? this.customerName,
+      targetModelName: targetModelName ?? this.targetModelName,
+      sourceModelName: sourceModelName ?? this.sourceModelName,
+      createdById: createdById ?? this.createdById,
+      createdByName: createdByName ?? this.createdByName,
+      assignedToId: assignedToId ?? this.assignedToId,
+      assignedToName: assignedToName ?? this.assignedToName,
+      includedAccessories: includedAccessories ?? this.includedAccessories,
+    );
+  }
+
+  /// Deserializzazione da Supabase
+  factory TicketModel.fromMap(Map<String, dynamic> map) {
+    return TicketModel(
+      id: map['id'] as String,
+      createdAt: map['created_at'] != null
+          ? DateTime.parse(map['created_at']).toLocal()
+          : null,
+      companyId: map['company_id'] as String,
+      storeId: map['store_id'] as String?,
+      customerId: map['customer_id'] as String?,
+      targetModelId: map['target_model_id'] as String?,
+      targetSn: map['target_sn'] as String?,
+      sourceModelId: map['source_model_id'] as String?,
+      sourceSn: map['source_sn'] as String?,
+      // Fix per i field numerici di Postgres che potrebbero arrivare come int o double
+      customerPrice: (map['customer_price'] as num?)?.toDouble() ?? 0.0,
+      internalCost: (map['internal_cost'] as num?)?.toDouble() ?? 0.0,
+      closedAt: map['closed_at'] != null
+          ? DateTime.parse(map['closed_at']).toLocal()
+          : null,
+      returnedAt: map['returned_at'] != null
+          ? DateTime.parse(map['returned_at']).toLocal()
+          : null,
+      request: map['request'] as String? ?? '',
+      warrantyType: WarrantyType.fromString(map['warranty_type'] as String?),
+      publicNotes: map['public_notes'] as String?,
+      internalNotes: map['internal_notes'] as String?,
+      referenceNumber: map['reference_number'] as int?,
+      alternativePhoneNumber: map['alternative_phone_number'] as String?,
+      hasCourtesyDevice: map['has_courtesy_device'] as bool? ?? false,
+      ticketType: TicketType.fromString(map['ticket_type'] as String),
+      ticketStatus: TicketStatus.fromString(map['ticket_status'] as String),
+      estimatedDeliveryAt: map['estimated_delivery_at'] != null
+          ? DateTime.parse(map['estimated_delivery_at']).toLocal()
+          : null,
+      ticketResult: TicketResult.fromString(map['ticket_result'] as String?),
+      resolutionNotes: map['resolution_notes'] as String?,
+      legacyId: map['legacy_id'] as String?,
+      customerName: (map['customer']?['name'] as String?).myFormat(),
+      targetModelName: (map['target_model']?['name_with_brand'] as String?)
+          ?.myFormat(),
+      sourceModelName: (map['source_model']?['name_with_brand'] as String?)
+          ?.myFormat(),
+      createdById: map['staff_id'] as String?,
+      createdByName: (map['staff']?['name'] as String?).myFormat(),
+      assignedToId: map['assigned_to_id'] as String?,
+      assignedToName: (map['assigned_to']?['name'] as String?).myFormat(),
+      includedAccessories: map['included_accessories'] as String?,
+    );
+  }
+
+  /// Serializzazione per Supabase
+  Map<String, dynamic> toMap() {
+    return {
+      if (id != null) 'id': id,
+      'company_id': companyId,
+      'store_id': storeId,
+      'customer_id': customerId,
+      'target_model_id': targetModelId,
+      'target_sn': targetSn,
+      'source_model_id': sourceModelId,
+      'source_sn': sourceSn,
+      'customer_price': customerPrice,
+      'internal_cost': internalCost,
+      if (closedAt != null) 'closed_at': closedAt!.toUtc().toIso8601String(),
+      if (returnedAt != null)
+        'returned_at': returnedAt!.toUtc().toIso8601String(),
+      'request': request,
+      'created_by_id': createdById,
+      'warranty_type': warrantyType,
+      'public_notes': publicNotes,
+      'internal_notes': internalNotes,
+      'alternative_phone_number': alternativePhoneNumber,
+      'has_courtesy_device': hasCourtesyDevice,
+      'ticket_type': ticketType.value,
+      'ticket_status': ticketStatus.value,
+      if (estimatedDeliveryAt != null)
+        'estimated_delivery_at': estimatedDeliveryAt!.toUtc().toIso8601String(),
+      if (ticketResult != null) 'ticket_result': ticketResult!.value,
+      'resolution_notes': resolutionNotes,
+      'legacy_id': legacyId,
+      'included_accessories': includedAccessories,
+    };
+  }
+
+  @override
+  List<Object?> get props => [
+    id,
+    createdAt,
+    companyId,
+    storeId,
+    customerId,
+    targetModelId,
+    targetSn,
+    sourceModelId,
+    sourceSn,
+    customerPrice,
+    internalCost,
+    closedAt,
+    returnedAt,
+    request,
+    warrantyType,
+    publicNotes,
+    internalNotes,
+    referenceNumber,
+    alternativePhoneNumber,
+    hasCourtesyDevice,
+    ticketType,
+    ticketStatus,
+    estimatedDeliveryAt,
+    ticketResult,
+    resolutionNotes,
+    legacyId,
+    includedAccessories,
+    customerName,
+    targetModelName,
+    sourceModelName,
+    createdById,
+    createdByName,
+    assignedToId,
+    assignedToName,
+  ];
+}
diff --git a/lib/features/tickets/models/ticket_status_extension.dart b/lib/features/tickets/models/ticket_status_extension.dart
new file mode 100644
index 0000000..00660fe
--- /dev/null
+++ b/lib/features/tickets/models/ticket_status_extension.dart
@@ -0,0 +1,43 @@
+import 'package:flutter/material.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+
+extension TicketStatusVisuals on TicketStatus {
+  Color get color {
+    switch (this) {
+      case TicketStatus.open:
+        return Colors.blueGrey;
+      case TicketStatus.waitingForParts:
+        return Colors.amber.shade700;
+      case TicketStatus.inProgress:
+        return Colors.blue;
+      case TicketStatus.waitingForShipping:
+        // Il tuo rosa storico!
