diff --git a/lib/features/home/ui/home_screen.dart b/lib/features/home/ui/home_screen.dart
index 7d8c380..254e8b8 100644
--- a/lib/features/home/ui/home_screen.dart
+++ b/lib/features/home/ui/home_screen.dart
@@ -190,7 +190,7 @@ class HomeScreen extends StatelessWidget {
               // Entriamo nel form! Nessun parametro extra = Nuovo Servizio
               context.pushNamed(
                 Routes.operationForm,
-                pathParameters: {'id': 'New'},
+                pathParameters: {'id': 'new'},
               );
             },
           ),
@@ -203,7 +203,7 @@ class HomeScreen extends StatelessWidget {
               // Andiamo alla lista! (Da lì poi aggiungeremo il tasto "+" per il form)
               context.pushNamed(
                 Routes.ticketForm,
-                pathParameters: {'id': 'New'},
+                pathParameters: {'id': 'new'},
               );
             },
           ),
diff --git a/lib/features/operations/ui/operation_list_screen.dart b/lib/features/operations/ui/operation_list_screen.dart
index 72db6df..3d091ff 100644
--- a/lib/features/operations/ui/operation_list_screen.dart
+++ b/lib/features/operations/ui/operation_list_screen.dart
@@ -193,6 +193,6 @@ class _OperationListScreenState extends State<OperationListScreen> {
   }
 
   void startNewOperation(BuildContext context) {
-    context.pushNamed('operation-form');
+    context.pushNamed('operation-form', pathParameters: {'id': 'new'});
   }
 }
diff --git a/lib/features/tickets/blocs/ticket_form_cubit.dart b/lib/features/tickets/blocs/ticket_form_cubit.dart
index 2c12ae3..8a3a028 100644
--- a/lib/features/tickets/blocs/ticket_form_cubit.dart
+++ b/lib/features/tickets/blocs/ticket_form_cubit.dart
@@ -73,14 +73,15 @@ class TicketFormCubit extends Cubit<TicketFormState> {
         ticket: state.ticket.copyWith(
           customerId: customer.id,
           customerName: customer.name,
-          alternativePhoneNumber: customer.phoneNumber, // Comodo come fallback!
+          alternativePhoneNumber: customer.phoneNumber,
+          customerEmail: customer.email,
         ),
       ),
     );
   }
 
   /// 3. AGGIORNAMENTO MODELLO (Usato dal nostro SharedModelSection!)
-  void updateModel({required String modelId, required String modelName}) {
+  void updateTargetModel({required String modelId, required String modelName}) {
     emit(
       state.copyWith(
         ticket: state.ticket.copyWith(
@@ -143,7 +144,7 @@ class TicketFormCubit extends Cubit<TicketFormState> {
   }
 
   /// 5. SALVATAGGIO
-  Future<void> saveTicket({required bool keepAdding}) async {
+  Future<void> saveTicket() async {
     emit(state.copyWith(status: TicketFormStatus.saving));
 
     try {
@@ -159,28 +160,15 @@ class TicketFormCubit extends Cubit<TicketFormState> {
       } else {
         savedTicket = await _repository.updateTicket(ticketToSave);
       }
-
-      if (keepAdding) {
-        emit(
-          state.copyWith(
-            status: TicketFormStatus.successAndAddAnother,
-            // Svuotiamo il form per il prossimo, mantenendo Store e Creatore ATTUALI
-            ticket: TicketModel.empty().copyWith(
-              companyId: savedTicket.companyId,
-              storeId: savedTicket.storeId,
-              createdById: ticketToSave
-                  .createdById, // Manteniamo quello selezionato nella tendina!
-              createdByName: ticketToSave.createdByName,
-              ticketStatus: TicketStatus.open,
-              ticketType: TicketType.repair,
-            ),
+      emit(
+        state.copyWith(
+          status: TicketFormStatus.success,
+          ticket: ticketToSave.copyWith(
+            id: savedTicket.id,
+            referenceId: savedTicket.referenceId,
           ),
-        );
-      } else {
-        emit(
-          state.copyWith(status: TicketFormStatus.success, ticket: savedTicket),
-        );
-      }
+        ),
+      );
     } catch (e) {
       emit(
         state.copyWith(
diff --git a/lib/features/tickets/blocs/ticket_form_state.dart b/lib/features/tickets/blocs/ticket_form_state.dart
index ecf277d..493ff03 100644
--- a/lib/features/tickets/blocs/ticket_form_state.dart
+++ b/lib/features/tickets/blocs/ticket_form_state.dart
@@ -2,15 +2,7 @@ import 'package:equatable/equatable.dart';
 import 'package:flux/features/tickets/models/ticket_model.dart';
 // Adatta gli import al tuo progetto!
 
