feat-tickets (#14)
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Reviewed-on: #14
Co-authored-by: mark-cachy <marco@catelli.it>
Co-committed-by: mark-cachy <marco@catelli.it>
This commit is contained in:
2026-05-07 16:28:01 +02:00
committed by brontomark
parent 94ad524bae
commit 7d03d0dea5
38 changed files with 3594 additions and 1486 deletions

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import 'package:flutter/material.dart';
import 'package:flutter_bloc/flutter_bloc.dart';
import 'package:flux/core/widgets/shared_forms/customer_section.dart';
import 'package:flux/core/widgets/shared_forms/model_section.dart';
import 'package:flux/core/widgets/shared_forms/shared_files_section.dart';
import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
import 'package:flux/features/tickets/blocs/ticket_form_cubit.dart';
import 'package:flux/features/tickets/blocs/ticket_form_state.dart';
import 'package:flux/features/tickets/models/ticket_model.dart';
import 'package:flux/core/widgets/shared_forms/staff_section.dart';
import 'package:flux/features/tickets/models/ticket_status_extension.dart';
class TicketFormScreen extends StatefulWidget {
final TicketModel? existingTicket;
final String? ticketId;
const TicketFormScreen({super.key, this.existingTicket, this.ticketId});
@override
State<TicketFormScreen> createState() => _TicketFormScreenState();
}
class _TicketFormScreenState extends State<TicketFormScreen> {
final _formKey = GlobalKey<FormState>();
final _altPhoneCtrl = TextEditingController();
final _serialCtrl = TextEditingController();
final _requestCtrl = TextEditingController();
final _accessoriesCtrl = TextEditingController();
final _publicNotesCtrl = TextEditingController();
final _internalNotesCtrl = TextEditingController();
final _priceCtrl = TextEditingController();
final _costCtrl = TextEditingController();
bool _isInitialized = false;
@override
void initState() {
super.initState();
context.read<TicketFormCubit>().initForm(
existingTicket: widget.existingTicket,
id: widget.ticketId,
);
}
@override
void dispose() {
_altPhoneCtrl.dispose();
_serialCtrl.dispose();
_requestCtrl.dispose();
_accessoriesCtrl.dispose();
_publicNotesCtrl.dispose();
_internalNotesCtrl.dispose();
_priceCtrl.dispose();
_costCtrl.dispose();
super.dispose();
}
void _syncTextControllers(TicketModel model) {
if (_altPhoneCtrl.text.isEmpty) {
_altPhoneCtrl.text = model.alternativePhoneNumber ?? '';
}
if (_serialCtrl.text.isEmpty) _serialCtrl.text = model.targetSn ?? '';
if (_requestCtrl.text.isEmpty) _requestCtrl.text = model.request;
if (_accessoriesCtrl.text.isEmpty) {
_accessoriesCtrl.text = model.includedAccessories ?? '';
}
if (_publicNotesCtrl.text.isEmpty) {
_publicNotesCtrl.text = model.publicNotes ?? '';
}
if (_internalNotesCtrl.text.isEmpty) {
_internalNotesCtrl.text = model.internalNotes ?? '';
}
if (_priceCtrl.text.isEmpty && model.customerPrice > 0) {
_priceCtrl.text = model.customerPrice.toString();
}
if (_costCtrl.text.isEmpty && model.internalCost > 0) {
_costCtrl.text = model.internalCost.toString();
}
_isInitialized = true;
}
void _flushControllersToCubit() {
context.read<TicketFormCubit>().updateFields(
alternativePhoneNumber: _altPhoneCtrl.text,
targetSn: _serialCtrl.text,
request: _requestCtrl.text,
includedAccessories: _accessoriesCtrl.text,
publicNotes: _publicNotesCtrl.text,
internalNotes: _internalNotesCtrl.text,
customerPrice: double.tryParse(_priceCtrl.text) ?? 0.0,
internalCost: double.tryParse(_costCtrl.text) ?? 0.0,
);
}
void _saveTicket({required bool keepAdding}) {
if (_formKey.currentState!.validate()) {
_flushControllersToCubit();
context.read<TicketFormCubit>().saveTicket(keepAdding: keepAdding);
}
}
Future<String?> _generateIdForQr() async {
// 1. Validiamo i campi obbligatori (es. il cliente)
if (!_formKey.currentState!.validate()) return null;
// 2. Sincronizziamo i testi scritti a mano nel Cubit
_flushControllersToCubit();
// 3. Facciamo il salvataggio silenzioso
final newId = await context.read<TicketFormCubit>().saveTicketDraft();
if (newId != null && context.mounted) {
// 4. IL TOCCO DI CLASSE: Diciamo all'AttachmentsBloc che ora la pratica ha un ID!