+        return Colors.pinkAccent;
+      case TicketStatus.waitingForReturn:
+        return Colors.purpleAccent;
+      case TicketStatus.ready:
+        return Colors.green;
+      case TicketStatus.closed:
+        return Colors.grey.shade400;
+    }
+  }
+
+  IconData get icon {
+    switch (this) {
+      case TicketStatus.open:
+        return Icons.inbox;
+      case TicketStatus.waitingForParts:
+        return Icons.hourglass_empty;
+      case TicketStatus.inProgress:
+        return Icons.build;
+      case TicketStatus.waitingForShipping:
+        return Icons.local_shipping_outlined;
+      case TicketStatus.waitingForReturn:
+        return Icons.undo;
+      case TicketStatus.ready:
+        return Icons.check_circle_outline;
+      case TicketStatus.closed:
+        return Icons.lock_outline;
+    }
+  }
+}
diff --git a/lib/features/tickets/ui/ticket_form_screen.dart b/lib/features/tickets/ui/ticket_form_screen.dart
new file mode 100644
index 0000000..37f10f2
--- /dev/null
+++ b/lib/features/tickets/ui/ticket_form_screen.dart
@@ -0,0 +1,597 @@
+import 'package:flutter/material.dart';
+import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:flux/core/widgets/shared_forms/customer_section.dart';
+import 'package:flux/core/widgets/shared_forms/model_section.dart';
+import 'package:flux/core/widgets/shared_forms/shared_files_section.dart';
+import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
+import 'package:flux/features/tickets/blocs/ticket_form_cubit.dart';
+import 'package:flux/features/tickets/blocs/ticket_form_state.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+import 'package:flux/core/widgets/shared_forms/staff_section.dart';
+import 'package:flux/features/tickets/models/ticket_status_extension.dart';
+
+class TicketFormScreen extends StatefulWidget {
+  final TicketModel? existingTicket;
+  final String? ticketId;
+
+  const TicketFormScreen({super.key, this.existingTicket, this.ticketId});
+
+  @override
+  State<TicketFormScreen> createState() => _TicketFormScreenState();
+}
+
+class _TicketFormScreenState extends State<TicketFormScreen> {
+  final _formKey = GlobalKey<FormState>();
+
+  final _altPhoneCtrl = TextEditingController();
+  final _serialCtrl = TextEditingController();
+  final _requestCtrl = TextEditingController();
+  final _accessoriesCtrl = TextEditingController();
+  final _publicNotesCtrl = TextEditingController();
+  final _internalNotesCtrl = TextEditingController();
+  final _priceCtrl = TextEditingController();
+  final _costCtrl = TextEditingController();
+
+  bool _isInitialized = false;
+
+  @override
+  void initState() {
+    super.initState();
+    context.read<TicketFormCubit>().initForm(
+      existingTicket: widget.existingTicket,
+      id: widget.ticketId,
+    );
+  }
+
+  @override
+  void dispose() {
+    _altPhoneCtrl.dispose();
+    _serialCtrl.dispose();
+    _requestCtrl.dispose();
+    _accessoriesCtrl.dispose();
+    _publicNotesCtrl.dispose();
+    _internalNotesCtrl.dispose();
+    _priceCtrl.dispose();
+    _costCtrl.dispose();
+    super.dispose();
+  }
+
+  void _syncTextControllers(TicketModel model) {
+    if (_altPhoneCtrl.text.isEmpty) {
+      _altPhoneCtrl.text = model.alternativePhoneNumber ?? '';
+    }
+    if (_serialCtrl.text.isEmpty) _serialCtrl.text = model.targetSn ?? '';
+    if (_requestCtrl.text.isEmpty) _requestCtrl.text = model.request;
+    if (_accessoriesCtrl.text.isEmpty) {
+      _accessoriesCtrl.text = model.includedAccessories ?? '';
+    }
+    if (_publicNotesCtrl.text.isEmpty) {
+      _publicNotesCtrl.text = model.publicNotes ?? '';
+    }
+    if (_internalNotesCtrl.text.isEmpty) {
+      _internalNotesCtrl.text = model.internalNotes ?? '';
+    }
+    if (_priceCtrl.text.isEmpty && model.customerPrice > 0) {
+      _priceCtrl.text = model.customerPrice.toString();
+    }
+    if (_costCtrl.text.isEmpty && model.internalCost > 0) {
+      _costCtrl.text = model.internalCost.toString();
+    }
+    _isInitialized = true;
+  }
+
+  void _flushControllersToCubit() {
+    context.read<TicketFormCubit>().updateFields(
+      alternativePhoneNumber: _altPhoneCtrl.text,
+      targetSn: _serialCtrl.text,
+      request: _requestCtrl.text,
+      includedAccessories: _accessoriesCtrl.text,
+      publicNotes: _publicNotesCtrl.text,
+      internalNotes: _internalNotesCtrl.text,
+      customerPrice: double.tryParse(_priceCtrl.text) ?? 0.0,
+      internalCost: double.tryParse(_costCtrl.text) ?? 0.0,
+    );
+  }
+
+  void _saveTicket({required bool keepAdding}) {
+    if (_formKey.currentState!.validate()) {
+      _flushControllersToCubit();