-enum TicketFormStatus {
-  initial,
-  ready,
-  loading,
-  saving,
-  success,
-  successAndAddAnother,
-  failure,
-}
+enum TicketFormStatus { initial, ready, loading, saving, success, pop, failure }
 
 class TicketFormState extends Equatable {
   final TicketModel ticket;
diff --git a/lib/features/tickets/models/ticket_model.dart b/lib/features/tickets/models/ticket_model.dart
index 3f307c8..55bb53d 100644
--- a/lib/features/tickets/models/ticket_model.dart
+++ b/lib/features/tickets/models/ticket_model.dart
@@ -107,6 +107,7 @@ class TicketModel extends Equatable {
   final TicketResult? ticketResult;
   final String? resolutionNotes;
   final String? customerName;
+  final String? customerEmail;
   final String? targetModelName;
   final String? sourceModelName;
   final String? createdById;
@@ -142,6 +143,7 @@ class TicketModel extends Equatable {
     this.ticketResult,
     this.resolutionNotes,
     this.customerName,
+    this.customerEmail,
     this.targetModelName,
     this.sourceModelName,
     this.createdById,
@@ -192,6 +194,7 @@ class TicketModel extends Equatable {
     TicketResult? ticketResult,
     String? resolutionNotes,
     String? customerName,
+    String? customerEmail,
     String? targetModelName,
     String? sourceModelName,
     String? createdById,
@@ -228,6 +231,7 @@ class TicketModel extends Equatable {
       ticketResult: ticketResult ?? this.ticketResult,
       resolutionNotes: resolutionNotes ?? this.resolutionNotes,
       customerName: customerName ?? this.customerName,
+      customerEmail: customerEmail ?? this.customerEmail,
       targetModelName: targetModelName ?? this.targetModelName,
       sourceModelName: sourceModelName ?? this.sourceModelName,
       createdById: createdById ?? this.createdById,
@@ -276,6 +280,7 @@ class TicketModel extends Equatable {
       ticketResult: TicketResult.fromString(map['ticket_result'] as String?),
       resolutionNotes: map['resolution_notes'] as String?,
       customerName: (map['customer']?['name'] as String?).myFormat(),
+      customerEmail: (map['customer']?['email'] as String?).myFormat(),
       targetModelName: (map['target_model']?['name_with_brand'] as String?)
           ?.myFormat(),
       sourceModelName: (map['source_model']?['name_with_brand'] as String?)
@@ -350,6 +355,7 @@ class TicketModel extends Equatable {
     resolutionNotes,
     includedAccessories,
     customerName,
+    customerEmail,
     targetModelName,
     sourceModelName,
     createdById,
diff --git a/lib/features/tickets/ui/ticket_form_screen.dart b/lib/features/tickets/ui/ticket_form_screen.dart
index 75f34e3..f3dc2ed 100644
--- a/lib/features/tickets/ui/ticket_form_screen.dart
+++ b/lib/features/tickets/ui/ticket_form_screen.dart
@@ -1,14 +1,20 @@
 import 'package:flutter/material.dart';
 import 'package:flutter_bloc/flutter_bloc.dart';
+import 'package:flux/core/blocs/session/session_cubit.dart';
 import 'package:flux/core/widgets/shared_forms/customer_section.dart';
 import 'package:flux/core/widgets/shared_forms/model_section.dart';
 import 'package:flux/core/widgets/shared_forms/shared_files_section.dart';
 import 'package:flux/features/attachments/blocs/attachments_bloc.dart';
+import 'package:flux/features/company/models/company_model.dart';
 import 'package:flux/features/tickets/blocs/ticket_form_cubit.dart';
 import 'package:flux/features/tickets/blocs/ticket_form_state.dart';
 import 'package:flux/features/tickets/models/ticket_model.dart';
 import 'package:flux/core/widgets/shared_forms/staff_section.dart';
 import 'package:flux/features/tickets/models/ticket_status_extension.dart';
+import 'package:flux/features/tickets/utils/ticket_pdf_service.dart';
+import 'package:get_it/get_it.dart';
+import 'package:pdf/pdf.dart';
+import 'package:printing/printing.dart';
 