// Questo farà partire l'upload automatico di eventuali file "in bozza"
context.read<AttachmentsBloc>().add(ParentEntitySavedEvent(newId));
}
return newId;
}
@override
Widget build(BuildContext context) {
final theme = Theme.of(context);
return BlocConsumer<TicketFormCubit, TicketFormState>(
listenWhen: (previous, current) => previous.status != current.status,
listener: (context, state) {
if (state.status == TicketFormStatus.ready && !_isInitialized) {
_syncTextControllers(state.ticket);
}
if (state.status == TicketFormStatus.success) {
Navigator.of(context).pop();
} else if (state.status == TicketFormStatus.successAndAddAnother) {
ScaffoldMessenger.of(context).showSnackBar(
const SnackBar(
content: Text('Scheda salvata! Inserisci la prossima.'),
),
);
_altPhoneCtrl.clear();
_serialCtrl.clear();
_requestCtrl.clear();
_accessoriesCtrl.clear();
_publicNotesCtrl.clear();
_internalNotesCtrl.clear();
_priceCtrl.clear();
_costCtrl.clear();
_isInitialized = false;
} else if (state.status == TicketFormStatus.failure) {
ScaffoldMessenger.of(context).showSnackBar(
SnackBar(
content: Text(state.errorMessage ?? 'Errore di salvataggio'),
backgroundColor: theme.colorScheme.error,
),
);
}
},
builder: (context, state) {
final ticket = state.ticket;
return Scaffold(
appBar: AppBar(
title: Text(
ticket.id == null ? 'Nuova Scheda Assistenza' : 'Modifica Scheda',
),
actions: [
Padding(
padding: const EdgeInsets.only(right: 16.0),
child: Chip(
label: Text(
ticket.ticketStatus.name.toUpperCase(),
style: const TextStyle(color: Colors.white, fontSize: 10),
),
backgroundColor: ticket.ticketStatus.color,
),
),
],
),
body: Form(
key: _formKey,
// IL TRUCCO PER LA TASTIERA: Obblighiamo il tab a seguire il DOM
child: FocusTraversalGroup(
policy: WidgetOrderTraversalPolicy(),
child: LayoutBuilder(
builder: (context, constraints) {
final isUltraWide = constraints.maxWidth > 1400;
final isDesktop = constraints.maxWidth > 900;
return SingleChildScrollView(
padding: const EdgeInsets.all(16.0),
child: Center(
child: ConstrainedBox(
constraints: BoxConstraints(
maxWidth: isUltraWide
? 1600
: (isDesktop ? 1200 : 800),
),
child: _buildResponsiveLayout(
isUltraWide,
isDesktop,
ticket,
),
),
),
);
},
),
),
),
bottomNavigationBar: SafeArea(
child: Container(
padding: const EdgeInsets.all(16.0),
decoration: BoxDecoration(
color: theme.scaffoldBackgroundColor,
boxShadow: [
BoxShadow(
color: Colors.black.withValues(alpha: 0.05),
blurRadius: 10,
offset: const Offset(0, -3),
),
],
),
child: FocusTraversalGroup(
// Un gruppo a parte per il footer, così viene visitato per ultimo
child: Row(
children: [
Expanded(
flex: 1,
child: OutlinedButton(
onPressed: state.status == TicketFormStatus.saving
? null
: () => _saveTicket(keepAdding: true),
child: const Text(
'Salva e Aggiungi Altro',
textAlign: TextAlign.center,
),
),
),
const SizedBox(width: 12),
Expanded(
flex: 1,
child: ElevatedButton(
onPressed: state.status == TicketFormStatus.saving
? null
: () => _saveTicket(keepAdding: false),
child: state.status == TicketFormStatus.saving
? const SizedBox(
width: 20,
height: 20,
child: CircularProgressIndicator(
color: Colors.white,
strokeWidth: 2,
),
)
: const Text('Salva ed Esci'),
),
),
],
),
),
),
),
);
},
);
}
// --- LOGICA DI IMPAGINAZIONE RESPONSIVE ---
Widget _buildResponsiveLayout(
bool isUltraWide,
bool isDesktop,
TicketModel ticket,
) {
if (isUltraWide) {
// 3 COLONNE
return Row(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
Expanded(
child: Column(
children: [_cardAnagrafica(ticket), _cardDispositivo(ticket)],
),
),