+      context.read<TicketFormCubit>().saveTicket(keepAdding: keepAdding);
+    }
+  }
+
+  Future<String?> _generateIdForQr() async {
+    // 1. Validiamo i campi obbligatori (es. il cliente)
+    if (!_formKey.currentState!.validate()) return null;
+
+    // 2. Sincronizziamo i testi scritti a mano nel Cubit
+    _flushControllersToCubit();
+
+    // 3. Facciamo il salvataggio silenzioso
+    final newId = await context.read<TicketFormCubit>().saveTicketDraft();
+
+    if (newId != null && context.mounted) {
+      // 4. IL TOCCO DI CLASSE: Diciamo all'AttachmentsBloc che ora la pratica ha un ID!
+      // Questo farà partire l'upload automatico di eventuali file "in bozza"
+      context.read<AttachmentsBloc>().add(ParentEntitySavedEvent(newId));
+    }
+
+    return newId;
+  }
+
+  @override
+  Widget build(BuildContext context) {
+    final theme = Theme.of(context);
+
+    return BlocConsumer<TicketFormCubit, TicketFormState>(
+      listenWhen: (previous, current) => previous.status != current.status,
+      listener: (context, state) {
+        if (state.status == TicketFormStatus.ready && !_isInitialized) {
+          _syncTextControllers(state.ticket);
+        }
+
+        if (state.status == TicketFormStatus.success) {
+          Navigator.of(context).pop();
+        } else if (state.status == TicketFormStatus.successAndAddAnother) {
+          ScaffoldMessenger.of(context).showSnackBar(
+            const SnackBar(
+              content: Text('Scheda salvata! Inserisci la prossima.'),
+            ),
+          );
+          _altPhoneCtrl.clear();
+          _serialCtrl.clear();
+          _requestCtrl.clear();
+          _accessoriesCtrl.clear();
+          _publicNotesCtrl.clear();
+          _internalNotesCtrl.clear();
+          _priceCtrl.clear();
+          _costCtrl.clear();
+          _isInitialized = false;
+        } else if (state.status == TicketFormStatus.failure) {
+          ScaffoldMessenger.of(context).showSnackBar(
+            SnackBar(
+              content: Text(state.errorMessage ?? 'Errore di salvataggio'),
+              backgroundColor: theme.colorScheme.error,
+            ),
+          );
+        }
+      },
+      builder: (context, state) {
+        final ticket = state.ticket;
+
+        return Scaffold(
+          appBar: AppBar(
+            title: Text(
+              ticket.id == null ? 'Nuova Scheda Assistenza' : 'Modifica Scheda',
+            ),
+            actions: [
+              Padding(
+                padding: const EdgeInsets.only(right: 16.0),
+                child: Chip(
+                  label: Text(
+                    ticket.ticketStatus.name.toUpperCase(),
+                    style: const TextStyle(color: Colors.white, fontSize: 10),
+                  ),
+                  backgroundColor: ticket.ticketStatus.color,
+                ),
+              ),
+            ],
+          ),
+          body: Form(
+            key: _formKey,
+            // IL TRUCCO PER LA TASTIERA: Obblighiamo il tab a seguire il DOM
+            child: FocusTraversalGroup(
+              policy: WidgetOrderTraversalPolicy(),
+              child: LayoutBuilder(
+                builder: (context, constraints) {
+                  final isUltraWide = constraints.maxWidth > 1400;
+                  final isDesktop = constraints.maxWidth > 900;
+
+                  return SingleChildScrollView(
+                    padding: const EdgeInsets.all(16.0),
+                    child: Center(
+                      child: ConstrainedBox(
+                        constraints: BoxConstraints(
+                          maxWidth: isUltraWide
+                              ? 1600
+                              : (isDesktop ? 1200 : 800),
+                        ),
+                        child: _buildResponsiveLayout(
+                          isUltraWide,
+                          isDesktop,
+                          ticket,
+                        ),
+                      ),
+                    ),
+                  );
+                },
+              ),
+            ),
+          ),
+          bottomNavigationBar: SafeArea(
+            child: Container(
+              padding: const EdgeInsets.all(16.0),
+              decoration: BoxDecoration(
+                color: theme.scaffoldBackgroundColor,
+                boxShadow: [
+                  BoxShadow(
+                    color: Colors.black.withValues(alpha: 0.05),
+                    blurRadius: 10,
+                    offset: const Offset(0, -3),
+                  ),
+                ],
+              ),
+              child: FocusTraversalGroup(