 class TicketFormScreen extends StatefulWidget {
   final TicketModel? existingTicket;
@@ -93,10 +99,10 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
     );
   }
 
-  void _saveTicket({required bool keepAdding}) {
+  void _saveTicket() {
     if (_formKey.currentState!.validate()) {
       _flushControllersToCubit();
-      context.read<TicketFormCubit>().saveTicket(keepAdding: keepAdding);
+      context.read<TicketFormCubit>().saveTicket();
     }
   }
 
@@ -121,6 +127,110 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
     return newId;
   }
 
+  void _showSuccessActions(
+    BuildContext context,
+    TicketModel ticket,
+    CompanyModel company,
+  ) {
+    showModalBottomSheet(
+      context: context,
+      isDismissible: false, // Costringiamo l'operatore a una scelta conscia
+      isScrollControlled: true,
+      shape: const RoundedRectangleBorder(
+        borderRadius: BorderRadius.vertical(top: Radius.circular(24)),
+      ),
+      builder: (context) => SafeArea(
+        child: SingleChildScrollView(
+          padding: const EdgeInsets.all(24),
+          child: Column(
+            mainAxisSize: MainAxisSize.min,
+            children: [
+              Container(
+                width: 40,
+                height: 4,
+                decoration: BoxDecoration(
+                  color: Colors.grey[300],
+                  borderRadius: BorderRadius.circular(10),
+                ),
+              ),
+              const SizedBox(height: 24),
+              const Icon(Icons.check_circle, color: Colors.green, size: 64),
+              const SizedBox(height: 16),
+              Text(
+                "Ticket Salvato!",
+                style: Theme.of(context).textTheme.headlineSmall?.copyWith(
+                  fontWeight: FontWeight.bold,
+                ),
+              ),
+              Text(
+                "Rif: ${ticket.referenceId}",
+                style: TextStyle(color: Colors.grey[600], fontSize: 18),
+              ),
+              const SizedBox(height: 32),
+
+              // Griglia delle Azioni
+              GridView.count(
+                crossAxisCount: 2,
+                shrinkWrap: true,
+                mainAxisSpacing: 16,
+                crossAxisSpacing: 16,
+                childAspectRatio: 1.5,
+                children: [
+                  _ActionButton(
+                    icon: Icons.print,
+                    label: "Ricevuta A4",
+                    onTap: () async {
+                      // 1. Costruiamo la struttura (velocissimo)
+                      final doc = await TicketPdfService()
+                          .generateTicketReceipt(ticket, company);
+
+                      // 2. Lanciamo layoutPdf esattamente come facevi tu!
+                      await Printing.layoutPdf(
+                        name: 'Ricevuta_${ticket.referenceId}.pdf',
+                        onLayout: (PdfPageFormat format) async =>
+                            doc.save(), // La magia è qui!
+                      );
+                    },
+                  ),
+                  if (company.labelFormat != LabelFormat.none)
+                    _ActionButton(
+                      icon: Icons.label,
+                      label: "Etichetta",
+                      onTap: () async {
+                        final doc = await TicketPdfService().generateLabelPdf(
+                          ticket,
+                          company,
+                        );
+                        await Printing.layoutPdf(
+                          name: 'Etichetta_${ticket.referenceId}.pdf',
+                          onLayout: (PdfPageFormat format) async => doc.save(),
+                        );
+                      },
+                    ),
+                  _ActionButton(
+                    icon: Icons.email,
+                    label: "Invia Email",
+                    onTap: ticket.customerEmail != null ? () {} : null,
+                  ),
+                  _ActionButton(
+                    icon: Icons.close,
+                    label: "Chiudi",
+                    color: Colors.blue[900],
+                    textColor: Colors.white,
+                    onTap: () {
+                      Navigator.of(context).pop();
+                      Navigator.of(context).pop();
+                    },
+                  ),
+                ],
+              ),
+            ],
+          ),
+        ),
+      ),
+    );
+  }
+
   @override
   Widget build(BuildContext context) {
     final theme = Theme.of(context);
@@ -133,22 +243,13 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
         }
 
