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lavorazione dei ticket

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mark-cachy
2026-05-14 15:59:46 +02:00
parent 0f9616f19a
commit 89099c2cfd
11 changed files with 437 additions and 205 deletions
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256
lib/features/tickets/ui/ticket_timeline_section.dart
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@@ -1,15 +1,12 @@
import 'package:flutter/material.dart';
import 'package:flutter_bloc/flutter_bloc.dart';
import 'package:flux/features/tracking/blocs/tracking_cubit.dart';
import 'package:flux/features/tracking/models/tracking_model.dart';
class TicketTimelineSection extends StatefulWidget {
final List<TrackingModel> logs;
final void Function(String message, bool isInternal) onAddNote;
final String ticketId;
const TicketTimelineSection({
super.key,
required this.logs,
required this.onAddNote,
});
const TicketTimelineSection({super.key, required this.ticketId});
@override
State<TicketTimelineSection> createState() => _TicketTimelineSectionState();
@@ -28,7 +25,12 @@ class _TicketTimelineSectionState extends State<TicketTimelineSection> {
void _submitNote() {
final text = _textController.text.trim();
if (text.isNotEmpty) {
widget.onAddNote(text, _isInternal);
context.read<TrackingCubit>().addTimelineEvent(
parentId: widget.ticketId,
parentType: TrackingParentType.ticket,
message: text,
isInternal: _isInternal,
);
_textController.clear();
// Chiudiamo la tastiera se siamo su mobile
FocusScope.of(context).unfocus();
@@ -124,129 +126,137 @@ class _TicketTimelineSectionState extends State<TicketTimelineSection> {
const SizedBox(height: 24),
// --- TIMELINE SCROLLABILE ---
if (widget.logs.isEmpty)
const Padding(
padding: EdgeInsets.all(32.0),
child: Center(
child: Text(
'Nessun evento registrato.',
style: TextStyle(color: Colors.grey),
),
),
)
else
ConstrainedBox(
constraints: const BoxConstraints(
maxHeight: 400,
), // Limite di altezza
child: ListView.builder(
shrinkWrap: true,
itemCount: widget.logs.length,
itemBuilder: (context, index) {
final log = widget.logs[index];
final isLast = index == widget.logs.length - 1;
BlocBuilder<TrackingCubit, TrackingState>(
builder: (context, state) {
if (state.isLoading) {
return const Center(child: CircularProgressIndicator());
}
if (state.logs.isEmpty) {
return const Padding(
padding: EdgeInsets.all(32.0),
child: Center(
child: Text(
'Nessun evento registrato.',
style: TextStyle(color: Colors.grey),
),
),
);
}
return ConstrainedBox(
constraints: const BoxConstraints(
maxHeight: 400,
), // Limite di altezza
child: ListView.builder(
shrinkWrap: true,
itemCount: state.logs.length,
itemBuilder: (context, index) {
final log = state.logs[index];
final isLast = index == state.logs.length - 1;
return IntrinsicHeight(
child: Row(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
// --- LINEA E PALLINO ---
SizedBox(
width: 30,
child: Column(
children: [
Container(
margin: const EdgeInsets.only(top: 4),
width: 14,
height: 14,
decoration: BoxDecoration(
color: _getEventColor(log.eventType),
shape: BoxShape.circle,
border: Border.all(
color: theme.scaffoldBackgroundColor,
width: 2,
),
),
),
if (!isLast)
Expanded(
child: Container(
width: 2,
color: theme.dividerColor,
),
),
],
),
),
// --- CONTENUTO EVENTO ---
Expanded(
child: Padding(
padding: const EdgeInsets.only(bottom: 24.0),
return IntrinsicHeight(
child: Row(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
// --- LINEA E PALLINO ---
SizedBox(
width: 30,
child: Column(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
Row(
children: [
Text(
log.staffName ?? 'Sistema',
style: const TextStyle(
fontWeight: FontWeight.bold,
fontSize: 13,
),
Container(
margin: const EdgeInsets.only(top: 4),
width: 14,
height: 14,
decoration: BoxDecoration(
color: _getEventColor(log.eventType),
shape: BoxShape.circle,
border: Border.all(
color: theme.scaffoldBackgroundColor,
width: 2,
),
const SizedBox(width: 8),
Text(
_formatDate(log.createdAt),
style: theme.textTheme.bodySmall?.copyWith(
color: Colors.grey,
),
),
),
if (!isLast)
Expanded(
child: Container(
width: 2,
color: theme.dividerColor,
),
if (!log.isInternal) ...[
const Spacer(),
Container(
padding: const EdgeInsets.symmetric(
horizontal: 6,
vertical: 2,
),
decoration: BoxDecoration(
color: Colors.green.withValues(
alpha: 0.1,
),
borderRadius: BorderRadius.circular(4),
border: Border.all(
color: Colors.green.withValues(
alpha: 0.3,
),
),
),
child: const Text(
"PUBBLICO",
style: TextStyle(
color: Colors.green,
fontSize: 9,
fontWeight: FontWeight.bold,
),
),
),
],
],
),
const SizedBox(height: 6),
Text(
log.message,
style: const TextStyle(fontSize: 14),
),
),
],
),
),
),
],
),
);
},
),
),
// --- CONTENUTO EVENTO ---
Expanded(
child: Padding(
padding: const EdgeInsets.only(bottom: 24.0),
child: Column(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
Row(
children: [
Text(
log.staffName ?? 'Sistema',
style: const TextStyle(
fontWeight: FontWeight.bold,
fontSize: 13,
),
),
const SizedBox(width: 8),
Text(
_formatDate(log.createdAt),
style: theme.textTheme.bodySmall
?.copyWith(color: Colors.grey),
),
if (!log.isInternal) ...[
const Spacer(),
Container(
padding: const EdgeInsets.symmetric(
horizontal: 6,
vertical: 2,
),
decoration: BoxDecoration(
color: Colors.green.withValues(
alpha: 0.1,
),
borderRadius: BorderRadius.circular(
4,
),
border: Border.all(
color: Colors.green.withValues(
alpha: 0.3,
),
),
),
child: const Text(
"PUBBLICO",
style: TextStyle(
color: Colors.green,
fontSize: 9,
fontWeight: FontWeight.bold,
),
),
),
],
],
),
const SizedBox(height: 6),
Text(
log.message,
style: const TextStyle(fontSize: 14),
),
],
),
),
),
],
),
);
},
),
);
},
),
],
);
}