+                // Un gruppo a parte per il footer, così viene visitato per ultimo
+                child: Row(
+                  children: [
+                    Expanded(
+                      flex: 1,
+                      child: OutlinedButton(
+                        onPressed: state.status == TicketFormStatus.saving
+                            ? null
+                            : () => _saveTicket(keepAdding: true),
+                        child: const Text(
+                          'Salva e Aggiungi Altro',
+                          textAlign: TextAlign.center,
+                        ),
+                      ),
+                    ),
+                    const SizedBox(width: 12),
+                    Expanded(
+                      flex: 1,
+                      child: ElevatedButton(
+                        onPressed: state.status == TicketFormStatus.saving
+                            ? null
+                            : () => _saveTicket(keepAdding: false),
+                        child: state.status == TicketFormStatus.saving
+                            ? const SizedBox(
+                                width: 20,
+                                height: 20,
+                                child: CircularProgressIndicator(
+                                  color: Colors.white,
+                                  strokeWidth: 2,
+                                ),
+                              )
+                            : const Text('Salva ed Esci'),
+                      ),
+                    ),
+                  ],
+                ),
+              ),
+            ),
+          ),
+        );
+      },
+    );
+  }
+
+  // --- LOGICA DI IMPAGINAZIONE RESPONSIVE ---
+  Widget _buildResponsiveLayout(
+    bool isUltraWide,
+    bool isDesktop,
+    TicketModel ticket,
+  ) {
+    if (isUltraWide) {
+      // 3 COLONNE
+      return Row(
+        crossAxisAlignment: CrossAxisAlignment.start,
+        children: [
+          Expanded(
+            child: Column(
+              children: [_cardAnagrafica(ticket), _cardDispositivo(ticket)],
+            ),
+          ),
+          const SizedBox(width: 24),
+          Expanded(child: Column(children: [_cardDettagli(ticket)])),
+          const SizedBox(width: 24),
+          Expanded(
+            child: Column(
+              children: [_cardCosti(ticket), _cardAssegnazione(ticket)],
+            ),
+          ),
+        ],
+      );
+    } else if (isDesktop) {
+      // 2 COLONNE
+      return Row(
+        crossAxisAlignment: CrossAxisAlignment.start,
+        children: [
+          Expanded(
+            child: Column(
+              children: [
+                _cardAnagrafica(ticket),
+                _cardDispositivo(ticket),
+                _cardAssegnazione(ticket),
+              ],
+            ),
+          ),
+          const SizedBox(width: 24),
+          Expanded(
+            child: Column(
+              children: [_cardDettagli(ticket), _cardCosti(ticket)],
+            ),
+          ),
+        ],
+      );
+    } else {
+      // 1 COLONNA (Mobile)
+      return Column(
+        crossAxisAlignment: CrossAxisAlignment.stretch,
+        children: [
+          _cardAnagrafica(ticket),
+          _cardDispositivo(ticket),
+          _cardDettagli(ticket),
+          _cardCosti(ticket),
+          _cardAssegnazione(ticket),
+        ],
+      );
+    }
+  }
+
+  // --- LE 5 CARD (MODULARIZZATE E COLORATE) ---
+
+  Widget _cardAnagrafica(TicketModel ticket) {
+    return _buildCard(
+      title: 'Anagrafica',
+      icon: Icons.person,
+      themeColor: Colors.indigo,
+      children: [
+        StaffSection(
+          label: 'Creato Da',
+          staffId: ticket.createdById,
+          staffName: ticket.createdByName,
+          onStaffSelected: (staff) => context
+              .read<TicketFormCubit>()
+              .updateCreator(staffId: staff.id!, staffName: staff.name),
+        ),
+        const Divider(height: 32),
+        SharedCustomerSection(
+          customerId: ticket.customerId,
+          customerName: ticket.customerName,
+          onCustomerSelected: (customer) =>
+              context.read<TicketFormCubit>().updateCustomer(customer),
+        ),
+        const SizedBox(height: 16),
+        TextFormField(
+          controller: _altPhoneCtrl,
+          decoration: const InputDecoration(
+            labelText: 'Recapito Alternativo',
+            prefixIcon: Icon(Icons.phone),
+          ),
+        ),
+      ],
+    );
+  }
+
+  Widget _cardDispositivo(TicketModel ticket) {
+    return _buildCard(
+      title: 'Dispositivo',