const SizedBox(width: 24),
Expanded(child: Column(children: [_cardDettagli(ticket)])),
const SizedBox(width: 24),
Expanded(
child: Column(
children: [_cardCosti(ticket), _cardAssegnazione(ticket)],
),
),
],
);
} else if (isDesktop) {
// 2 COLONNE
return Row(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
Expanded(
child: Column(
children: [
_cardAnagrafica(ticket),
_cardDispositivo(ticket),
_cardAssegnazione(ticket),
],
),
),
const SizedBox(width: 24),
Expanded(
child: Column(
children: [_cardDettagli(ticket), _cardCosti(ticket)],
),
),
],
);
} else {
// 1 COLONNA (Mobile)
return Column(
crossAxisAlignment: CrossAxisAlignment.stretch,
children: [
_cardAnagrafica(ticket),
_cardDispositivo(ticket),
_cardDettagli(ticket),
_cardCosti(ticket),
_cardAssegnazione(ticket),
],
);
}
}
// --- LE 5 CARD (MODULARIZZATE E COLORATE) ---
Widget _cardAnagrafica(TicketModel ticket) {
return _buildCard(
title: 'Anagrafica',
icon: Icons.person,
themeColor: Colors.indigo,
children: [
StaffSection(
label: 'Creato Da',
staffId: ticket.createdById,
staffName: ticket.createdByName,
onStaffSelected: (staff) => context
.read<TicketFormCubit>()
.updateCreator(staffId: staff.id!, staffName: staff.name),
),
const Divider(height: 32),
SharedCustomerSection(
customerId: ticket.customerId,
customerName: ticket.customerName,
onCustomerSelected: (customer) =>
context.read<TicketFormCubit>().updateCustomer(customer),
),
const SizedBox(height: 16),
TextFormField(
controller: _altPhoneCtrl,
decoration: const InputDecoration(
labelText: 'Recapito Alternativo',
prefixIcon: Icon(Icons.phone),
),
),
],
);
}
Widget _cardDispositivo(TicketModel ticket) {
return _buildCard(
title: 'Dispositivo',
icon: Icons.devices,
themeColor: Colors.deepOrange,
children: [
SharedModelSection(
label: 'Modello da Riparare',
modelId: ticket.targetModelId,
modelName: ticket.targetModelName,
onModelSelected: (id, name) => context
.read<TicketFormCubit>()
.updateModel(modelId: id, modelName: name),
),
const SizedBox(height: 16),
TextFormField(
controller: _serialCtrl,
decoration: const InputDecoration(
labelText: 'Seriale / IMEI',
prefixIcon: Icon(Icons.qr_code),
),
),
],
);
}
Widget _cardDettagli(TicketModel ticket) {
return _buildCard(
title: 'Dettagli Riparazione',
icon: Icons.build,
themeColor: Colors.pink,
children: [
Row(
children: [
Expanded(
child: DropdownButtonFormField<TicketType>(
initialValue: ticket.ticketType,
decoration: const InputDecoration(
labelText: 'Tipo Lavorazione',
),
items: TicketType.values
.map((t) => DropdownMenuItem(value: t, child: Text(t.name)))
.toList(),
onChanged: (val) => context
.read<TicketFormCubit>()
.updateFields(ticketType: val),
),
),
const SizedBox(width: 16),
Expanded(
child: DropdownButtonFormField<TicketStatus>(
initialValue: ticket.ticketStatus,
decoration: const InputDecoration(labelText: 'Stato Attuale'),
items: TicketStatus.values
.map((s) => DropdownMenuItem(value: s, child: Text(s.name)))
.toList(),
onChanged: (val) =>
context.read<TicketFormCubit>().updateFields(status: val),
),
),
],
),
const SizedBox(height: 16),
TextFormField(
controller: _requestCtrl,
maxLines: 4,
decoration: const InputDecoration(
labelText: 'Difetto dichiarato o Richiesta del cliente',
alignLabelWithHint: true,
),
),
const SizedBox(height: 16),
TextFormField(
controller: _accessoriesCtrl,
decoration: const InputDecoration(
labelText: 'Accessori Consegnati',
prefixIcon: Icon(Icons.cable),
),
),
const SizedBox(height: 16),
SwitchListTile(
title: const Text('Prestato Telefono di Cortesia?'),
value: ticket.hasCourtesyDevice,