         if (state.status == TicketFormStatus.success) {
-          Navigator.of(context).pop();
-        } else if (state.status == TicketFormStatus.successAndAddAnother) {
-          ScaffoldMessenger.of(context).showSnackBar(
-            const SnackBar(
-              content: Text('Scheda salvata! Inserisci la prossima.'),
-            ),
+          _showSuccessActions(
+            context,
+            state.ticket,
+            GetIt.I.get<SessionCubit>().state.company!,
           );
-          _altPhoneCtrl.clear();
-          _serialCtrl.clear();
-          _requestCtrl.clear();
-          _accessoriesCtrl.clear();
-          _publicNotesCtrl.clear();
-          _internalNotesCtrl.clear();
-          _priceCtrl.clear();
-          _costCtrl.clear();
-          _isInitialized = false;
+        } else if (state.status == TicketFormStatus.pop) {
+          Navigator.of(context).pop();
         } else if (state.status == TicketFormStatus.failure) {
           ScaffoldMessenger.of(context).showSnackBar(
             SnackBar(
@@ -229,23 +330,23 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
                   children: [
                     Expanded(
                       flex: 1,
-                      child: OutlinedButton(
-                        onPressed: state.status == TicketFormStatus.saving
+                      child: ElevatedButton(
+                        onPressed: state.ticket.id == null
                             ? null
-                            : () => _saveTicket(keepAdding: true),
-                        child: const Text(
-                          'Salva e Aggiungi Altro',
-                          textAlign: TextAlign.center,
-                        ),
+                            : () => _showSuccessActions(
+                                context,
+                                ticket,
+                                GetIt.I.get<SessionCubit>().state.company!,
+                              ),
+                        child: const Text('Ricevuta'),
                       ),
                     ),
-                    const SizedBox(width: 12),
                     Expanded(
                       flex: 1,
                       child: ElevatedButton(
                         onPressed: state.status == TicketFormStatus.saving
                             ? null
-                            : () => _saveTicket(keepAdding: false),
+                            : () => _saveTicket(),
                         child: state.status == TicketFormStatus.saving
                             ? const SizedBox(
                                 width: 20,
@@ -378,7 +479,7 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
           modelName: ticket.targetModelName,
           onModelSelected: (id, name) => context
               .read<TicketFormCubit>()
-              .updateModel(modelId: id, modelName: name),
+              .updateTargetModel(modelId: id, modelName: name),
         ),
         const SizedBox(height: 16),
         TextFormField(
@@ -597,3 +698,55 @@ class _TicketFormScreenState extends State<TicketFormScreen> {
     );
   }
 }
+
+// Widget helper per i bottoni dell'Action Hub
+class _ActionButton extends StatelessWidget {
+  final IconData icon;
+  final String label;
+  final VoidCallback? onTap;
+  final Color? color;
+  final Color? textColor;
+
+  const _ActionButton({
+    required this.icon,
+    required this.label,
+    this.onTap,
+    this.color,
+    this.textColor,
+  });
+
+  @override
+  Widget build(BuildContext context) {
+    return InkWell(
+      onTap: onTap,
+      borderRadius: BorderRadius.circular(16),
+      child: Container(
+        decoration: BoxDecoration(
+          color: onTap == null ? Colors.grey[100] : (color ?? Colors.grey[200]),
+          borderRadius: BorderRadius.circular(16),
+        ),
+        child: Column(
+          mainAxisAlignment: MainAxisAlignment.center,
+          children: [
+            Icon(
+              icon,
+              color: onTap == null
+                  ? Colors.grey
+                  : (textColor ?? Colors.blue[900]),
+            ),
+            const SizedBox(height: 8),
+            Text(
+              label,
+              style: TextStyle(
+                fontWeight: FontWeight.bold,
+                color: onTap == null
+                    ? Colors.grey
+                    : (textColor ?? Colors.blue[900]),
+              ),
+            ),
+          ],
+        ),
+      ),
+    );
+  }
+}
diff --git a/lib/features/tickets/ui/ticket_list_screen.dart b/lib/features/tickets/ui/ticket_list_screen.dart
index fec7eb1..7d2d51d 100644
--- a/lib/features/tickets/ui/ticket_list_screen.dart
+++ b/lib/features/tickets/ui/ticket_list_screen.dart
@@ -149,7 +149,7 @@ class _TicketListScreenState extends State<TicketListScreen> {
       ),
       floatingActionButton: FloatingActionButton.extended(
         onPressed: () {
-          context.pushNamed(Routes.ticketForm, pathParameters: {'id': 'New'});
+          context.pushNamed(Routes.ticketForm, pathParameters: {'id': 'new'});
         },
         icon: const Icon(Icons.add),
         label: const Text('Nuovo Ticket'),
diff --git a/lib/features/tickets/utils/ticket_pdf_service.dart b/lib/features/tickets/utils/ticket_pdf_service.dart
index 9d96699..37c3efd 100644
--- a/lib/features/tickets/utils/ticket_pdf_service.dart
+++ b/lib/features/tickets/utils/ticket_pdf_service.dart
@@ -1,4 +1,3 @@
-import 'dart:typed_data';
 import 'package:pdf/pdf.dart';
 import 'package:pdf/widgets.dart' as pw;
 import 'package:printing/printing.dart';
@@ -7,7 +6,7 @@ import 'package:flux/features/company/models/company_model.dart';
 