+      icon: Icons.devices,
+      themeColor: Colors.deepOrange,
+      children: [
+        SharedModelSection(
+          label: 'Modello da Riparare',
+          modelId: ticket.targetModelId,
+          modelName: ticket.targetModelName,
+          onModelSelected: (id, name) => context
+              .read<TicketFormCubit>()
+              .updateModel(modelId: id, modelName: name),
+        ),
+        const SizedBox(height: 16),
+        TextFormField(
+          controller: _serialCtrl,
+          decoration: const InputDecoration(
+            labelText: 'Seriale / IMEI',
+            prefixIcon: Icon(Icons.qr_code),
+          ),
+        ),
+      ],
+    );
+  }
+
+  Widget _cardDettagli(TicketModel ticket) {
+    return _buildCard(
+      title: 'Dettagli Riparazione',
+      icon: Icons.build,
+      themeColor: Colors.pink,
+      children: [
+        Row(
+          children: [
+            Expanded(
+              child: DropdownButtonFormField<TicketType>(
+                initialValue: ticket.ticketType,
+                decoration: const InputDecoration(
+                  labelText: 'Tipo Lavorazione',
+                ),
+                items: TicketType.values
+                    .map((t) => DropdownMenuItem(value: t, child: Text(t.name)))
+                    .toList(),
+                onChanged: (val) => context
+                    .read<TicketFormCubit>()
+                    .updateFields(ticketType: val),
+              ),
+            ),
+            const SizedBox(width: 16),
+            Expanded(
+              child: DropdownButtonFormField<TicketStatus>(
+                initialValue: ticket.ticketStatus,
+                decoration: const InputDecoration(labelText: 'Stato Attuale'),
+                items: TicketStatus.values
+                    .map((s) => DropdownMenuItem(value: s, child: Text(s.name)))
+                    .toList(),
+                onChanged: (val) =>
+                    context.read<TicketFormCubit>().updateFields(status: val),
+              ),
+            ),
+          ],
+        ),
+        const SizedBox(height: 16),
+        TextFormField(
+          controller: _requestCtrl,
+          maxLines: 4,
+          decoration: const InputDecoration(
+            labelText: 'Difetto dichiarato o Richiesta del cliente',
+            alignLabelWithHint: true,
+          ),
+        ),
+        const SizedBox(height: 16),
+        TextFormField(
+          controller: _accessoriesCtrl,
+          decoration: const InputDecoration(
+            labelText: 'Accessori Consegnati',
+            prefixIcon: Icon(Icons.cable),
+          ),
+        ),
+        const SizedBox(height: 16),
+        SwitchListTile(
+          title: const Text('Prestato Telefono di Cortesia?'),
+          value: ticket.hasCourtesyDevice,
+          onChanged: (val) => context.read<TicketFormCubit>().updateFields(
+            hasCourtesyDevice: val,
+          ),
+          shape: RoundedRectangleBorder(
+            borderRadius: BorderRadius.circular(8),
+            side: BorderSide(color: Theme.of(context).dividerColor),
+          ),
+        ),
+      ],
+    );
+  }
+
+  Widget _cardCosti(TicketModel ticket) {
+    return _buildCard(
+      title: 'Costi & Note',
+      icon: Icons.euro,
+      themeColor: Colors.teal,
+      children: [
+        Row(
+          children: [
+            Expanded(
+              child: TextFormField(
+                controller: _priceCtrl,
+                keyboardType: const TextInputType.numberWithOptions(
+                  decimal: true,
+                ),
+                decoration: const InputDecoration(
+                  labelText: 'Preventivo Cliente (€)',
+                  prefixIcon: Icon(Icons.sell_outlined),
+                ),
+              ),
+            ),
+            const SizedBox(width: 16),
+            Expanded(
+              child: TextFormField(
+                controller: _costCtrl,
+                keyboardType: const TextInputType.numberWithOptions(
+                  decimal: true,
+                ),
+                decoration: const InputDecoration(
+                  labelText: 'Nostro Costo (€)',
+                  prefixIcon: Icon(Icons.shopping_cart_outlined),
+                ),
+              ),
+            ),
+          ],
+        ),
+        const SizedBox(height: 16),
+        TextFormField(
+          controller: _publicNotesCtrl,
+          maxLines: 2,
+          decoration: const InputDecoration(
+            labelText: 'Note Pubbliche (Visibili su ricevuta)',
+          ),
+        ),
+        const SizedBox(height: 16),