onChanged: (val) => context.read<TicketFormCubit>().updateFields(
hasCourtesyDevice: val,
),
shape: RoundedRectangleBorder(
borderRadius: BorderRadius.circular(8),
side: BorderSide(color: Theme.of(context).dividerColor),
),
),
],
);
}
Widget _cardCosti(TicketModel ticket) {
return _buildCard(
title: 'Costi & Note',
icon: Icons.euro,
themeColor: Colors.teal,
children: [
Row(
children: [
Expanded(
child: TextFormField(
controller: _priceCtrl,
keyboardType: const TextInputType.numberWithOptions(
decimal: true,
),
decoration: const InputDecoration(
labelText: 'Preventivo Cliente (€)',
prefixIcon: Icon(Icons.sell_outlined),
),
),
),
const SizedBox(width: 16),
Expanded(
child: TextFormField(
controller: _costCtrl,
keyboardType: const TextInputType.numberWithOptions(
decimal: true,
),
decoration: const InputDecoration(
labelText: 'Nostro Costo (€)',
prefixIcon: Icon(Icons.shopping_cart_outlined),
),
),
),
],
),
const SizedBox(height: 16),
TextFormField(
controller: _publicNotesCtrl,
maxLines: 2,
decoration: const InputDecoration(
labelText: 'Note Pubbliche (Visibili su ricevuta)',
),
),
const SizedBox(height: 16),
TextFormField(
controller: _internalNotesCtrl,
maxLines: 3,
decoration: InputDecoration(
labelText: 'Note Interne (Solo per lo Staff)',
fillColor: Colors.amber.withValues(alpha: 0.1),
filled: true,
),
),
],
);
}
Widget _cardAssegnazione(TicketModel ticket) {
return _buildCard(
title: 'Assegnazione e Allegati',
icon: Icons.engineering,
themeColor: Colors.deepPurple,
children: [
StaffSection(
label: 'Assegnato A',
staffId: ticket.assignedToId,
staffName: ticket.assignedToName,
onStaffSelected: (staff) => context
.read<TicketFormCubit>()
.updateFields(assignedToId: staff.id, assignedToName: staff.name),
),
const Divider(height: 32),
// ECCO LA MAGIA:
SharedFilesSection(
titleNameForUpload: ticket.customerName ?? 'Nuovo Ticket',
onGenerateIdForQr: _generateIdForQr,
),
/* SharedAttachmentsSection(
parentType: AttachmentParentType.ticket,
parentId: ticket.id,
), */
],
);
}
// --- WIDGET BASE PER LA CARD ---
Widget _buildCard({
required String title,
required IconData icon,
required Color themeColor,
required List<Widget> children,
}) {
return Card(
margin: const EdgeInsets.only(bottom: 24),
elevation: 0, // Tolta l'ombra standard
shape: RoundedRectangleBorder(
borderRadius: BorderRadius.circular(16),
side: BorderSide(
color: themeColor.withValues(alpha: 0.3),
width: 1,
), // Bordo colorato delicato
),
child: Padding(
padding: const EdgeInsets.all(20.0),
child: Column(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
Row(
children: [
// Pallino colorato con l'icona dentro
Container(
padding: const EdgeInsets.all(8),
decoration: BoxDecoration(
color: themeColor.withValues(alpha: 0.1),
borderRadius: BorderRadius.circular(8),
),
child: Icon(icon, color: themeColor),
),
const SizedBox(width: 12),
Text(
title,
style: Theme.of(context).textTheme.titleLarge?.copyWith(
fontWeight: FontWeight.bold,
color: themeColor,
),
),
],
),
const Divider(height: 32),
...children,
],
),
),
);
}
}

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import 'package:flutter/material.dart';
import 'package:flutter_bloc/flutter_bloc.dart';
import 'package:flux/features/tickets/blocs/ticket_list_cubit.dart';
import 'package:flux/features/tickets/blocs/ticket_list_state.dart';
import 'package:flux/features/tickets/models/ticket_model.dart';
import 'package:flux/features/tickets/models/ticket_status_extension.dart';
class TicketListScreen extends StatefulWidget {
const TicketListScreen({super.key});