 class TicketPdfService {
   /// Funzione principale: Genera il PDF A4 con le due metà
-  Future<Uint8List> generateTicketReceipt(
+  Future<pw.Document> generateTicketReceipt(
     TicketModel ticket,
     CompanyModel company,
   ) async {
@@ -16,6 +15,8 @@ class TicketPdfService {
     // Carichiamo il font per essere sicuri che i caratteri siano ok
     final font = await PdfGoogleFonts.robotoRegular();
     final boldFont = await PdfGoogleFonts.robotoBold();
+    /* final font = pw.Font.helvetica();
+    final boldFont = pw.Font.helveticaBold(); */
 
     pdf.addPage(
       pw.Page(
@@ -60,7 +61,7 @@ class TicketPdfService {
       ),
     );
 
-    return pdf.save();
+    return pdf;
   }
 
   /// Helper per costruire una singola metà (Cliente o Negozio)
@@ -71,8 +72,8 @@ class TicketPdfService {
     pw.Font boldFont, {
     required bool isForCustomer,
   }) {
-    return pw.Container(
-      height: 380, // Circa metà A4 meno i margini
+    return pw.Expanded(
+      //height: 380, // Circa metà A4 meno i margini
       child: pw.Column(
         crossAxisAlignment: pw.CrossAxisAlignment.start,
         children: [
@@ -276,7 +277,7 @@ class TicketPdfService {
     );
   }
 