+        TextFormField(
+          controller: _internalNotesCtrl,
+          maxLines: 3,
+          decoration: InputDecoration(
+            labelText: 'Note Interne (Solo per lo Staff)',
+            fillColor: Colors.amber.withValues(alpha: 0.1),
+            filled: true,
+          ),
+        ),
+      ],
+    );
+  }
+
+  Widget _cardAssegnazione(TicketModel ticket) {
+    return _buildCard(
+      title: 'Assegnazione e Allegati',
+      icon: Icons.engineering,
+      themeColor: Colors.deepPurple,
+      children: [
+        StaffSection(
+          label: 'Assegnato A',
+          staffId: ticket.assignedToId,
+          staffName: ticket.assignedToName,
+          onStaffSelected: (staff) => context
+              .read<TicketFormCubit>()
+              .updateFields(assignedToId: staff.id, assignedToName: staff.name),
+        ),
+        const Divider(height: 32),
+        // ECCO LA MAGIA:
+        SharedFilesSection(
+          titleNameForUpload: ticket.customerName ?? 'Nuovo Ticket',
+          onGenerateIdForQr: _generateIdForQr,
+        ),
+        /* SharedAttachmentsSection(
+          parentType: AttachmentParentType.ticket,
+          parentId: ticket.id,
+        ), */
+      ],
+    );
+  }
+
+  // --- WIDGET BASE PER LA CARD ---
+  Widget _buildCard({
+    required String title,
+    required IconData icon,
+    required Color themeColor,
+    required List<Widget> children,
+  }) {
+    return Card(
+      margin: const EdgeInsets.only(bottom: 24),
+      elevation: 0, // Tolta l'ombra standard
+      shape: RoundedRectangleBorder(
+        borderRadius: BorderRadius.circular(16),
+        side: BorderSide(
+          color: themeColor.withValues(alpha: 0.3),
+          width: 1,
+        ), // Bordo colorato delicato
+      ),
+      child: Padding(
+        padding: const EdgeInsets.all(20.0),
+        child: Column(
+          crossAxisAlignment: CrossAxisAlignment.start,
+          children: [
+            Row(
+              children: [
+                // Pallino colorato con l'icona dentro
+                Container(
+                  padding: const EdgeInsets.all(8),
+                  decoration: BoxDecoration(
+                    color: themeColor.withValues(alpha: 0.1),
+                    borderRadius: BorderRadius.circular(8),
+                  ),
+                  child: Icon(icon, color: themeColor),
+                ),
+                const SizedBox(width: 12),
+                Text(
+                  title,
+                  style: Theme.of(context).textTheme.titleLarge?.copyWith(
+                    fontWeight: FontWeight.bold,
+                    color: themeColor,
+                  ),
+                ),
+              ],
+            ),
+            const Divider(height: 32),
+            ...children,
+          ],
+        ),
+      ),
+    );
+  }
+}
diff --git a/lib/features/tickets/ui/ticket_list_screen.dart b/lib/features/tickets/ui/ticket_list_screen.dart
new file mode 100644
index 0000000..30751ce
--- /dev/null
+++ b/lib/features/tickets/ui/ticket_list_screen.dart
@@ -0,0 +1,291 @@
+import 'package:flutter/material.dart';
+import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:flux/features/tickets/blocs/ticket_list_cubit.dart';
+import 'package:flux/features/tickets/blocs/ticket_list_state.dart';
+import 'package:flux/features/tickets/models/ticket_model.dart';
+import 'package:flux/features/tickets/models/ticket_status_extension.dart';
+
+class TicketListScreen extends StatefulWidget {
+  const TicketListScreen({super.key});
+
+  @override
+  State<TicketListScreen> createState() => _TicketListScreenState();
+}
+
+class _TicketListScreenState extends State<TicketListScreen> {
+  final ScrollController _scrollController = ScrollController();
+  final TextEditingController _searchController = TextEditingController();
+
+  @override
+  void initState() {
+    super.initState();
+    // INFINITY SCROLL: Quando arriviamo quasi in fondo, chiediamo altri ticket
+    _scrollController.addListener(() {
+      if (_scrollController.position.pixels >=
+          _scrollController.position.maxScrollExtent - 200) {
+        context.read<TicketListCubit>().fetchTickets();
+      }
+    });
+  }
+
+  @override
+  void dispose() {
+    _scrollController.dispose();
+    _searchController.dispose();
+    super.dispose();
+  }
+
+  @override
+  Widget build(BuildContext context) {
+    return Scaffold(
+      appBar: AppBar(
+        title: const Text('Assistenza & Riparazioni'),
+        actions: [
+          // Tasto per filtri avanzati (Data, Staff, Tipo) -> Da fare in un BottomSheet!