@override
State<TicketListScreen> createState() => _TicketListScreenState();
}
class _TicketListScreenState extends State<TicketListScreen> {
final ScrollController _scrollController = ScrollController();
final TextEditingController _searchController = TextEditingController();
@override
void initState() {
super.initState();
// INFINITY SCROLL: Quando arriviamo quasi in fondo, chiediamo altri ticket
_scrollController.addListener(() {
if (_scrollController.position.pixels >=
_scrollController.position.maxScrollExtent - 200) {
context.read<TicketListCubit>().fetchTickets();
}
});
}
@override
void dispose() {
_scrollController.dispose();
_searchController.dispose();
super.dispose();
}
@override
Widget build(BuildContext context) {
return Scaffold(
appBar: AppBar(
title: const Text('Assistenza & Riparazioni'),
actions: [
// Tasto per filtri avanzati (Data, Staff, Tipo) -> Da fare in un BottomSheet!
IconButton(
icon: const Icon(Icons.filter_list),
onPressed: () {
// TODO: Aprire BottomSheet filtri avanzati
},
),
],
),
body: Column(
children: [
// 1. BARRA DI RICERCA
Padding(
padding: const EdgeInsets.all(8.0),
child: TextField(
controller: _searchController,
decoration: InputDecoration(
hintText: 'Cerca per nome cliente...',
prefixIcon: const Icon(Icons.search),
suffixIcon: IconButton(
icon: const Icon(Icons.clear),
onPressed: () {
_searchController.clear();
context.read<TicketListCubit>().updateFilters(
clearSearch: true,
);
},
),
border: OutlineInputBorder(
borderRadius: BorderRadius.circular(12),
),
),
onSubmitted: (value) {
context.read<TicketListCubit>().updateFilters(
searchTerm: value,
);
},
),
),
// 2. FILTRI RAPIDI PER STATO (CHIPS)
BlocBuilder<TicketListCubit, TicketListState>(
buildWhen: (previous, current) =>
previous.statusFilter != current.statusFilter,
builder: (context, state) {
return SizedBox(
height: 50,
child: ListView(
scrollDirection: Axis.horizontal,
padding: const EdgeInsets.symmetric(horizontal: 8.0),
children: [
_buildStatusChip(context, state, null, 'Tutti'),
...TicketStatus.values.map(
(status) => _buildStatusChip(
context,
state,
status,
status.displayValue,
),
),
],
),
);
},
),
const Divider(),
// 3. LA LISTA DEI TICKET
Expanded(
child: BlocBuilder<TicketListCubit, TicketListState>(
builder: (context, state) {
if (state.isLoading && state.tickets.isEmpty) {
return const Center(child: CircularProgressIndicator());
}
if (state.tickets.isEmpty) {
return const Center(child: Text('Nessun ticket trovato.'));
}
return ListView.builder(
controller: _scrollController,
itemCount: state.hasReachedMax
? state.tickets.length
: state.tickets.length + 1,
itemBuilder: (context, index) {
// Se siamo all'ultimo elemento e non abbiamo raggiunto il max, mostriamo il loader
if (index >= state.tickets.length) {
return const Center(
child: Padding(
padding: EdgeInsets.all(16.0),
child: CircularProgressIndicator(),
),
);
}
final ticket = state.tickets[index];
return _TicketCard(ticket: ticket);
},
);
},
),
),
],
),
floatingActionButton: FloatingActionButton.extended(
onPressed: () {
// TODO: Navigare alla creazione di un nuovo ticket
},
icon: const Icon(Icons.add),
label: const Text('Nuovo Ticket'),
),
);
}
// Widget di supporto per creare le Chip di filtro
Widget _buildStatusChip(
BuildContext context,
TicketListState state,
TicketStatus? status,
String label,
) {
final isSelected = state.statusFilter == status;
return Padding(
padding: const EdgeInsets.only(right: 8.0),
child: ChoiceChip(
label: Text(label),
selected: isSelected,
selectedColor:
status?.color.withValues(alpha: 0.2) ??