-  Future<Uint8List> generateLabelPdf(
+  Future<pw.Document> generateLabelPdf(
     TicketModel ticket,
     CompanyModel company,
   ) async {
@@ -337,6 +338,6 @@ class TicketPdfService {
       ),
     );
 
-    return pdf.save();
+    return pdf;
   }
 }
diff --git a/macos/Podfile.lock b/macos/Podfile.lock
index ea697c6..e5e7fa5 100644
--- a/macos/Podfile.lock
+++ b/macos/Podfile.lock
@@ -8,6 +8,8 @@ PODS:
   - FlutterMacOS (1.0.0)
   - pdfx (1.0.0):
     - FlutterMacOS
+  - printing (1.0.0):
+    - FlutterMacOS
   - shared_preferences_foundation (0.0.1):
     - Flutter
     - FlutterMacOS
@@ -20,6 +22,7 @@ DEPENDENCIES:
   - file_selector_macos (from `Flutter/ephemeral/.symlinks/plugins/file_selector_macos/macos`)
   - FlutterMacOS (from `Flutter/ephemeral`)
   - pdfx (from `Flutter/ephemeral/.symlinks/plugins/pdfx/macos`)
+  - printing (from `Flutter/ephemeral/.symlinks/plugins/printing/macos`)
   - shared_preferences_foundation (from `Flutter/ephemeral/.symlinks/plugins/shared_preferences_foundation/darwin`)
   - url_launcher_macos (from `Flutter/ephemeral/.symlinks/plugins/url_launcher_macos/macos`)
 
@@ -34,6 +37,8 @@ EXTERNAL SOURCES:
     :path: Flutter/ephemeral
   pdfx:
     :path: Flutter/ephemeral/.symlinks/plugins/pdfx/macos
+  printing:
+    :path: Flutter/ephemeral/.symlinks/plugins/printing/macos
   shared_preferences_foundation:
     :path: Flutter/ephemeral/.symlinks/plugins/shared_preferences_foundation/darwin
   url_launcher_macos:
@@ -45,6 +50,7 @@ SPEC CHECKSUMS:
   file_selector_macos: 9e9e068e90ebee155097d00e89ae91edb2374db7
   FlutterMacOS: d0db08ddef1a9af05a5ec4b724367152bb0500b1
   pdfx: 1e79f57f7a6ce2f4a4c30f21fa54d3dc82441b51
+  printing: c4cf83c78fd684f9bc318e6aadc18972aa48f617
   shared_preferences_foundation: 7036424c3d8ec98dfe75ff1667cb0cd531ec82bb
   url_launcher_macos: f87a979182d112f911de6820aefddaf56ee9fbfd
 
diff --git a/macos/Runner/DebugProfile.entitlements b/macos/Runner/DebugProfile.entitlements
index b37f846..5dbc9d9 100644
--- a/macos/Runner/DebugProfile.entitlements
+++ b/macos/Runner/DebugProfile.entitlements
@@ -23,5 +23,7 @@
 
 	<key>com.apple.security.device.audio-input</key>
 	<true/>
+	<key>com.apple.security.print</key>
+<true/>
 </dict>
 </plist>
diff --git a/macos/Runner/Release.entitlements b/macos/Runner/Release.entitlements
index c487157..514ef18 100644
--- a/macos/Runner/Release.entitlements
+++ b/macos/Runner/Release.entitlements
@@ -18,6 +18,8 @@
 
     <key>com.apple.security.files.user-selected.read-write</key>
     <true/>
+    <key>com.apple.security.print</key>
+<true/>
     
 </dict>
 </plist>