+          IconButton(
+            icon: const Icon(Icons.filter_list),
+            onPressed: () {
+              // TODO: Aprire BottomSheet filtri avanzati
+            },
+          ),
+        ],
+      ),
+      body: Column(
+        children: [
+          // 1. BARRA DI RICERCA
+          Padding(
+            padding: const EdgeInsets.all(8.0),
+            child: TextField(
+              controller: _searchController,
+              decoration: InputDecoration(
+                hintText: 'Cerca per nome cliente...',
+                prefixIcon: const Icon(Icons.search),
+                suffixIcon: IconButton(
+                  icon: const Icon(Icons.clear),
+                  onPressed: () {
+                    _searchController.clear();
+                    context.read<TicketListCubit>().updateFilters(
+                      clearSearch: true,
+                    );
+                  },
+                ),
+                border: OutlineInputBorder(
+                  borderRadius: BorderRadius.circular(12),
+                ),
+              ),
+              onSubmitted: (value) {
+                context.read<TicketListCubit>().updateFilters(
+                  searchTerm: value,
+                );
+              },
+            ),
+          ),
+
+          // 2. FILTRI RAPIDI PER STATO (CHIPS)
+          BlocBuilder<TicketListCubit, TicketListState>(
+            buildWhen: (previous, current) =>
+                previous.statusFilter != current.statusFilter,
+            builder: (context, state) {
+              return SizedBox(
+                height: 50,
+                child: ListView(
+                  scrollDirection: Axis.horizontal,
+                  padding: const EdgeInsets.symmetric(horizontal: 8.0),
+                  children: [
+                    _buildStatusChip(context, state, null, 'Tutti'),
+                    ...TicketStatus.values.map(
+                      (status) => _buildStatusChip(
+                        context,
+                        state,
+                        status,
+                        status.displayValue,
+                      ),
+                    ),
+                  ],
+                ),
+              );
+            },
+          ),
+          const Divider(),
+
+          // 3. LA LISTA DEI TICKET
+          Expanded(
+            child: BlocBuilder<TicketListCubit, TicketListState>(
+              builder: (context, state) {
+                if (state.isLoading && state.tickets.isEmpty) {
+                  return const Center(child: CircularProgressIndicator());
+                }
+
+                if (state.tickets.isEmpty) {
+                  return const Center(child: Text('Nessun ticket trovato.'));
+                }
+
+                return ListView.builder(
+                  controller: _scrollController,
+                  itemCount: state.hasReachedMax
+                      ? state.tickets.length
+                      : state.tickets.length + 1,
+                  itemBuilder: (context, index) {
+                    // Se siamo all'ultimo elemento e non abbiamo raggiunto il max, mostriamo il loader
+                    if (index >= state.tickets.length) {
+                      return const Center(
+                        child: Padding(
+                          padding: EdgeInsets.all(16.0),
+                          child: CircularProgressIndicator(),
+                        ),
+                      );
+                    }
+
+                    final ticket = state.tickets[index];
+                    return _TicketCard(ticket: ticket);
+                  },
+                );
+              },
+            ),
+          ),
+        ],
+      ),
+      floatingActionButton: FloatingActionButton.extended(
+        onPressed: () {
+          // TODO: Navigare alla creazione di un nuovo ticket
+        },
+        icon: const Icon(Icons.add),
+        label: const Text('Nuovo Ticket'),
+      ),
+    );
+  }
+
+  // Widget di supporto per creare le Chip di filtro
+  Widget _buildStatusChip(
+    BuildContext context,
+    TicketListState state,
+    TicketStatus? status,
+    String label,
+  ) {
+    final isSelected = state.statusFilter == status;
+    return Padding(
+      padding: const EdgeInsets.only(right: 8.0),
+      child: ChoiceChip(
+        label: Text(label),
+        selected: isSelected,
+        selectedColor:
+            status?.color.withValues(alpha: 0.2) ??