Colors.blue.withValues(alpha: 0.2),
onSelected: (selected) {
context.read<TicketListCubit>().updateFilters(
statusFilter: selected ? status : null,
clearStatus: !selected && status != null,
);
},
),
);
}
}
// ---------------------------------------------------------
// LA CARD DEL TICKET (Il "Colpo d'Occhio")
// ---------------------------------------------------------
class _TicketCard extends StatelessWidget {
final TicketModel ticket;
const _TicketCard({required this.ticket});
@override
Widget build(BuildContext context) {
final statusColor = ticket.ticketStatus.color;
final statusIcon = ticket.ticketStatus.icon;
return Card(
margin: const EdgeInsets.symmetric(horizontal: 8.0, vertical: 4.0),
clipBehavior: Clip
.antiAlias, // Serve per tagliare il container laterale con gli angoli della card
child: IntrinsicHeight(
// Serve per far sì che il container laterale prenda tutta l'altezza
child: Row(
crossAxisAlignment: CrossAxisAlignment.stretch,
children: [
// LA STRISCIA COLORATA LATERALE
Container(width: 6, color: statusColor),
Expanded(
child: ListTile(
contentPadding: const EdgeInsets.symmetric(
horizontal: 16.0,
vertical: 8.0,
),
title: Row(
mainAxisAlignment: MainAxisAlignment.spaceBetween,
children: [
Expanded(
child: Text(
ticket.customerName ?? 'Cliente Sconosciuto',
style: const TextStyle(
fontWeight: FontWeight.bold,
fontSize: 16,
),
overflow: TextOverflow.ellipsis,
),
),
// IL BADGE DELLO STATO
Container(
padding: const EdgeInsets.symmetric(
horizontal: 8,
vertical: 4,
),
decoration: BoxDecoration(
color: statusColor.withValues(alpha: 0.1),
borderRadius: BorderRadius.circular(12),
border: Border.all(
color: statusColor.withValues(alpha: 0.5),
),
),
child: Row(
mainAxisSize: MainAxisSize.min,
children: [
Icon(statusIcon, size: 14, color: statusColor),
const SizedBox(width: 4),
Text(
ticket.ticketStatus.displayValue,
style: TextStyle(
fontSize: 12,
color: statusColor,
fontWeight: FontWeight.bold,
),
),
],
),
),
],
),
subtitle: Column(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
const SizedBox(height: 4),
// MODELLO O TIPO DI INTERVENTO
Text(
ticket.targetModelName ?? ticket.ticketType.displayValue,
style: const TextStyle(fontWeight: FontWeight.w500),
),
const SizedBox(height: 4),
// DATA CREAZIONE (Es: 04/05/2026)
Text(
ticket.createdAt != null
? 'Creato il: ${ticket.createdAt!.day}/${ticket.createdAt!.month}/${ticket.createdAt!.year}'
: '',
style: TextStyle(
color: Colors.grey.shade600,
fontSize: 12,
),
),
],
),
onTap: () {
// TODO: Aprire il dettaglio del ticket!
},
),
),
],
),
),
);
}
}