+            Colors.blue.withValues(alpha: 0.2),
+        onSelected: (selected) {
+          context.read<TicketListCubit>().updateFilters(
+            statusFilter: selected ? status : null,
+            clearStatus: !selected && status != null,
+          );
+        },
+      ),
+    );
+  }
+}
+
+// ---------------------------------------------------------
+// LA CARD DEL TICKET (Il "Colpo d'Occhio")
+// ---------------------------------------------------------
+class _TicketCard extends StatelessWidget {
+  final TicketModel ticket;
+
+  const _TicketCard({required this.ticket});
+
+  @override
+  Widget build(BuildContext context) {
+    final statusColor = ticket.ticketStatus.color;
+    final statusIcon = ticket.ticketStatus.icon;
+
+    return Card(
+      margin: const EdgeInsets.symmetric(horizontal: 8.0, vertical: 4.0),
+      clipBehavior: Clip
+          .antiAlias, // Serve per tagliare il container laterale con gli angoli della card
+      child: IntrinsicHeight(
+        // Serve per far sì che il container laterale prenda tutta l'altezza
+        child: Row(
+          crossAxisAlignment: CrossAxisAlignment.stretch,
+          children: [
+            // LA STRISCIA COLORATA LATERALE
+            Container(width: 6, color: statusColor),
+            Expanded(
+              child: ListTile(
+                contentPadding: const EdgeInsets.symmetric(
+                  horizontal: 16.0,
+                  vertical: 8.0,
+                ),
+                title: Row(
+                  mainAxisAlignment: MainAxisAlignment.spaceBetween,
+                  children: [
+                    Expanded(
+                      child: Text(
+                        ticket.customerName ?? 'Cliente Sconosciuto',
+                        style: const TextStyle(
+                          fontWeight: FontWeight.bold,
+                          fontSize: 16,
+                        ),
+                        overflow: TextOverflow.ellipsis,
+                      ),
+                    ),
+                    // IL BADGE DELLO STATO
+                    Container(
+                      padding: const EdgeInsets.symmetric(
+                        horizontal: 8,
+                        vertical: 4,
+                      ),
+                      decoration: BoxDecoration(
+                        color: statusColor.withValues(alpha: 0.1),
+                        borderRadius: BorderRadius.circular(12),
+                        border: Border.all(
+                          color: statusColor.withValues(alpha: 0.5),
+                        ),
+                      ),
+                      child: Row(
+                        mainAxisSize: MainAxisSize.min,
+                        children: [
+                          Icon(statusIcon, size: 14, color: statusColor),
+                          const SizedBox(width: 4),
+                          Text(
+                            ticket.ticketStatus.displayValue,
+                            style: TextStyle(
+                              fontSize: 12,
+                              color: statusColor,
+                              fontWeight: FontWeight.bold,
+                            ),
+                          ),
+                        ],
+                      ),
+                    ),
+                  ],
+                ),
+                subtitle: Column(
+                  crossAxisAlignment: CrossAxisAlignment.start,
+                  children: [
+                    const SizedBox(height: 4),
+                    // MODELLO O TIPO DI INTERVENTO
+                    Text(
+                      ticket.targetModelName ?? ticket.ticketType.displayValue,
+                      style: const TextStyle(fontWeight: FontWeight.w500),
+                    ),
+                    const SizedBox(height: 4),
+                    // DATA CREAZIONE (Es: 04/05/2026)
+                    Text(
+                      ticket.createdAt != null
+                          ? 'Creato il: ${ticket.createdAt!.day}/${ticket.createdAt!.month}/${ticket.createdAt!.year}'
+                          : '',
+                      style: TextStyle(
+                        color: Colors.grey.shade600,
+                        fontSize: 12,
+                      ),
+                    ),
+                  ],
+                ),
+                onTap: () {
+                  // TODO: Aprire il dettaglio del ticket!
+                },
+              ),
+            ),
+          ],
+        ),
+      ),
+    );
+  }
+}
diff --git a/lib/main.dart b/lib/main.dart
index 8f62822..4d3873b 100644
--- a/lib/main.dart
+++ b/lib/main.dart
@@ -7,6 +7,7 @@ import 'package:flutter_dotenv/flutter_dotenv.dart';
 import 'package:flux/features/attachments/data/attachments_repository.dart';
 import 'package:flux/features/auth/bloc/auth_cubit.dart';
 import 'package:flux/features/operations/data/operations_repository.dart';
+import 'package:flux/features/tickets/data/ticket_repository.dart';
 import 'package:flux/l10n/app_localizations.dart';
 import 'package:get_it/get_it.dart';
 import 'package:go_router/go_router.dart';
@@ -92,6 +93,7 @@ Future<void> setupLocator() async {
   getIt.registerLazySingleton<AttachmentsRepository>(
     () => AttachmentsRepository(),
   );
+  getIt.registerLazySingleton<TicketRepository>(() => TicketRepository());
 
   // NOTA: CompanyRepository l'ho tolto perché la logica della Company
   // ora è gestita dal CoreRepository durante l'Onboarding.
diff --git a/web/_redirects b/web/_redirects
new file mode 100644
index 0000000..f824337
--- /dev/null
+++ b/web/_redirects
@@ -0,0 +1 @@
+/* /index.html 200
\ No newline at end of file